Best Western Helena/Capitol Hotel

2 stars
1714 11th Avenue, Helena, MT 59601, United States
Helena, MT
7.8
Good
based on 741 reviews
741 reviews
Fri 14/11
-
Sat 15/11
1 room, 2 guests
Deals from
£60
/Cheapest rate per night
Room type
Provider
Nightly total
King room
£60
Standard Room
£63
Queen room
£78
22 more Best Western Helena/Capitol Hotel deals
22 more Best Western Helena/Capitol Hotel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Make the most of comfortable guest rooms at Best Western Helena/Capitol Hotel, located off Interstate 15 and offering a shuttle to Helena Regional Airport - HLN, just three and a half miles away. Our contemporary, non-smoking hotel is minutes from Montana State Capitol and the Cathedral of Saint Helena. Hike along the Lewis and Clark historic trail in Gates of the Mountains Wilderness, grab a bite to eat while exploring Last Chance Gulch, or check out the Montana Historical Society. Carroll College and Helena College are close by. Stay connected with free Wi-Fi, enjoy our business center, and utilize laundry and dry-cleaning services. Getting around is easy thanks to free parking and an airport shuttle. Each non-smoking guest room features a 43-inch flat-screen HDTV, mini-refrigerator, microwave, coffee and tea maker, desk, ironing amenities, hair dryer, and bath products. We also offer meeting space, Jorgenson Lounge and casino onsite, and friendly 24-hour front desk staff. Bring your pet for an extra fee. Exterior entrance rooms do not have elevator access. Hotel policy reserves the right to refuse service to local residents. All hotel guests will receive complimentary access to the Premier Fitness Center located across the street.
7.8
Good rating
Based on 741 verified guest reviews

Latest deals for Best Western Helena/Capitol Hotel

Fri 14/11
Sat 15/11
King room
1 king bed
£60
nightly with fees
1 king bed
£77
nightly with fees
1 king bed
£133
nightly with fees
Standard Room
1 king bed
£63
nightly with fees
2 queen beds
£75
nightly with fees
1 queen bed
£77
nightly with fees
Queen room
1 queen bed
£78
nightly with fees
3 queen beds
£78
nightly with fees
1 queen bed
£80
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Best Western Helena/Capitol Hotel

  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Free airport shuttle
  • Shuttle service (free)
  • Business centre
  • Flat-screen TV

Things to do

  • Hiking
  • Eco tourism
  • Bicycle hire
  • Casino
  • Fishing
  • Golf
  • Cycling
  • Archery
  • Cooking classes
  • Horse riding
  • Bowling

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Designated smoking area

Dining

  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Vending machine (snacks)

Health and safety

  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Express check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned

Kitchen

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

Parking and transportation

  • Shuttle service (free)
  • Street parking
  • Free airport shuttle
  • Free parking

Pool and spa

  • Hot tub
  • Pool

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Workspace

  • Fax/photocopying
  • Desk

General

  • Family rooms
  • Storage available

Bathroom

  • Hairdryer

Outdoor

  • Beach chairs

Reviews of Best Western Helena/Capitol Hotel

7.8
Good
741 verified ratings
Wonderful
224
Very good
124
Good
129
Okay
72
Fair
66
Mediocre
27
Poor
99

Summary of reviews

Guests say
Guests appreciated the great location and friendly staff, but many expressed dissatisfaction with the cleanliness and customer service. Issues like dirty rooms, rude staff, and poor maintenance were frequently mentioned, leading to a negative overall experience for several guests.
AI-generated from customer reviews
Location8 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
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All reviews

7.1
Good
Anonymous, May 2018
Pros (+) The staff was very friendly and accommodating. Appreciated the complimentary breakfast. Beds were comfortable.
Cons (-) The comforter was dirty upon check in. Room was dated and small. The cost of the hotel room was high for what the guest got.
6.5
Okay
Anonymous, May 2017
Pros (+) Location
Cons (-) It feels old, smells old
9.1
Wonderful
Drew, Jul 2016
Pros (+) Friendly helpful staff. Funky restaurant for the onsite breakfast, but way better than your typical chain hotel buffet since they cook your food to order. Walking distance to the capitol and about a 30 minute walk downtown.
Cons (-) Online booking sites show you rates for their 'older style' rooms, but list the descriptions of the renovated rooms. So at check in they give you the option to upgrade for $10/night. It could seem like the hotel is trying to pull one over on you, but we asked them about it and they said they have repeatedly tried to get the online sites to show the correct rate/descriptions. So don't take it out o...
Read more
3.4
Poor
cindy, May 2016
Pros (+) My stay included a full breakfast and all the employees seems to be very nice.
Cons (-) I will not be staying there in future and will not recommend the hotel due to filthiness of my room. I must say then when I mentioned it no one really seemed to care
6.0
Okay
Anonymous, Dec 2015
Pros (+) I love the how it is close to everything. Friendly staff, ample parking, quiet.
Cons (-) I stepped back in time. The shower curtain looked like my sheets my mom out on my bed back in 1981. A tube television? To get a flat screen I have to pay $10.70 more?? Wasn't offered an upgrade, or anything else. If you aren't with Montana Rail Link, you get the crappiest rooms. Used to be a nice hotel, now it is turning into slum.

