Overview

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The Willow Hotel

228 Renfrew Street, Glasgow, G11 7HH, United Kingdom
+44 141 332 2332

£30+

Overall guest ratings

6.0/10 OK
Based on 1,180 reviews

Review highlights

  • 8.6
  • 7.4
  • 3.8
  • 3.5

Nearby

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    Amenities

    • Internet
    • Parking
    • 24 Hour Front Desk
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 1,180 reviews
    • 8.6 "Location is great."
      8.9 "City centre within easy reach, said 89%."
      9.0 "Near to public transport, according to 90%."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.4 "High value."
      9.7 "97% were happy with the price of the breakfast."
    • 6.8 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
    • 5.6 "Breakfast is mediocre."
    • 3.8 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      3.3 "67% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      3.3 "67% criticized the small bathroom."
    • 3.5 "Disappointing food."
      3.1 "69% said the pork dishes didn't taste good."
      0.7 "93% did not like the vegetable dishes."
    • 3.0 "Awful rooms."
      2.5 "75% said rooms were dirty."
      3.7 "63% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      0.8 "92% said the bathroom was dirty."
      3.0 "70% had problems with the shower."
      0.2 "98% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
      3.3 "67% were unhappy with the view."
      0.7 "Air conditioning was criticized by 93%."
      3.3 "67% criticized the small bathroom."
    • 2.4 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      1.5 "85% thought it was rather dirty."
    • 1.7 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    5.9 OK
    Based on 448 reviews
    • 8.6 "Location is great."
      9.2 "City centre within easy reach, said 92%."
    • 6.8 "Average value."
    • 6.5 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.2 "52% said the reception staff was ok."
    • 5.2 "Breakfast is mediocre."
    • 3.3 "Disappointing food."
    • 3.1 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
      4.9 "51% said rooms were small."
      3.3 "67% thought it was too noisy."
    • 2.3 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      1.5 "85% thought it was rather dirty."
    • 2.2 "Awful rooms."
      2.9 "71% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.0 "90% said the bathroom was dirty."
      2.7 "73% had problems with the shower."
      0.3 "97% found problems with the furniture."
      4.9 "51% said rooms were small."
      0.8 "For 92%, the rooms looked old."
    • 1.6 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    6.2 Good
    Based on 212 reviews
    • 8.5 "Location is great."
    • 7.5 "High value."
    • 7.1 "Good service."
      7.4 "74% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 4.1 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
    • 3.3 "Rooms are not good."
      2.2 "78% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      0.7 "93% said the bathroom was dirty."
      0.2 "98% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
    • 2.1 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
    • 1.9 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 1.5 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    6.0 OK
    Based on 519 reviews
    • 8.5 "Location is great."
      9.1 "City centre within easy reach, said 91%."
    • 7.3 "High value."
    • 6.9 "Service is ok."
      5.0 "50% said the reception staff was ok."
      5.2 "Only 52% thought the service was professional."
    • 5.7 "Breakfast is mediocre."
    • 3.5 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.1 "59% said rooms were small."
      3.3 "67% thought it was too noisy."
    • 3.5 "Disappointing food."
    • 3.0 "Awful rooms."
      2.5 "75% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.1 "59% said rooms were small."
      3.4 "66% had problems with the shower."
      0.2 "98% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      0.7 "93% said the bathroom was dirty."
      0.0 "100% thought the tv was sub-standard."
      3.5 "65% were unhappy with the view."
    • 2.4 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    • 1.6 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      0.0 "100% didn't like the unstylish hotel."
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