Overview

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Novotel Hamburg City Alster

Lübecker Strasse 3, 22087 Hamburg, Hamburg, Germany
+49 40 391 900

£69+

Overall guest ratings

8.3/10 Excellent
Based on 3,041 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.5
  • 6.3

Good to know

  • Comfortable beds
  • Friendly service
  • Close to public transport

Nearby

    show all

    About

    The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you? it's an innovative combination of a lounge bar and eatery at your Novotel hotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Steam room
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 3,041 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.5 "City centre within easy reach, said 95%."
      7.2 "Easily accessible by car, said 72%."
      9.7 "97% thought it was easy to get to the train station."
      8.3 "83% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
    • 6.3 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      5.7 "Only 57% thought the furniture was functional."
      6.0 "60% said the view was so-so."
      6.0 "For only 60%, the tv was ok."

    Overall rating

    8.4 Excellent
    Based on 547 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      7.1 "Easily accessible by car, said 71%."
      9.6 "City centre within easy reach, said 96%."
    • 8.5 "Breakfast is good."
    • 6.4 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.9 "Only 69% said rooms were clean enough."
      5.8 "Only 58% thought the furniture was functional."
    • 6.2 "Internet is average."
    • 3.8 "Value below average."
      1.7 "83% said the breakfast was too expensive."

    Overall rating

    8.3 Excellent
    Based on 2,128 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.5 "City centre within easy reach, said 95%."
      7.4 "Easily accessible by car, said 74%."
      9.8 "98% thought it was easy to get to the train station."
      8.1 "81% enjoyed the restaurants & bars nearby."
    • 8.6 "Breakfast is good."
    • 6.3 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 6.0 "Rooms are ok."
      5.6 "Only 56% thought the furniture was functional."
    • 5.7 "Average comfort."
      6.9 "For only 69%, the noise level was all right."
    • 4.0 "Value below average."
      1.7 "83% said the breakfast was too expensive."
      0.8 "The price was too high for 92%."
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    Overall rating

    7.9 Good
    Based on 121 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Breakfast is good."
    • 7.2 "Good cleanliness."
    • 6.2 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.8 "Only 68% said rooms were clean enough."
    • 6.0 "Average comfort."
      7.0 "70% said the beds were comfortable."

    Overall rating

    8.0 Good
    Based on 243 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Breakfast is good."
    • 6.6 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.1 "Only 51% said rooms were big enough."
    • 6.3 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 4.1 "Value below average."
      2.1 "79% said the breakfast was too expensive."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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