SureStay by Best Western Helen Downtown

2 stars
8396 South Main Street, Helen, GA 30545, United States
Helen, GA
+1 706 878 2191
8.3
Very good
based on 1509 reviews
1,509 reviews
Fri 15/5
-
Sat 16/5
2 guests, 1 room
Deals from
£52
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
£52
Standard Room
£56
King room
£60
31 more SureStay by Best Western Helen Downtown deals
31 more SureStay by Best Western Helen Downtown deals
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Photos of SureStay by Best Western Helen Downtown
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

SureStay Hotel by Best Western Helen Downtown offers a comfortable setting in Helen and features a swimming pool, complimentary Wi-Fi and free private parking. It also provides a 24-hour reception, a concierge and an express check-in and check-out feature.

The hotel has a guest lounge, a ticket service and a wake-up service. In sunny weather, an outdoor terrace offers a nice spot to relax.

The rooms at SureStay Hotel by Best Western Helen Downtown include a coffee maker and all the essentials for a comfortable stay. Each one features a flat-screen TV with cable channels, as well as a private en suite. A private balcony, a rollaway bed and a refrigerator are also available to guests.

The hotel provides easy access to Nacoochee Mound. Guests can also visit Anna Ruby Falls.

8.3
Very good rating
Based on 1,509 verified guest reviews

Latest deals for SureStay by Best Western Helen Downtown

Fri 15/5
-
Sat 16/5
King room
1 king bed
£60
nightly with fees
1 king bed
£62
nightly with fees
bed type unknown
£72
nightly with fees
Double room
2 double beds
£52
nightly with fees
2 double beds
£56
nightly with fees
2 double beds
£63
nightly with fees
Standard Room
2 double beds
£56
nightly with fees
2 double beds
£63
nightly with fees
2 double beds
£73
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at SureStay by Best Western Helen Downtown

  • Indoor pool
  • Room service
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Services and conveniences

  • Wake-up service
  • Express check-out
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • 24-hour front desk

Outdoor

  • Balcony
  • Terrace/Patio
  • Beach chairs
  • Garden

Dining

  • Refrigerator
  • Food can be delivered to guest accommodation
  • Microwave
  • Snack bar

Accessibility and suitability

  • No smoking
  • Disabled access
  • Designated smoking area

General

  • Family rooms
  • Fireplace
  • Interconnected room(s) available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas

Things to do

  • Hiking
  • Golf

Pool

  • Heated pool
  • Indoor pool

Parking and transportation

  • Free parking

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Laundry

  • Iron and ironing board

Workspace

  • Desk

Reviews of SureStay by Best Western Helen Downtown

8.3
Very good
1509 verified ratings
Wonderful
747
Very good
260
Good
202
Okay
88
Fair
94
Mediocre
47
Poor
71

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location near downtown Helen and various attractions, highlighting the convenience of walking to many places. The staff received positive remarks for being friendly, kind, and helpful. Spacious rooms and cleanliness were appreciated by some, although there were notable concerns about bed comfort, cleanliness issues like bed bugs and dirty sheets, and limited breakfast options. Some guests experienced issues with amenities such as the pool and TV, and a few mentioned parking constraints. Overall, the hotel is favored for its location and service despite some drawbacks in comfort and cleanliness.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Room Size6.5 out of 10
Bed Comfort3.5 out of 10
Cleanliness2.5 out of 10
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All reviews

8.2
Very good
Henry, Sept 2018
Pros (+) This is a great hotel with all the amenities and close to downtown which is everything here! plus a pool for the kiddos.
Cons (-) The AC in the room blew humid air the whole night and everything was moist the next morning.. Ask the front desk first
10
Wonderful
Anonymous, Jul 2017
Pros (+) Debbie, who checked us in was absolutely wonderful. She gave us plenty of info about where to go for fun and for meals. She really listened to our needs and was quick to help us with anything. Location was perfect,close enough but not in the middle of the hustle and bustle. Everything is within walking distance. Pillows were PERFECT. Pool was great. Anytime I'm going to Helen, GA I will be staying...
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Location

8396 South Main Street, Helen, GA 30545

What's nearby

  • Unicoi Hill Park0.4 mi
  • Charlemagne's Kingdom0.4 mi
  • Helen Tubing and Water Park1 mi
  • Glass Mountain Gallery and Studio1.4 mi
  • Wildcat Mountain6.5 mi
  • Tray Mountain7.4 mi
  • Cowrock Mountain7.5 mi
  • Young Lick9.4 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at SureStay by Best Western Helen Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at SureStay by Best Western Helen Downtown

  • Where is SureStay by Best Western Helen Downtown located?

