Book Hertz hire cars in Auburn

Reviews for Hertz in Auburn

Recent reviews

Traveller rating

Wonderful

6

Very Good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

3

8.0

Location……….great customer service!Reviewed 20 Dec 2023

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4.0

Pros:There was a vehicle for me to use.Cons:The reservation although confirmed, was not ready. Staff at pickup were rude and short because my pickup was scheduled for 6pm, and they were ready to leave for the day at 6pm. I was told there was no vehicle like the one I had reserved, but they were willing to place me in a sedan. They handed the keys over, told me the total charge without explaining the break down and sent me on a hunt for the vehicle. It took me 10 minutes to find it only to see that the cleanliness sticker had been left torn from the previous rental trip. The car was not cleaned and it did not have a full tank of gas. There was no use going back to the counter since the staff was out the door before I could collect my baggage and follow. The drop off was smoother although I wasn't able to really talk to anyone about my concerns for billing. They had me drive up and leave the vehicle in a return line.Reviewed 6 May 2021

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4.0

Cons:The car served it purpose but was not confortable for a long drive and with only 50K miles it felt like it needed retired.Reviewed 15 Apr 2021

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2.0

Pros:The vehicle was fine.Cons:I dropped the car off on the day it was due. I went inside and handed the keys to the attendant. After three days I started getting calls that my vehicle was overdue and I needed to return it. I was on vacation and was on the phone for a long time. I was informed it would be taken care of. The calls continued for 3 days. I called the company several times during my VACATION. After asking for a supervisor and telling them I was tired of being harassed, the calls finally stopped.Reviewed 30 Mar 2021

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6.0

Cons:The line at the terminal took forever!!!!!!!! The process should be streamlined and add some people behind the counter. I stood in line for nearly an hour. Totally unacceptable. Other than that everything was very favorable.Reviewed 8 Mar 2021

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4.8

Pros:Friendly staff, quick transactions.Cons:The car had not been cleaned. The car, a Ford Fiesta, smelled like cigarettes and had a dirty bandaid under the front seat.Reviewed 16 Aug 2020

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2.0

Cons:They did not even have a car available for me even though i booked it a month in advance.Reviewed 10 Jul 2020

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5.2

Pros:Employees were unable to explain about the toll pass, i was never told that dropping off the car at a later time was going to cost me 49 dollars more.Reviewed 1 Feb 2020

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10.0

Great staff and quick pick upPros:Very courteous and efficient staff. Quick pick up experience. Excellent price.Reviewed 26 Jun 2018

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10.0

Fast and friendlyPros:Great staff. Timely service at pick up and even quicker drop offReviewed 6 Apr 2018

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10.0

The Nissan Versa was a very nice car. Cruise control was appreciatedPros:Very comfortable Nice size Cruse control Simple controlsCons:noneReviewed 29 Mar 2018

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4.4

Told us we were good to go, that we DID NOT need a credit card..Pros:The car was fine and once I got it 2 hours after I was supposed to all went well. Only cost @ $20 to fill up which was good.Cons:Hertz told us over the phone after we made the reservation we were good to pick up the car at 5 pm and we specifically told them we do not have a credit card and the lady said it would be fine we were good to go. They charged our bank account for the rental. When we got there the guy tells us we can't get the car because we don't have a credit card to put on file. I had to call a family member to come to the airport and bring me one to put on file and I was two hours late leaving. This was a terrible and stressful experience, embarrassing and a bad way to start a business trip. And to top it all off the extremely unhelpful and unwilling to do anything to help us non-customer service Hertz offered was pathetic. The only way I'll ever use this company again is if someone pays me to.Reviewed 12 Jan 2018

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• Where are the best pickup locations for Hertz car rentals in Auburn?

  For an optimal Hertz car rental experience in Auburn, head to the prime locations in downtown Auburn and at Auburn Municipal Airport. These hubs offer convenient accessibility, personalized service, and a diverse array of vehicles. Downtown provides a central starting point for urban exploration, while the airport location caters to seamless arrivals and departures. Experience the epitome of convenience with Hertz, where strategic locations enhance your Auburn journey, ensuring a smooth and enjoyable start to your adventure.

• What are the different car rental benefits or amenities offered by Hertz car rentals in Auburn?

  Discover the exceptional benefits of Hertz Auburn, where personalized service reigns. Enjoy perks like express pickup, ensuring a swift start to your journey. Choose your vehicle from a diverse, well-maintained fleet, tailoring your ride to your preferences. Experience top-notch amenities, from cutting-edge technology to meticulous cleanliness. With Hertz Auburn, you're not just renting a car; you're indulging in a seamless, customized travel experience that elevates your exploration of the region. Revel in the freedom to select the perfect vehicle for your Auburn adventure.

• Where are the best places to park Hertz car rentals in Auburn?

  Explore Auburn confidently with Hertz by utilizing convenient parking options. Opt for secure paid parking garages like Auburn Central Garage or use metered spots for short stops. Mobile payment apps streamline transactions, ensuring hassle-free parking experiences. For extended stays, consider covered garages like Downtown Parking Deck for added protection. Auburn prioritizes safety, making these spots reliable for leaving your Hertz rental. Navigate the city with ease, knowing your vehicle is in secure locations that enhance both convenience and peace of mind.  

• What is the most popular car hire from Hertz in Auburn?

  Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Hertz in Auburn.

• How many car hire locations does Hertz have in Auburn?

  Hertz has 1 hire location in Auburn. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Hartsfield-Jackson airport (ATL)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes