Overview

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Icon 36 Hotel

19 Cua Dong, Hanoi Old Quarter, Hoan Kiem, Hanoi, Vietnam
+84 439 233 938

£21+

Overall guest ratings

8.5/10 Excellent
Based on 654 reviews

Review highlights

  • 9.8
  • 9.3
  • 8.0
  • 6.4

Good to know

  • Clean rooms
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Icon 36 Hotel offers an airport shuttle (available on request) for VND 440000 per vehicle one way. For a bite to eat, guests can check out Dong Thanh Restaurant, which serves breakfast. Rooms offer up nice touches like slippers and designer toiletries, along with 24-hour room service and minibars.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • ATM on-site
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 654 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.6 "96% said the reception staff was great."
    • 9.3 "Terrific location."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.4 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.0 "Beds were acceptable for 50%."
      6.2 "Only 62% thought the shower was ok."
      5.6 "Only 56% thought the air conditioning was adequate."
    • 6.0 "Internet is average."
      5.9 "59% thought the wifi quality was ok."

    Overall rating

    8.8 Excellent
    Based on 425 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.4 "94% said the reception staff was great."
    • 9.3 "Terrific location."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 6.9 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.5 "For only 55%, the bathroom was ok."
    • 5.8 "Internet is average."
      5.6 "56% thought the wifi quality was ok."

    Overall rating

    8.4 Excellent
    Based on 52 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 8.2 "Breakfast is good."
    • 6.4 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 176 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 9.3 "Terrific location."
    • 7.9 "Good breakfast."
    • 6.6 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 6.5 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 6.3 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.8 "Only 68% said rooms were clean enough."
    • 5.3 "Vibe was decent."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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