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Jacksonville hotels in Downtown
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Best hotels in Downtown (Jacksonville)
Set along the newly developed north riverbank boardwalk, the hotel is located in the heart of the downtown business district and within walking distance of the Florida Theatre, and a mile from TIAA Bank Field - home of Jaguars NFL football.
Overall 8.6 Excellent
Based on 2,465 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.5
Good
7.7
Excellent
10.0
Pros: The beds were amazingly comfortable! And the view was great
Cons: We paid to to park in garage and the garage was full so we couldn't park in there
Excellent
10.0
Pros: Newly renovated room
Excellent
10.0
Pros: Traveling with my finance to watch my son's State track competition, and we arrived late evening and were greeted by a super friendly and fun staff member who really made us feel welcome and comfortable. The location was easy to find and had a wonderful river view. The room was clean and the bed relaxing. I would enjoy coming back for a longer stay as we could only be there for one evening. Well worth the visit. I highly recommend staying here.
Excellent
8.0
Excellent
9.6
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
9.0
Excellent
8.5
Okay
4.8
Pros: Staff was very friendly and courteous.
Cons: Trouble during check in...computer trouble. Could only give me one key card instead of two. Pool was completely closed due to renovations. Wish i would've been told that before booking! The keycard to my room NEVER worked in the parking garage. Every time I wanted to go in or out or the parking garage, the card reader did not work and I had to go get an attendant. The cleanliness of the bathroom, the tub in particular, upon check in was mediocre at best. For the price I paid, I expected much better. Next time I'll save some money and stay in the Hampton Inn just across the river.
Excellent
8.0
Pros: I enjoyed the facilities a bunch. The location is great as well.
Cons: If you have food sensitivities or allergies there really isn’t any options for you. However, Jacksonville itself has lots of options.
Excellent
10.0
Pros: Alex the omellete chef made the most amazing omellete ive ever had and provided fast effecient and friendly service. Keep up the good work.
Cons: That i was upgraded and not told about the $100/night upcharge.
Excellent
10.0
Pros: Was able to check into our room early, courtesy call was thoughtful and the staff was so friendly, helpful and kind!
Excellent
10.0
Pros: Professionalism from all front of the house staff. Pet friendly!!! Superb dine-in experience. Great room configuration with a view. Fitness center free weights and resistance machines were great. While I've always respected the Hyatt brand and been a guest several time I've been a long-time Marriott member because of the range, and availability, of brands they offer. I may need to reconsider my loyalty after this latest visit. I secured two rooms to accommodate my parents, sister, me and my wife after a very long day at the Mayo clinic. Turned out to be just what the "doctor ordered" for all parties.
Cons: My wife encountered a front desk staff member with a poor attitude during the night shift around 3am. She observed the young lady interact with several guests in a way that indicated she clearly did not want to be there or be helpful.
Good
6.8
Pros: The staff is very friendly and go above and beyond. They are amazing at what they do. The hotel gift shop is very over priced. $5.50 for one water. There isn't anything to do other then the pool and the beach is 30 minutes away. Not too far but still have to get there especially if you choose not to rent a car and pay their $15 per day charge to park it there. Restaurant food is good, but limited selections. The entire hotel smelled like marijuana because the AST sorority girls were having an event there and were smoking all night in their rooms. Staff were very quick to try to stop it and spray the hallways and rooms. The event floors are very large and theres a lot of event rooms to choose from with a mail room up there and business center. Beautiful hotel, but expensive and kind of boring other then the bars inside because the location.
Cons: Expensive necessities. Expensive parking. Restaurant menu is very limited. Walk way that goes through the hotel outside behind the restaurant I believe is where it's located, has no lighting. The Wifi sucks horribly. Constant disconnecting even the people that paid for extra wifi had problems.
Excellent
9.1
Pros: Clean rooms nice and nice view, pleasant experience.
Cons: There wasn’t something that I wouldn’t like.
Excellent
9.4
Pros: Staff was excellent. I booked the wrong room type and the helped me correct it immediately. Top notch customer service at the by the bellmen, and front desk.
