Overview

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Hotel Universal

Recogidas 16, 18002 Granada, Andalucia, Spain
+34 958 260 016

£30+

Overall guest ratings

8.0/10 Good
Based on 3,296 reviews

Review highlights

  • 9.2
  • 8.9
  • 4.5
  • 4.2

Good to know

  • Accessible parking
  • Friendly service

Nearby

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    About

    Renovated in September 2008, the hotel is located in one of the main shopping streets of downtown Granada. Near the hotel you will find a shopping area, the Alcaiceria (the old Moorish market), the cathedral, and several bus lines to the Alhambra.

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    accorhotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Skiing
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Coffee shop
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 3,296 reviews
    • 9.2 "Terrific location."
      7.2 "Great parking, according to 72%."
      9.7 "City centre within easy reach, said 97%."
      9.5 "95% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 5.8 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      3.8 "62% said rooms were small."
      2.3 "77% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      1.7 "83% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
      2.3 "77% had problems with the shower."
      3.3 "67% found problems with the furniture."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      1.7 "83% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 3.1 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      2.2 "78% criticized the plain hotel."
      2.7 "73% didn't like the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 2,043 reviews
    • 9.1 "Terrific location."
      7.5 "Great parking, according to 75%."
      9.7 "City centre within easy reach, said 97%."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 6.2 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      4.3 "57% said rooms were small."
      0.9 "For 91%, the rooms looked old."
      2.0 "80% thought they were poorly maintained."
      2.8 "Air conditioning was criticized by 72%."
      2.5 "75% had problems with the shower."
      1.9 "81% criticized the small bathroom."
      3.6 "64% found problems with the furniture."
      4.6 "54% were disappointed with the minibar."
      4.9 "51% said the bathroom was dirty."
    • 4.6 "Internet is poor."
    • 4.3 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      4.3 "57% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
      1.9 "81% criticized the small bathroom."
    • 3.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      2.4 "76% criticized the plain hotel."
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    Overall rating

    8.0 Good
    Based on 692 reviews
    • 9.4 "Terrific location."
      7.2 "Great parking, according to 72%."
      9.8 "City centre within easy reach, said 98%."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 5.8 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      4.2 "58% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      2.3 "77% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      2.9 "71% found problems with the furniture."
      1.9 "81% criticized the small bathroom."
      1.8 "82% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
    • 4.1 "Not very comfortable."
      4.2 "58% said rooms were small."
      5.0 "Beds were acceptable for 50%."
      1.7 "83% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
      2.7 "Air conditioning was criticized by 73%."
    • 4.0 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 560 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 8.9 "Location is great."
      7.1 "Great parking, according to 71%."
      9.2 "92% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
    • 5.6 "Breakfast is mediocre."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      3.0 "70% said rooms were small."
      2.2 "78% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      3.0 "Air conditioning was criticized by 70%."
    • 3.1 "Quite uncomfortable."
      3.0 "70% said rooms were small."
      1.7 "83% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
    • 3.1 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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