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The Hangzhou Lotus Hotel is located at the intersection of Huancheng West Road and Peach Blossom River, close to Wulin Square and the West Lake. It is 32 kilometers away from Hangzhou Xiaoshan International Airport. Remodeled in 2012, the hotel with 12-story for the main building and 4-story for the annex building features 131 rooms and suites, equipped with direct-dial telephones, satellite televisions, fire protection system, climate control, wake-up calls, room service, desks, bottled water, sewing kits, in-room safes, electric kettles, toiletries, 24-hour hot water, hair dryers, slippers and showers. The hotel properties include free Wi-Fi in public area, free parking lot, laundry service, travel service, safe-deposit boxes at reception, free map, complimentary newspapers, gift shop, left luggage service, ticket service, Closed Circuit Television in public area and barrier free access.