Excellent
9.1
Pros: The view was beautiful
Cons: The comforters were old and dingy looking
Good
6.2
Pros: Convenient to downtown and dining options.
Cons: Top floor room air was very weak barely kept room at 75 degrees, the beds were very uncomfortable, and the breakfast options were over priced.
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Good
7.7
Pros: Staff was great
Cons: Chromecast to view Netflix was difficult to set up and use. No one in staff could explain but finally got a photo copy of instructions. It took 2 days to finally work and then the signal dropped Too done with that
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.0
Excellent
8.5
Okay
4.8
Cons: Slow check in process, no one knew anything....
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: Great location, great view, clean. Staff were all very nice and accommodating. Impressed with the recycling and conservation efforts throughout the hotel.
Excellent
10.0
Pros: Sheets and towels. Fast service even late at night. Asked for toothpaste and security girl was up in literally two minutes. The sliding glass door actually opened up for fresh air.
Cons: Shower tub instead of walk-in. Sink didn't drain well.
Excellent
10.0
Pros: Excellent from the valet parking, front desk personnel (who remembered our name), wait staff and all others. Location was ideal and could walk to most everything.
Excellent
8.2
Pros: The staff was very nice, and the room was very clean. they let us choose which view we wanted, and what floor we were on
Cons: There wasn't anything really "special" about the hotel. I didn't appreciate having to pay for parking when I was already spending that much money per night. The food was overpriced for what it was - go to one of the restaurants in the landing and you will get better food for the same price.
Excellent
8.8
Pros: Location is great - walk to Jacksonville landing and to the Everbank Field
Cons: Renovation in progress. But no mildew or bad odors as posted by other reviewers
Excellent
8.2
Pros: It has/is being remodeled. The new decor is beautiful. Rooms are beautiful and very comfortable. Like how bright the hallways are at night. Front desk was very nice and professional. Check in and out was quick. We did not use or even go to the pool or restaurants as we were only there for one night. Location is great. Walking distance to restaurants and the Florida Theatre.
Cons: I/we were confused with the entrance. Is the main entrance facing the garage side of the street? If so the entrance isn't appealing. No one there to help. Large glass doors are heavy when you're carrying luggage. No automatic door.
Excellent
10.0
Pros: The staff was super helpful! It was so convenient to take an elevator down to my conference all week!
Excellent
9.7
Pros: Free wifi and USA Today. Reasonable bar and food prices.
Cons: A little expensive.
Excellent
8.8
Pros: The security measures the hotel put in place for a chaotic weekend was much appreciated. They ensured they had a full staff of police officers. The friendly and courteous staff was also great; they were the only people who weren't obnoxious or drunk that I encountered that weekend. The food was great, the bartenders were on top of their game. Excellent staff.
Cons: The things I didnt like I about my stay in Jacksonville are strictly related to the way the policemen had the traffic flowing; none of them knew what the officer at the next light was doing, so o spent about 1.5 hours trying to get to my hotel room. Parking was also a nightmare and was frustrating that it was not suggested to pre-pay for parking upon making the reservation. It wouldn't have mattered, however; because the lot near the hotel was overbooked.
Good
7.4
Pros: The views were beautiful! Great staff and location.
Cons: The hotel was noisy even in your room. They have complementary earplugs got you because of some construction going on and you can hear everything in the hallway and room next door.
Excellent
10.0
Pros: The place had just been through a natural disaster but you couldn't tell at all. Friendly staff and I brought my dogs, so the pet friendly policy was my favorite par. Pretty sure the band Phish was there nutty I can't say for certain. Definitely saw Chris Kuroda mulling about. Good times.
Cons: More cowbell please.
Okay
4.0
Cons: More than the hotel, Jacksonville downtown was very disappointing. Felt that it was not worth the cost of hotel to stay in down town. Hotel facility was okay but also was not worth the price I paid for.
