Overview

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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

5353 Westheimer Road, Houston, TX 77056-5474, United States
+1 713 961 9000

£87+

Overall guest ratings

7.6/10 Good
Based on 1,458 reviews

Review highlights

  • 8.2
  • 7.0
  • 5.4
  • 4.7

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Receive a warm welcome and our signature DoubleTree chocolate chip cookie at DoubleTree Suites by Hilton Hotel Houston by the Galleria. Our 100% non-smoking Houston, TX hotel is centrally located in the Galleria area, 30-45 minutes from Hobby Airport and George Bush Intercontinental Airport. Enjoy world-class restaurants, entertainment venues and local attractions within easy reach of our Houston Galleria hotel. Our hotel is only one block from the Galleria Mall, featuring over 350 shopping and dining outlets Our business guests will love the convenience of in-room work stations, a fully equipped 24-hour business center, and the proximity of the Central Business District, home to numerous Fortune 500 companies Relax at our outdoor pool, utilize our fitness center, and enjoy a meal at McKinley’s Bar and Grille. Featuring flexible meeting and event space, residential suites with full kitchens, and an Executive Lounge for our Executive guests, our Houston hotel near The Galleria is convenient to all that Houston has to offer

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    Hilton

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Parking (surcharge)
    • Designated smoking area
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 1,526 reviews
    • 8.2 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.0 "Easily accessible by car, said 70%."
    • 7.0 "Good service."
      5.5 "55% said the reception staff was ok."
      5.8 "Only 58% thought the service was professional."
      5.0 "50% thought the valet service was acceptable."
      6.5 "Only 65% found the restaurant service to be good."
      6.7 "Only 67% were satisfied with the booking process."
    • 6.7 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 6.3 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      5.6 "56% thought the dining experience was appropriate."
    • 5.6 "Sufficient wellness & sports facilities."
      6.3 "For only 63%, the fitness area was satisfactory."
    • 5.4 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.4 "54% thought the kitchenette was ok."
    • 4.7 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.6 "Not very clean."
      4.5 "55% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
      2.0 "Dirty pool, said 80%."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.6 "74% thought the facilities needed updating."
    • 2.9 "Disappointing internet connection."
      4.2 "58% thought it was overpriced."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 427 reviews
    • 7.9 "Good location."
    • 7.3 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Food is average."
    • 4.9 "Value below average."
    • 4.8 "Vibe wasn't good."
    • 4.7 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
      4.8 "52% were unsatisfied with the kitchenette."
      2.1 "79% had problems with the shower."
    • 4.3 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
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    Overall rating

    7.7 Good
    Based on 686 reviews
    • 8.2 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.9 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 6.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
      5.1 "51% thought the valet service was acceptable."
      6.4 "Only 64% found the restaurant service to be good."
    • 6.5 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 6.2 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 4.9 "Value below average."
      4.2 "58% thought it was overpriced."
    • 4.4 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.4 "Not very clean."
      4.4 "56% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
      2.3 "77% said the bathroom was dirty."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.2 "78% thought the facilities needed updating."
    • 2.9 "Disappointing internet connection."
      4.2 "58% thought it was overpriced."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 320 reviews
    • 8.3 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 6.2 "Food is average."
    • 5.1 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 4.6 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
      4.8 "52% thought it was rather dirty."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.2 "Disappointing internet connection."
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    Overall rating

    7.5 Good
    Based on 91 reviews
    • 8.4 "Location is great."
    • 6.7 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 5.8 "Average comfort."
    • 4.6 "Value below average."
    • 4.5 "Rooms are not good."
      1.4 "86% thought they were poorly maintained."
    • 4.1 "Not very clean."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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