hotelVetro

Pros: Love the hotel and the vibe and the location and the staff

Cons: My TV didn't work--I called every day I was there and it was never resolved.

Pros: The location of the hotel is perfect and the huge balcony was great although I don't know that everyone gets one.

Cons: We stayed two nights but they didn't clean our room after the first. Once we were in for the night and noticed, I called down to get more towels since we'd need to shower the next day. They ...

Pros: Shower was very nice and having the shampoo/conditioner/shower gel right there was a plus. The pillows were fantastic!

Cons: The parking ramp was full when we got back from our activities, and so, because my husband is handicapped that was awful. Esp since we were supposed to be paying $14/day. They did refund after we...

Pros: This hotel is very misleading. I did not like anything.

Cons: They said they have an indoor pool and they don't. You have to go across the street to the Sheraton and you can use theres. They said they have parking. You use a public parking garage located ...

Looks can be a bit deceiving

Pros: The hotel looks great on the website - very high-end, ultra modern. It is ideally located near the University of Iowa campus and in the heart of the downtown nightlife. Lots of restaurants, bars and shops are nearby. Parking is conveniently located next door (although the daily rate was a bit of a surprise).

Cons: While the reality is similar to the photos, the hotel is showing some signs of use and a lack of high standards. The front desk experience was fine, but the attendant was seated behind a low desk (rather than the counter) which required the guests to be seated while checking in. The front desk attendant also was responsible for taking room reservations while simultaneously taking care of guests. We waited 10 minutes for a phone call that resulted in a "thanks for the information, but I'll reserve online instead because it's cheaper" - frustrating to listen to every word. Having 2 people on duty would have alleviated this situation. The furniture has been well used and beginning to show signs of wear, walls have many scrapes and dents, etc. In the bathroom, the water pressure is relatively low yielding more of a "sprinkle" than a "shower". The huge garden tub took nearly 30 minutes to fill. Overall, it was a fine experience, but we won't be going back. It wasn't worth the price tag.

Pros: Modern

Cons: When there was a wild party on our floor, the staff called the other room and said that room 609 (our room number) was complaining. In addition, we had no tv remote and one of the blinds was broken, ...