Cons (-) The staff - hotel didnt service room and gave no reason why. Housekeeping staff knock on door to ask questions with DND tag on door. Terrible service
3 stars
Courtyard by Marriott New Orleans Westbank/Gretna
Photos of Courtyard by Marriott New Orleans Westbank/Gretna
Overview
Situated in Gretna, Courtyard by Marriott New Orleans Westbank Gretna is an easy drive from Ernest N Morial Convention Center and Bourbon Street. It also provides a 24-hour reception, an indoor pool and a car rental desk.
This 3-star hotel offers a safe, meeting rooms and a business centre. Guests can take advantage of the available internet connection to keep in touch with friends while away.
There are 123 rooms at Courtyard by Marriott New Orleans Westbank Gretna, each offering all the necessities to ensure a comfortable stay. They are also equipped with a microwave, a refrigerator and a hair dryer.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, ideally situated for those who want to stay close by when looking for a bite to eat.
Louis Armstrong New Orleans International Airport is less than a 30-minute drive from Courtyard by Marriott New Orleans Westbank Gretna. Canal Street New Orleans, the New Orleans Botanical Garden and Mercedes-Benz Superdome are also a short car ride away.
Latest deals for Courtyard by Marriott New Orleans Westbank/Gretna
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Courtyard by Marriott New Orleans Westbank/Gretna
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Disabled access
- Lift
- Allergy-free room
- No smoking
- Pets not allowed
- Designated smoking area
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchen
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
General
- Seating area
- Storage available
Bedroom
- Alarm clock
Things to do
- Casino
Health and safety
- Safe
Family friendly
- Kids meals
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Courtyard by Marriott New Orleans Westbank/Gretna
8.6
Very good
404 verified ratings
Wonderful
216
Very good
54
Good
51
Okay
19
Fair
18
Mediocre
13
Poor
33
Summary of reviews
Guests say
Guests appreciated the hotel's location and cleanliness, often highlighting the friendly staff and well-maintained rooms. However, many reviews pointed out significant issues with service, including unresponsive staff and poor management in the restaurant. Some guests also experienced problems with room service and billing, which detracted from their overall experience.AI-generated from customer reviews
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Score by provider
8.6 out of 10
340 reviews
8.7 out of 10
34 reviews
6 out of 10
2 reviews
All reviews
Pros (+) This hotel was so nice! Our 6 and 2 year old enjoyed the pool! Stayed an extra night!
Location
5 Westbank Expressway, Gretna, LA 70058
What's nearby
- St. Joseph Catholic Church0.7 mi
- German-American Cultural Center0.8 mi
- Oakwood Center0.8 mi
- Kerner House1 mi
- Manhattan Plaza Shopping Center1.2 mi
- Crescent City Connection Bridge1.8 mi
- Musee Conti Wax Museum3.2 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Courtyard by Marriott New Orleans Westbank/Gretna
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Courtyard by Marriott New Orleans Westbank/Gretna
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See most recommended stays in GretnaGood to know
Value for money | 8.0 |
|---|---|
Distance to city centre | 0.2 mi |
Nearest airport | New Orleans Louis Armstrong |
Distance to airport | 13.3 mi |