Overview

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Arabella Hotel and Spa
Top Luxury Hotel

On the Arabella Country Estate, R44 Kleinmond, 7195 Hermanus, Western Cape, South Africa
+27 282 840 000

Call

+27 282 840 000

Overall guest ratings

8.1/10 Excellent
Based on 644 reviews

Review highlights

  • 9.0
  • 8.9
  • 5.4
  • 5.3

Good to know

  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    An exciting adventure awaits at the Arabella Hotel & Spa. Situated in the heart of the Kogelberg Biosphere, close to Hermanus' world-famous whale watching destinations, our hotel invites you to explore a distinctive combination of luxury and convenience. Visit us here in South Africa to discover contemporary accommodation and a wide range of five-star amenities. We showcase exquisite on-site dining options, an award winning spa, a fully equipped fitness center, multiple swimming pools and more. In addition, our signature golf course is ranked in the top 10 in all of South Africa. Let our hotel help you plan a magical business meeting or wedding here in Hermanus; benefit from over 12,000 square feet of impeccably appointed venue space, the latest technology and planning and catering services. Our fantastic location in Hermanus places you just an hour away from Cape Town, and near a wide selection of outdoor activities. Allow the Arabella Hotel & Spa to set a new standard for luxury.

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    Marriott

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Laundry facilities
    • Golf
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 644 reviews
    • 9.0 "Terrific location."
    • 8.9 "Breakfast is good."
    • 7.6 "Good pool."
    • 7.4 "Wellness & sports facilities were pleasant enough."
      7.5 "top-notch fitness area, thought 75%."
    • 6.9 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.9 "Beds were acceptable for 59%."
    • 5.4 "Food is average."
    • 5.3 "Service is ok."
      5.4 "Only 54% thought the service was professional."
      5.0 "50% said the reception staff was ok."
    • 4.3 "Value below average."
    • 3.5 "Not very clean."
      3.1 "69% said rooms were dirty."
      4.2 "58% thought it was rather dirty."
      3.3 "67% said the bathroom was dirty."
    • 2.1 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 470 reviews
    • 9.1 "Terrific location."
    • 8.9 "Breakfast is good."
    • 7.7 "Good pool."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 6.5 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 5.5 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
      6.8 "Housekeeping was ok, according to 68%."
    • 5.1 "Food is average."
    • 4.4 "Value below average."
    • 3.2 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
    • 2.1 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 154 reviews
    • 9.2 "Terrific location."
    • 8.7 "Breakfast is good."
    • 7.7 "Good pool."
    • 7.3 "Wellness & sports facilities were pleasant enough."
    • 6.6 "Rooms are ok."
    • 5.4 "Food is average."
    • 4.8 "Service is below average."
      3.4 "66% indicated the recreation staff was not good."
    • 4.1 "Value below average."
    • 3.6 "Not very clean."
    • 2.2 "Disappointing internet connection."
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    Overall rating

    8.5 Excellent
    Based on 19 reviews
    • 8.4 "Amenities are good."
    • 5.6 "Service is ok."
    • 5.4 "Food is average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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