Overview

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Shilo Inn & Suites - Helena

2020 Prospect Avenue, Helena, MT 59601, United States
+1 406 442 0320

£54+

Overall guest ratings

6.4/10 Good
Based on 374 reviews

Review highlights

  • 9.7
  • 8.5
  • 4.3
  • 4.2

Nearby

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    About

    A great choice for a stay in Helena, Shilo Inn & Suites - Helena is just 3.9 mi (6.3 km) from the airport. Guests can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. A sauna and a steam room are offered, and in-room conveniences include refrigerators and microwaves.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Laundry service
    • Spa
    • Fitness centre
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Cribs available
    • Laundry facilities
    • Indoor pool
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 374 reviews
    • 9.7 "Excellent value."
    • 8.5 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Pool is mediocre."
    • 6.2 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.7 "57% said the reception staff was ok."
      5.0 "Only 50% thought the service was professional."
    • 4.3 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      0.0 "100% thought the tv was sub-standard."
      0.4 "For 96%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      4.2 "58% had problems with the shower."
      2.0 "80% said the bathroom was dirty."
      1.7 "Air conditioning was criticized by 83%."
    • 4.2 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
      3.3 "Dirty pool, said 67%."
    • 3.3 "Disappointing food."
      3.6 "64% did not enjoy the desserts."
      4.0 "60% found the side dishes unedible."
    • 2.7 "Disappointing wellness & sports facilities."
      4.7 "53% were unhappy with the sauna."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.4 "For 86%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
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    Overall rating

    6.8 Good
    Based on 123 reviews
    • 9.7 "Excellent value."
    • 8.4 "Location is great."
    • 7.1 "High comfort."
      7.1 "71% said the beds were comfortable."
    • 6.8 "Pool is mediocre."
    • 6.0 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
    • 4.5 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
    • 4.0 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.5 "Awful breakfast."
    • 1.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    6.5 Good
    Based on 183 reviews
    • 9.6 "Excellent value."
    • 8.4 "Location is great."
    • 6.8 "Pool is mediocre."
    • 6.3 "Service is ok."
      7.0 "70% found the staff to be very friendly."
    • 4.6 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      1.7 "83% thought they were poorly maintained."
    • 4.0 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 3.4 "Disappointing food."
    • 2.9 "Disappointing wellness & sports facilities."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.0 OK
    Based on 22 reviews
    • 6.1 "Service is ok."
    • 4.7 "Rooms are not good."

    Overall rating

    6.9 Good
    Based on 44 reviews
    • 9.6 "Excellent value."
    • 6.6 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 3.9 "Rooms are not good."
    data provided by TrustYou

    Recent reviews

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    helena
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    close to the freeway exit
    night clerks
    old dark
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    pool and hot tub
    hot tub was shut
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    desk person
    fast internet
    way street
    dark inside
    clerk was not friendly
    condition for its age
    carpets bathrooms
    remote for the tv

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