Good to know
|Distance to city centre||9.0 mi|
|Nearest airport||Pingtung City|
|Distance to airport||57.9 mi|
Time of year
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The hotel was nearly closed, corridors and common areas, were dirty or closed. Hotel went through restoration some time ago but since then it has not been taken care of. Price quality was not correct at all in comparison with other hotels of the area. Breakfast was awful, and service was also not aligned at all with the price.
Our room was facing the ocean, nothing better than waking up to the crystal blue ocean. The room was very spacious with a balcony. The staffs were friendly and helpful, in general we enjoyed our stay very much.
Could use a stronger detergent for the toilet. Location wise, is quite far from the Kenting Street, and the public transport only run during summer, so not suitable for guests that don't planning renting electric motorcycle or car.
staff is amazing, very helpful & kind!
The spaciousness of the room. My friend left her Fitbit wrist band behind and they managed to find it and sent it to our next hotel, honest housekeeping staff.
Air conditioner has a strong pungent smell. Apparently given a room that has a bad smell and thinking that they might get away with it. Upon check in found a air purifier working in my room and later I went to my friend’s room and found out not all room has it. After 5 mins I can smell a very unpleasant smell coming from the room’s AC , even the toilet smells fresher than the room. Went down to reception and was told that the last guest of this room did not complained about any smell. Then why there is a air purifier in my room ? They sent a house keeping staff to spray something in the toilet, told them the smell is not from the toilet . It’s the AC, something is not right. Went back down and strongly requested to change to another room, finally they agreed to it. This is my 2nd time stay with this hotel and I can see a huge difference from my 1st stay. This property is not well maintained,room’s AC problem and you can see the dinning area paint is peeling off. Asked if there is any hot tea in the dining hall and was told that they do not have any tea bags, it’s in your room. I was taken back, so if you want any hot tea please remember to bring the tea bag down from your room ! I had a good experience the 1st time stay a couple years back with clean and well maintained property, that’s why I came back or my 2nd stay. Regrettably to say this is the worst hotel stay for my 2018 Taiwan trip.
It was clean, spacious, nice and quiet, all amenities were there. Had a lovely stay!
When you stay at El Puerto Hotel in Hengchun, you'll be on the boardwalk, a 1-minute drive from Kenting National Park and 8 minutes from Kenting Night Market. Featured amenities include luggage storage and an elevator. Free self parking is available onsite.
based on 472 reviews
Things to know
- Friendly atmosphere
- Spacious bathroom
- Great view
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at El Puerto Hotel
Where is El Puerto Hotel located?
El Puerto Hotel is located at No.252, Shadao Rd., 9 miles from the centre of Hengchun. Eluanbi Lighthouse is the closest landmark to El Puerto Hotel.
When is check-in time and check-out time at El Puerto Hotel?
Check-in time is 15:00 and check-out time is 11:00 at El Puerto Hotel.
Does El Puerto Hotel offer free Wi-Fi?
Yes, El Puerto Hotel offers free Wi-Fi.
Does El Puerto Hotel offer free parking?
Yes, El Puerto Hotel offers free parking.
Does El Puerto Hotel offer free airport shuttle service?
No, El Puerto Hotel does not offer free airport shuttle service.
How far is El Puerto Hotel from the airport?
El Puerto Hotel is 55.8 miles from Kaohsiung. El Puerto Hotel is 60.3 miles from Taitung City.
Can you bring pets to El Puerto Hotel?
No, pets are not allowed at El Puerto Hotel.
Does El Puerto Hotel have a pool?
No, El Puerto Hotel does not have a pool on-site.
Most popular landmarks
- Eluanbi Lighthouse 0.8 mi
- Sheding Nature Park 3.5 mi
- Nan Wan Beach 6.3 mi
- National Museum of Marine Biology and Aquarium 13 mi
|Taitung City||60.3 mi|