Pan Pacific Hanoi

5 stars
1 Thanh Nien Road, Ba Dinh District, Hanoi 10000, Vietnam
Hanoi, Vietnam
+84 243 823 8888
8.3
Very good
based on 1018 reviews
1,018 reviews
Mon 18/5
-
Tue 19/5
2 guests, 1 room
Deals from
£71
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
£71
King room
£85
Premier Room
£99
48 more Pan Pacific Hanoi deals
48 more Pan Pacific Hanoi deals
Bar
Other
Banquet hall
Other
Pool
Conference room
Bar
Conference room
Bar
Lobby
Bedroom
Building
Restaurant
Bar
Conference room
Business centre
Pool
Bedroom
Other
Pool
Bedroom
Conference room
Outdoor view
Buffet
Other
Bedroom
Bar
Other
Bedroom
Bar
Banquet hall
Other
Banquet hall
Banquet hall
Banquet hall
Bedroom
Hallway
Restaurant
Building
Front desk
Other
Banquet hall
Other
Other
Other
Bedroom
Other
Other
Balcony
Kitchen
Other
Other
Photos of Pan Pacific Hanoi
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated in Hanoi, Pan Pacific Hanoi is within a 10-minute drive of West Lake and provides free public parking on site. This 5-star hotel features views of West Lake, Red River and Truc Bach Lake, as well as an indoor pool.

Pan Pacific Hanoi boasts a variety of deluxe amenities and services, such as a limousine service and Spa. Facilities include free wireless internet, a 24-hour reception and an express check-in and check-out feature.

The hotel offers rooms equipped with a mini bar, a coffee maker and a refrigerator. They are all fully air conditioned and feature private bathrooms with luxury toiletries.

Pan Pacific Hanoi boasts convenient dining options, such as Chinese cuisines at Ming Restaurant and local and international food at Pacifica. In the evening, guests are welcome to relax in the lounge bar.

The hotel offers disabled parking for guests travelling with a car. Quan Thanh Temple and Truc Bach Lake are within walking a distance.

8.3
Very good rating
Based on 1,018 verified guest reviews

Latest deals for Pan Pacific Hanoi

Mon 18/5
-
Tue 19/5
Premier Room
1 twin bed
£99
nightly with fees
bed type unknown
£101
nightly with fees
1 king bed
£105
nightly with fees
Executive room
bed type unknown
£267
nightly with fees
bed type unknown
£287
nightly with fees
bed type unknown
£312
nightly with fees
King room
bed type unknown
£85
nightly with fees
bed type unknown
£85
nightly with fees
1 king bed
£101
nightly with fees
Deluxe room
bed type unknown
£71
nightly with fees
bed type unknown
£73
nightly with fees
2 twin beds
£77
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Pan Pacific Hanoi

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lake view
  • Storage available
  • Quiet street view
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Toilet with grab rails
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Rooftop pool
  • Massage
  • Sauna

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Oven
  • Microwave
  • Refrigerator
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Library
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Washing machine

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Grill
  • Balcony

Bedroom

  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Things to do

  • Gift shop
  • Bicycle hire
  • Beauty salon
  • Shopping

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Family friendly

  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child care services (surcharge)

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness classes
  • Fitness centre

Reviews of Pan Pacific Hanoi

8.3
Very good
1018 verified ratings
Wonderful
568
Very good
200
Good
122
Okay
59
Fair
30
Mediocre
15
Poor
24

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. Positively, many praised the great location near the lake, beautiful lake views from higher floors, friendly and professional staff, and good breakfast options. The rooftop bar, gym, and pool were also appreciated. However, several guests noted negatives such as poor service, issues with cleanliness, small room sizes, dated rooms and bathrooms, and some discomfort with bed comfort. Some guests also experienced problems with noise and payment issues. Overall, the hotel offers a good location and amenities but has room for improvement in service and room quality.
AI-generated from customer reviews
Service3 out of 10
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All reviews

10
Wonderful
Christopher, Jan 2019
Pros (+) This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Cons (-) Nothing to dislike.

Location

1 Thanh Nien Road, Ba Dinh District, Hanoi 10000

What's nearby

  • Truc Bach Lake0.3 mi
  • West Lake0.8 mi
  • Presidential Palace0.8 mi
  • Ho Chi Minh Mausoleum1 mi
  • Hanoi Citadel1 mi
  • Dong Xuan Market1.1 mi
  • Ho Chi Minh Museum1.1 mi
  • Vietnam Military History Museum1.2 mi
  • National Museum of Fine Arts1.4 mi
  • St. Joseph Cathedral1.6 mi
  • Temple of Literature1.6 mi
  • Hanoi City Centre1.7 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Pan Pacific Hanoi

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
October
£165
£106
Cheapest month to stay with an average 54% drop in price.
Most expensive month to stay with an average 36% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Pan Pacific Hanoi

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Pan Pacific Hanoi

  • If you’re after a cheap room at Pan Pacific Hanoi, then you should consider staying during the low season. The cheapest deals can generally be found in July and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Pan Pacific Hanoi, plan to stay on a Monday or Tuesday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Pan Pacific Hanoi was booked for on KAYAK in the last 2 weeks was £76, while the most expensive was £76.
  • How long should you stay at Pan Pacific Hanoi? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Pan Pacific Hanoi

  • Where is Pan Pacific Hanoi located?

    Pan Pacific Hanoi is located at 1 Thanh Nien Road, Ba Dinh District in Ba Dinh, 2.8 miles from the centre of Hanoi. Truc Bach Lake is the closest landmark to Pan Pacific Hanoi.

  • When is check-in time and check-out time at Pan Pacific Hanoi?

    Check-in time is 14:00 and check-out time is 12:00 at Pan Pacific Hanoi.

  • Does Pan Pacific Hanoi offer free Wi-Fi?

    Yes, Pan Pacific Hanoi offers free Wi-Fi.

  • Does Pan Pacific Hanoi offer free parking?

    Yes, Pan Pacific Hanoi offers free parking.

  • How far is Pan Pacific Hanoi from the airport?

    Pan Pacific Hanoi is 12 miles from Hanoi Noibai. Pan Pacific Hanoi is 59.3 miles from Haiphong Catbi.

  • Does Pan Pacific Hanoi have a pool?

    Yes, Pan Pacific Hanoi has a pool on-site.

  • How does KAYAK find such great Pan Pacific Hanoi hotel deals?

    KAYAK scours the web for all room deals available at Pan Pacific Hanoi in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pan Pacific Hanoi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pan Pacific Hanoi.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.9
2.8 mi
Hanoi Noibai
12.0 mi

Everything you need to know for your stay in Hanoi