Guests consistently praised the hotel's excellent central location, making it easy to explore the city and access major attractions. The staff received high marks for their friendliness, helpfulness, and professionalism, with several guests highlighting their positive experiences with the service. Cleanliness was generally appreciated, with rooms described as very clean and well-maintained. However, many guests found the beds uncomfortable, often mentioning issues like old mattresses, beds pushed together, or uneven sleeping surfaces. Despite some complaints about noise, lack of amenities, and the absence of an elevator, the overall value and service left a positive impression for most visitors.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness8.5 out of 10
Bed Comfort3.5 out of 10
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8.1/10
8.1 out of 10
40 reviews
2/10
2 out of 10
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2.0
Poor
Anonymous, Jan 2018
Pros (+) Nothing, I didn’t enjoy anything about this hotel
Cons (-) The bed was two singles put together and were uneven. There were roosters crowing at 2 o’clock in the morning henceforth no sleep was achieved The hotel was nothing like your website advertised I had to wake staff up to get my passport when I left at 6:30 am There was no lift and the stairs were very steep and narrow
Location
96 Hang Bac Street, Hanoi
What's nearby
Dong Xuan Market0.3 mi
Hanoi City Centre0.4 mi
St. Joseph Cathedral0.4 mi
Hoan Kiem Lake0.4 mi
National Library of Vietnam0.6 mi
Hoa Lo Prison Museum0.7 mi
Vietnam Military History Museum0.8 mi
Hanoi Opera House0.8 mi
Hanoi Citadel0.8 mi
National Museum of Vietnamese History0.8 mi
National Museum of Fine Arts1.1 mi
Ho Chi Minh Mausoleum1.1 mi
Policies
Check-in/Check-out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
FAQs when booking at Green Diamond Hotel
Where is Green Diamond Hotel located?
Green Diamond Hotel is located at 96 Hang Bac Street in Hoan Kiem, 2.5 miles from the centre of Hanoi. Dong Xuan Market is the closest landmark to Green Diamond Hotel.
When is check-in time and check-out time at Green Diamond Hotel?
Check-in time is 14:00 and check-out time is 12:00 at Green Diamond Hotel.
Does Green Diamond Hotel offer free Wi-Fi?
Yes, Green Diamond Hotel offers free Wi-Fi.
How far is Green Diamond Hotel from the airport?
Green Diamond Hotel is 13.2 miles from Hanoi Noibai. Green Diamond Hotel is 58.2 miles from Haiphong Catbi.
How does KAYAK find such great Green Diamond Hotel hotel deals?
KAYAK scours the web for all room deals available at Green Diamond Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Green Diamond Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Green Diamond Hotel.
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