Omni Jacksonville Hotel is centrally located in Jacksonville, a 1-minute walk from Times-Union Center for the Performing Arts and 10 minutes by foot from Florida Theatre. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Jacksonville? This hotel has facilities measuring 14000 square feet (1301 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 1,700 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.2
Pros: Bed was very comfortable, and room was clean.
Cons: Wifi not included with room. Must pay $15 to use public parking or $20 for vallet. Water in shower never got hot.
Good
7.7
Cons: Only valet parking offered. The parking lot next to the hotel, which was not affiliated with Omni, was supposed to be $10/day max but we were charged $20 each morning when we were leaving the lot because "the time resets at midnight, therefore you are charged $10 till 12:00am and then $10 for this morning". The thermostat in our room did not work correctly. We reported it to the front desk, but upon our return to our room that evening we noticed that someone changed our fan setting from "auto" to "high" but the thermostat still did not read correctly and never cooled properly.
Excellent
9.7
Excellent
10.0
Pros: The breakfast buffet was fantastic.
Good
6.0
Excellent
8.5
Pros: Welcome from the concierge
Cons: Bathroom toilet was not clean
Okay
4.0
Cons: Room wasn’t ready until 7:00 PM, no pool on property.
Excellent
10.0
Excellent
9.7
Cons: The only issue I had was that the front desk could not locate a key for the mini fridge so that we could use it.
Excellent
10.0
Pros: Location
Cons: Parking
Excellent
10.0
Pros: View
Cons: I do not have a receit. Please email one
Good
7.4
Pros: No helped is with our luggage when we arrived. Had to load, unload and wheel logguge cart ourselves. Someone's used razor left in shower. Used coffee cup in KIERIG machine. When leaving the next morning, there was a luggage valet guy and we were told that we HAD to use him instead of using the luggage cart ourselves. He loaded our luggage and took it outside, where he abandoned it on the curb and walked away. My fiancé was getting the car (we were instructed to park in next door lot instead of parking deck bc we were traveling with a kayak in top and was too big for garage heighth). While I'm standing by our luggage still sitting on rolling Cart outside of hotel, a valet guy pulls up a car then backs it up directly in front of me. I asked him if he could pull forward since my fiancé was pulling in right behind him. Instead of being helpful or moving the car, instead he just shrugged his shoulders and went to get another car. So we had to park on the other side and load all of our luggage ourselves (although plenty of staff seemed to be around except the actually luggage valet that we foolishly already gave a $15 tip too.! Very rude people here!
Excellent
10.0
Pros: Very pleasant to deal with, quick valet. All of the staff were very nice and respectful when dealing with customers. You felt as if they were all there to serve just you. Local points of interest aren't far at all either
Cons: Everything was perfect
Excellent
10.0
Pros: The location was great. Rooms very comfortable, excellent room service. Friendly and helpful front desk staff.
Cons: Parking, front entrance is a bit cramped.
Excellent
10.0
Pros: Great hotel in a great location. Everyone was so friendly and helpful. The food in the restaurant was much better than expected from a hotel. The cocktail menu was fun and surprisingly creative. The rooms at the Omni were very clean and well appointed.
Cons: The guys were great, but valet parking is just annoying.
Excellent
9.4
Cons: The pool was closed
Excellent
9.1
Pros: Nice spacious rooms. Very clean and tidy. Windows needs cleaning. Noise travels easily from other rooms. Night light in room would be nice. Lacks USB ports. Entry drive not very well marked.
Good
6.2
Pros: The location of the hotel was great since we came in town to see the Christmas tree lighting and boat parade. The room was set up nicely,enjoyed the large bathroom and flat screen tv
Cons: We booked a handicap accessible room and were put in a regular deluxe room. The air conditioner froze at 1:00am and the maintenance man had to bring a fan to the room. The sheets on one of the beds had a huge dried blood stain. Requested a chair for the shower and it took 6 hours to get it. The cost of the items in the mini fridge are a joke $4.50 for a can of soda.
Located in Downtown Jacksonville, this hotel is within 1 mi (2 km) of Museum of Science and History and Florida Theatre. VyStar Veterans Memorial Arena and TIAA Bank Field are also within 3 miles (5 km).