    SureStay by Best Western Helen Downtown is located at 8396 South Main Street, 0.3 miles from the centre of Helen. Unicoi Hill Park is the closest landmark to SureStay by Best Western Helen Downtown.

  • When is check-in time and check-out time at SureStay by Best Western Helen Downtown?

    Check-in time is 15:00 and check-out time is 11:00 at SureStay by Best Western Helen Downtown.

  • Does SureStay by Best Western Helen Downtown offer free Wi-Fi?

    Yes, SureStay by Best Western Helen Downtown offers free Wi-Fi.

  • Does SureStay by Best Western Helen Downtown offer free parking?

    Yes, SureStay by Best Western Helen Downtown offers free parking.

  • How far is SureStay by Best Western Helen Downtown from the airport?

    SureStay by Best Western Helen Downtown is 56.7 miles from Athens Ben Epps. SureStay by Best Western Helen Downtown is 65.7 miles from Atlanta De Kalb/Peachtree.

  • Does SureStay by Best Western Helen Downtown have a pool?

    Yes, SureStay by Best Western Helen Downtown has a pool on-site.

  • How does KAYAK find such great SureStay by Best Western Helen Downtown hotel deals?

    KAYAK scours the web for all room deals available at SureStay by Best Western Helen Downtown in Helen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay by Best Western Helen Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay by Best Western Helen Downtown.

Nearby hotels and places to stay

Closest

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2-star hotel
Helendorf River Inn, Suites & Conference Center
0.11 miOutdoor pool, Free Wi-Fi, Coffee machine£84+
2-star hotel
Amerivu Inn & Suites - Helen - Downtown5.4 Okay (1,271 reviews)0.12 miWi-Fi, Coffee machine, Free parking£61+
2-star hotel
Country Inn & Suites by Radisson, Helen, GA8.1 Excellent (2,376 reviews)0.13 miIndoor pool, Fitness centre, Free Wi-Fi£81+
2-star hotel
33% cheaperBaymont by Wyndham Helen5.6 Okay (2,115 reviews)0.19 miWi-Fi, Tea/coffee maker, Coffee machine£40+

Cheapest

See cheapest stays in Helen
2-star hotel
33% cheaperBaymont by Wyndham Helen5.6 Okay (2,115 reviews)0.19 miWi-Fi, Tea/coffee maker, Coffee machine£40+
2-star hotel
Amerivu Inn & Suites - Helen - Downtown5.4 Okay (1,271 reviews)0.12 miWi-Fi, Coffee machine, Free parking£61+
2-star hotel
Country Inn & Suites by Radisson, Helen, GA8.1 Excellent (2,376 reviews)0.13 miIndoor pool, Fitness centre, Free Wi-Fi£81+
2-star hotel
Holiday Inn Express & Suites Helen By IHG8.9 Excellent (964 reviews)0.29 miIndoor pool, Fitness centre, Free Wi-Fi£82+

Most recommended

See most recommended stays in Helen
2-star hotel
Holiday Inn Express & Suites Helen By IHG8.9 Excellent (964 reviews)0.29 miIndoor pool, Fitness centre, Free Wi-Fi£82+
2-star hotel
Country Inn & Suites by Radisson, Helen, GA8.1 Excellent (2,376 reviews)0.13 miIndoor pool, Fitness centre, Free Wi-Fi£81+
2-star hotel
33% cheaperBaymont by Wyndham Helen5.6 Okay (2,115 reviews)0.19 miWi-Fi, Tea/coffee maker, Coffee machine£40+
2-star hotel
Amerivu Inn & Suites - Helen - Downtown5.4 Okay (1,271 reviews)0.12 miWi-Fi, Coffee machine, Free parking£61+

Good to know

Value for money

Distance to city centre

8.2
0.3 mi

Everything you need to know for your stay in Helen

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