Overview

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Arabella Hotel and Spa
Top Luxury Hotel

On the Arabella Country Estate, R44 Kleinmond, 7195 Hermanus, Western Cape, South Africa
+27 282 840 000

£177+

Overall guest ratings

8.1/10 Excellent
Based on 508 reviews

Review highlights

  • 8.6
  • 8.4
  • 4.7
  • 4.3

Good to know

  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    An exciting adventure awaits at the Arabella Hotel & Spa. Situated in the heart of the Kogelberg Biosphere, close to Hermanus' world-famous whale watching destinations, our hotel invites you to explore a distinctive combination of luxury and convenience. Visit us here in South Africa to discover contemporary accommodation and a wide range of five-star amenities. We showcase exquisite on-site dining options, an award winning spa, a fully equipped fitness center, multiple swimming pools and more. In addition, our signature golf course is ranked in the top 10 in all of South Africa. Let our hotel help you plan a magical business meeting or wedding here in Hermanus; benefit from over 12,000 square feet of impeccably appointed venue space, the latest technology and planning and catering services. Our fantastic location in Hermanus places you just an hour away from Cape Town, and near a wide selection of outdoor activities. Allow the Arabella Hotel & Spa to set a new standard for luxury.

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    Marriott V2

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Golf
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 508 reviews
    • 8.6 "Location is great."
    • 8.4 "Breakfast is good."
    • 8.4 "Pool is good."
    • 7.5 "Wellness & sports facilities were pleasant enough."
      10.0 "top-notch fitness area, thought 100%."
    • 5.8 "Rooms are ok."
    • 4.7 "Value below average."
    • 4.3 "Disappointing food."
      2.6 "74% did not like what was on the menu."
      1.8 "For 82%, the dining experience was not enjoyable."
    • 4.2 "Service is below average."
      3.2 "68% thought the service was unprofessional."
      4.5 "55% indicated the reception staff was not good."
      2.1 "79% complained about the room service."
      0.9 "91% complained about the restaurant service."
    • 3.3 "Bar is not good."
    • 1.6 "Generally quite dirty."
      0.7 "93% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
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    Overall rating

    8.2 Excellent
    Based on 396 reviews
    • 8.8 "Breakfast is good."
    • 8.7 "Location is great."
    • 8.4 "Pool is good."
    • 7.2 "Wellness & sports facilities were pleasant enough."
    • 5.5 "Rooms are ok."
    • 4.9 "Value below average."
    • 4.3 "Service is below average."
      4.3 "57% indicated the reception staff was not good."
      3.3 "67% thought the service was unprofessional."
    • 4.2 "Disappointing food."
      2.7 "73% did not like what was on the menu."
    • 2.4 "Bar is disappointing."
    • 1.5 "Generally quite dirty."
      0.5 "95% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
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    Overall rating

    8.0 Good
    Based on 101 reviews
    • 8.9 "Location is great."
    • 8.4 "Pool is good."
    • 8.4 "Breakfast is good."
    • 8.2 "Amenities are good."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 5.0 "Vibe was decent."
    • 4.6 "Disappointing food."
      2.8 "72% did not like what was on the menu."
    • 4.5 "Value below average."
    • 3.8 "Service is below average."
    • 1.2 "Disappointing internet connection."
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    Overall rating

    8.1 Excellent
    Based on 10 reviews
    • 8.1 "Amenities are good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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