Overall 8.0 Excellent
Based on 1,046 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Mediocre
3.4
Mediocre
2.0
Pros: Will NEVER stay there again.
Okay
4.0
Okay
4.0
Pros: The location was decent.
Cons: Multiple large patches of mildewed ceiling in the bathroom, falling apart in areas. Coffee maker had a disgusting amount of hard water stains and dirt in the water basin. Even after cleaning it, it ended up being broken and wouldn't turn on. The lobby had a horribly foul chemical cleaner smell (as noted in other reviews). The room smelled better (less bad), but I did contemplate leaving more than once. I would have liked to grab some food at the lobby bar/restaurant, but the smell made that an unworkable proposition.
Good
6.5
Pros: I loved that it was right down town and price was good.
Cons: The rooms could use a renovation. It looks like the last time they renovated the room we stayed in they just painted over old problems. The toilet didn't like to flush. Each room around us were very loud. I could have a conversation with the neighbors next to us through the wall. I would not bring my 3 year old there because he wouldn't be able to sleep through the noise. The room doors slammed so every time one in the hallway closed it sounded like they were being slammed shut. I used to sleep through mortar attacks in Iraq and I couldn't sleep through that. We chose this hotel because of the location. We expected to be able to use the water taxi but it was not efficient due to the lack of availability. We were told that the city took it over and there was only one running. Not good for Florida vs Georgia football game. Upon arrival, we were greeted with its $30 dollars to park at the hotel for the weekend. Not bad if I was expecting that and usually it should be valet at a hotel that requires a few on top of the original cost. Other than that it was a good hotel.
Okay
4.8
Pros: The lobby and king sized bed were nice.
Cons: The building was not advertised accordingly. Dirty hallways and leaking toilet. Parking=$10/day
Okay
4.5
Cons: Terrible restaurant. This is a renovated hotel that must have been a one-star. It is cheap, but no view, poor fitness facilities, computers in business center did not work, and close to noisy roads and monorail. Ok if you just need a place to sleep, but that is it.
Excellent
10.0
Pros: The staff, especially Ilse at the front desk, were very helpful and kind
Cons: Nothing
Good
6.0
Pros: Staff was friendly
Cons: Needed to be remodeled, everything was dated and worn.
Mediocre
3.0
Pros: Lobby
Cons: Everything.. Room was old and musty. Floor boards patched, no lighting. No décor in the room, patchy plastered walls. nasty bathroom NO ceiling lights, no light in bathroom. Carpet filthy and smelled. I have no doubt this hotel room would have to work REALLY hard to come UP to a Motel 6 standard. Even the parking lot was a disaster there were giant pot holds every where.. and they had the nerve to charge for parking! The lobby was nice, but there was still a musty smell. I'm thinking the carpet, perhaps in addition to a complete makeover for the rooms they should consider getting a new cleaning staff. I gave them 1 star because I couldn't do zero.
Good
7.6
Pros: It was very clean and safe.
Cons: Not convient to the airport.
Excellent
8.5
Good
7.1
Excellent
8.2
Excellent
8.0
Excellent
8.8
Excellent
8.0
Good
7.4
Mediocre
2.0
Excellent
8.0
Excellent
8.0
Pros: The lobby is large and inviting. The rooms are a good size except for the bathroom.
Cons: The bathroom is extremely small. The hallways are dark and musty. But when those renovations are done will be glad to stay there again.
Excellent
9.4
Pros: The staff was very nice, helpful, warm and friendly
Cons: Didn’t have housekeeping first night- had to ask for it
Mediocre
3.3
Pros: The location and proximity to downtown was great.
Cons: The place is falling apart. The valet parking was horrible. The hotel has not been kept up at all and the place is a dump.
Okay
5.1
Pros: Staff was very friendly
Cons: The fact that they charge you a fee to self park. I have never paid to park at a hotel that I was staying. Also, the hotel needs some serious updating. Carpet is horrible, room was okay but would not stay there again.
