Overview

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Mercure Hanoi La Gare

94 Ly Thuong Kiet Street, Hanoi 0, Vietnam
+84 439 447 766

£69+

Overall guest ratings

8.2/10 Excellent
Based on 601 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.1
  • 2.8

Good to know

  • Professional service
  • Train station is close
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Temple of Literature and Hoan Kiem Lake, Mercure Hanoi La Gare offers an airport shuttle (available on request) for VND 1267000 per vehicle. Guests can visit the fitness center for a workout or grab a bite to eat at Brasserie Le Pavillion, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are offered, and rooms at this upscale hotel get the details right with rainfall showerheads and bathrobes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Golf
    • Beauty salon
    • Tennis
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 601 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
    • 9.5 "Perfectly clean."
      9.7 "97% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.1 "Food is to die for."
      8.9 "89% loved the menu selection."
    • 8.1 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      7.0 "70% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 7.8 "Good breakfast."
    • 2.8 "Awful rooms."
      0.5 "95% said rooms were small."
      2.8 "72% complained about the bathroom."
      0.0 "100% had problems with the shower."
    • 1.1 "Quite uncomfortable."
      0.5 "95% said rooms were small."
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    Overall rating

    8.5 Excellent
    Based on 162 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Perfectly clean."
    • 9.2 "Food is to die for."
    • 8.1 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 7.6 "Good breakfast."
    • 3.6 "Rooms are not good."
    • 2.0 "Quite uncomfortable."
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    Overall rating

    8.4 Excellent
    Based on 12 reviews
    • 8.3 "Location is great."

    Overall rating

    8.5 Excellent
    Based on 294 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Perfectly clean."
      9.7 "97% said rooms were clean."
    • 9.1 "Food is to die for."
    • 7.9 "Good location."
    • 7.5 "Good breakfast."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 3.7 "Rooms are not good."
      0.5 "95% said rooms were small."
      2.6 "74% complained about the bathroom."
    • 1.2 "Quite uncomfortable."
      0.5 "95% said rooms were small."
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    Overall rating

    8.0 Good
    Based on 132 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.5 "Food is delicious."
    • 8.0 "Location is great."
    • 7.9 "Good breakfast."
    • 6.7 "Average value."
    • 3.0 "Awful rooms."
      0.6 "94% said rooms were small."
    • 1.3 "Quite uncomfortable."
      0.6 "94% said rooms were small."
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    Good to know
    "Professional service"
    "Train station is close"
    "Friendly service"
    data provided by TrustYou

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