Overview

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The Whitehall Houston
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1700 Smith Street, Houston, TX 77002, United States
+1 713 739 8800

£105+

Overall guest ratings

8.4/10 Excellent
Based on 1,128 reviews

Review highlights

  • 8.8
  • 8.5
  • 5.4
  • 4.8

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    The Whitehall Houston puts you within a 10-minute drive of Downtown Aquarium and Toyota Center, plus an airport shuttle is available for USD 30-50 per person. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Edgar's Hermano, one of 2 restaurants, which serves Tex-Mex cuisine and is open for lunch and dinner. 2 bars/lounges and a 24-hour fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like Tempur-Pedic beds with premium linens.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,128 reviews
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.3 "73% thought the service was very professional."
      8.7 "87% were happy with the shuttle service."
      7.1 "Housekeeping was great, according to 71%."
      7.7 "77% said the concierge service was amazing."
      9.2 "92% found the restaurant service to be one of the best."
      7.3 "Management was excellent, said 73%."
    • 8.5 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Food is delicious."
      7.1 "71% loved the dining experience."
      10.0 "Yummy desserts, said 100%."
    • 7.9 "Good breakfast."
    • 6.9 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.5 "Only 55% thought the shower was ok."
      5.0 "50% thought the minibar was ok."
      5.2 "52% thought the kitchenette was ok."
    • 4.8 "Wellness & sports facilities were not very nice."
      4.8 "52% didn't like the fitness area."
    • 4.5 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.2 "78% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      1.3 "87% criticized the small bathroom."
    • 3.8 "Pool is below average."
      0.7 "Dirty pool, said 93%."
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    Overall rating

    8.5 Excellent
    Based on 541 reviews
    • 8.6 "Location is great."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      8.9 "89% were happy with the shuttle service."
    • 7.9 "Good breakfast."
    • 7.5 "Good bar."
    • 6.1 "Vibe was decent."
    • 5.9 "Average value."
    • 5.2 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.0 "50% thought the minibar was ok."
    • 4.4 "Not very comfortable."
      3.6 "64% said rooms were small."
      2.1 "79% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 3.4 "Pool is below average."
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    Overall rating

    8.6 Excellent
    Based on 270 reviews
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.8 "Good breakfast."
    • 6.0 "Average value."
    • 5.1 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 4.2 "Not very comfortable."
      3.7 "63% said rooms were small."

    Overall rating

    8.3 Excellent
    Based on 146 reviews
    • 8.8 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.4 "Vibe was decent."
    • 6.3 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 4.4 "Not very comfortable."

    Overall rating

    8.1 Excellent
    Based on 169 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.8 "Good breakfast."
    • 6.7 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.9 "Vibe was decent."
    • 5.4 "Rooms are ok."
    • 5.1 "Average comfort."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    room service
    loose faucet
    night for valet
    stuffy and humid
    dingy and the walls
    downtown houston
    major downtown
    bar area
    awesome the valet
    workout machines
    awesome accommodating
    relaxing pool area
    tv clear
    small room size
    valet was rude
    possibly the worst hotel
    outside bar
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