Good
6.0
Pros: We got the room for a cheap rate and the location isn't bad.
Cons: Photos seemed to slightly embellish the facility. I know you shouldn't judge a book from the cover the the exterior is not appealing or welcoming on arrival. This set the precedent that the interior would match the exterior. Although the lobby was nice the rooms need updating. The wallpaper was buckling, the ceiling in the bathroom looked like it was going to fall, there were minor stains on the bedding, a dirty old cordless phone, and it just did not have a warm clean and cozy feel to it.
Good
6.2
Pros: I chose the Wyndham because of it's location; we were in town for the Ga/Fl game over the weekend. Location was great. The water taxi left from right behind our room and took us straight to the stadium. Buffet breakfast was good and beds were comfortable, but small.
Cons: The lobby was loud all hours, but what else would you expect on a weekend full of drunk football fans? We luckily had a room on the very opposite end of the hall but the walls were still paper thin and we could hear everything in the rooms adjacent and above us. The bathroom didn't seem clean. The carpet in the room was disgusting, I didn't even want to try and figure out the mystery stain in the corner, but for the price and location it was worth it to stick it out through the weekend rather than sleep in the car.
Okay
4.2
Cons: Wifi not working, lamp missing bulb, shower drain not working, strong chemical odor in lobby.
Mediocre
3.4
Cons: Location was good. The room was dirty,tub was clogged and also the sink.The cover photo doesnt look nothing as the hotel is. I would never stay in again.
Excellent
10.0
Pros: I was here on an ER for my adult son to have major surgery. My daughter in law was with me....hotel close to everything ....hospital, downtown, etc Hotel staff were the friendliest ive ever encountered. Absolutely no complaint.....
Cons: Location and friendly staff
Excellent
9.4
Pros: The view and location
Okay
4.5
Pros: Rooms were uodated
Cons: The elevators barely worked. Hotel looked tired. Pool was dirty. Food was terrible. One day we never got our room cleaned after we called and asked twice.
Okay
5.4
Cons: We did not like that online photos showed renovated rooms while they put us in a non-renovated room.
Okay
4.5
Pros: location
Cons: room door did not close tight (it was damaged), wall paper falling off bathroom walls, hole in back side of bathroom door, tub/shower area was moldy and dirty, outlets near in room coffee maker did not work, light in water closet was bright at times and dim at others, staff was busy talking to each other upon arrival and we waited for there conversation to end before being acknowledged. not impressed by anything but the location, this is an older hotel in need of a full makeover. my mistake for saving the $10.00, i could had stayed at a nice hotel 1 mile away.
Excellent
10.0
Pros: Very comfortable room at an extremely affordable price. Staff was very nice and accommodating. Room service had EXCELLENT food and friendly service.
Cons: My room was near a laundry area so people were out there sometimes till 1am talking and doing laundry.
Good
7.1
Pros: location
Cons: air conditioning units loud and old. carpets and bathrooms sub standard.
Good
6.2
Good
7.6
Good
7.4
Excellent
8.8
Excellent
8.0
Excellent
8.6
Mediocre
2.0
Good
6.0
Excellent
8.8
Good
6.0
Excellent
8.0
Excellent
8.0
Cons: It took a long time to get checked in.
Good
6.5
Pros: Close to events at a reasonable price.
Cons: Room could use some updating especially the bathroom.
Mediocre
3.7
Cons: completely run-down, renovations going on, but not what we expected
Located in Downtown Jacksonville, this hotel is within 1 mi (2 km) of Museum of Science and History and Florida Theatre. VyStar Veterans Memorial Arena and TIAA Bank Field are also within 3 miles (5 km).
Overall 7.8 Good
Based on 280 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.4
Okay
4.0
Cons: Old and outdated
Excellent
10.0
Pros: Room was very clean and comfortable. Staff very attentive and friendly to folks during breakfast. Made sure that breakfast area and tables were kept clean throughout. No shortages. I observed staff being particularly helpful to those customers that were elderly. Very nice to see.