Location

1714 11th Avenue, Helena, MT 59601

What's nearby

  • Montana State Capitol0.5 mi
  • Kindrick Legion Field1 mi
  • Temple Emanu-El1 mi
  • St. Helena Cathedral1.1 mi
  • Montana Governor's Residence1.2 mi
  • Holter Museum of Art1.2 mi
  • Last Chance Gulch1.3 mi
  • Turman Larison Contemporary1.3 mi
  • Exploration Works1.3 mi
  • Great Northern Carousel1.3 mi
  • Helena Historic District1.4 mi
  • St. Peter's Cathedral1.4 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Best Western Helena/Capitol Hotel

Low season

High season

Average price (weeknight)

August
August
£128
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Best Western Helena/Capitol Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Best Western Helena/Capitol Hotel

  • How long should you stay at Best Western Helena/Capitol Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Best Western Helena/Capitol Hotel

  • Where is Best Western Helena/Capitol Hotel located?

    Best Western Helena/Capitol Hotel is located at 1714 11th Avenue, 1.2 miles from the centre of Helena. Montana State Capitol is the closest landmark to Best Western Helena/Capitol Hotel.

  • When is check-in time and check-out time at Best Western Helena/Capitol Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Best Western Helena/Capitol Hotel.

  • Does Best Western Helena/Capitol Hotel offer free Wi-Fi?

    Yes, Best Western Helena/Capitol Hotel offers free Wi-Fi.

  • Does Best Western Helena/Capitol Hotel offer free parking?

    Yes, Best Western Helena/Capitol Hotel offers free parking.

  • Does Best Western Helena/Capitol Hotel offer free airport shuttle service?

    Yes, Best Western Helena/Capitol Hotel offers free airport shuttle service.

  • How far is Best Western Helena/Capitol Hotel from the airport?

    Best Western Helena/Capitol Hotel is 1.7 miles from Helena. Best Western Helena/Capitol Hotel is 49.6 miles from Butte Silver Bow Co.

  • Does Best Western Helena/Capitol Hotel have a pool?

    Yes, Best Western Helena/Capitol Hotel has a pool on-site.

  • How does KAYAK find such great Best Western Helena/Capitol Hotel hotel deals?

    KAYAK scours the web for all room deals available at Best Western Helena/Capitol Hotel in Helena and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Helena/Capitol Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Helena/Capitol Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
39% cheaperBaymont by Wyndham Helena7.4 Good (1,785 reviews)0.28 miIndoor pool, Fitness centre, Coffee machine£47+
2-star hotel
26% cheaperDays Inn by Wyndham Helena7.2 Good (785 reviews)0.29 miFitness centre, Free Wi-Fi, Tea/coffee maker£57+
3-star hotel
21% cheaperLa Quinta Inn & Suites by Wyndham Helena6.6 Good (661 reviews)0.35 miOutdoor pool, Fitness centre, Room service£61+
2-star hotel
Fairfield Inn & Suites by Marriott Helena7.3 Good (141 reviews)0.41 miIndoor pool, Fitness centre, Free Wi-Fi£93+

Cheapest

See cheapest stays in Helena
2-star hotel
47% cheaperAmericas Best Value Inn & Suites Helena4.1 Okay (334 reviews)0.47 miRoom service, Free Wi-Fi, Business centre£41+
2-star hotel
42% cheaperHelena Inn - Airport5.5 Okay (337 reviews)1.26 miWi-Fi, Coffee machine, Free parking£45+
2-star hotel
39% cheaperBaymont by Wyndham Helena7.4 Good (1,785 reviews)0.28 miIndoor pool, Fitness centre, Coffee machine£47+
2-star hotel
36% cheaperBudget Inn Express Helena6.9 Good (369 reviews)1.26 miWi-Fi, Free parking, Flat-screen TV£49+

Most recommended

See most recommended stays in Helena
3-star hotel
Best Western Premier Helena Great Northern Hotel8.9 Excellent (359 reviews)1.33 miIndoor pool, Fitness centre, Restaurant£110+
2-star hotel
Holiday Inn Express & Suites Helena By IHG8.5 Excellent (296 reviews)1.94 miIndoor pool, Fitness centre, Free Wi-Fi£103+
2-star hotel
Comfort Suites Helena Airport8.2 Excellent (375 reviews)1.97 miIndoor pool, Fitness centre, Free Wi-Fi£86+
2-star hotel
Hampton Inn Helena7.8 Good (374 reviews)1.18 miIndoor pool, Fitness centre, Bar/Lounge£79+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
1.2 mi
Helena
1.7 mi

Everything you need to know for your stay in Helena