Cons: TV was very slow to react to remote for those few times that I watched it.
Good
7.4
Excellent
8.8
Pros: The hotel was undergoing some exterior renovations, so some accomodations had to be made. Staff was friendly and helpful.
Cons: Doesnt gave a guest laundry. Would have been of benefit as I was on an extended trip.
Okay
5.7
Pros: Barely any breakfast
Cons: There were cockroaches Besides location and the wonderful night supervisor there is nothing going for that place
Excellent
9.4
Pros: All the staff were very friendly, welcoming, attentive and accommodating. I love the warm cookies at the front desk, along with hot chocolate. Breakfasts were great, one of the best I've had. Very convenient. Room was clean and comfortable bedding, with a microwave and fridge. Great location, easy to find, within walking distance to my conference, and centrally located, close to the Landing. Definitely would stay here again. I would recommend this hotel.
Mediocre
2.5
Cons: There was hair on the towels and stains on the floor that looked like something had spilled and no one cleaned it up. Cabinets were dusty as though they had not been cleaned in years. Alarm clock was sticky. No hotel bar. Business center is in the same place as lobby. And, inexplicably, the hotel blasts pop music at a loud volume through all hours of the day and night in the drive through in the front of hotel.
Centrally located on the downtown riverfront, DoubleTree by Hilton Hotel Jacksonville Riverfront is set amidst the historic San Marco district. Stay connected in the 24-hour business center, and plan a meeting, training event or wedding for up to 500 guests at this Jacksonville, FL hotel with 12,000 sq. ft. event space, including a riverside terrace and a ballroom. Take advantage of state-of-the-art A/V equipment and creative catering to ensure your function is seamless and professional. Admire beautiful views over the river from the balcony of your guest room or suite. Check emails with complimentary WiFi, and browse premium channels on the flat-panel HDTV. Spacious Junior Suites are also available at this downtown Jacksonville hotel, featuring a microwave, a mini-fridge and a sleeper sofa. Dine in style at Ruth's Chris Steak House. Select your favorite cut of beef, to savor alongside signature sides and a bottle of fine wine from the extensive list. Begin your day with a southern-style buffet breakfast in The American Grill, or recharge with a coffee in the Starbucks Coffee Bar. Start an exciting night out with signature cocktails in the chic Lobby Lounge. Work out in the 24-hour fitness center, enjoy wonderful views from a pool deck lounger, or soak up the sunshine as you refresh with a swim. Our friendly staff look forward to greeting you on arrival with a signature, warm chocolate chip cookie.
Overall 7.6 Good
Based on 872 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.8
Good
7.4
Pros: It was quiet
Cons: Maid knocked on door at 10 am. Don't wake me up early.
Excellent
8.8
Pros: Hotel was clean, staff was nice and food was good.
Cons: Fridge in the room.
Excellent
10.0
Pros: Great customer service. Lovely views with spacious rooms. Great noise isolation for the rooms - didn't hear any of my neighbors.
Excellent
10.0
Pros: Ease of proximity to concert events; Like being in the building with a major restaurant which is always first-class...Ruth Chris... Suggest you consider a shuttle bus (perhaps WITH a small pay rate) both "to and from" major concerts which happen quite often. That would be a perk for your hotel, and it it were a "reservation only" situation, then that would be fine...That would top having to hail a cab or other options which can be kind of stressful. Pass this idea on to their management please! Cal Duke St. Simons Island, Ga. 31522
Mediocre
3.7
Cons: Parking was chaos. And they make you pay to park at the hotel. Also no hot water in the morning
Good
7.4
Pros: Staff was excellent. Helpful, personable, enjoyable.
Cons: facilities needs some deferred maintenance attention.
Okay
4.5
Pros: The customer service was wonderful.
Cons: I was incredibly disappointed by the over all state of the hotel, withholding two things. The lobby was gorgeous and the staff were all wonderful, but everything else was like a “pig in lipstick.” Walking down the hallway, from the elevator, my husband and I walked into a cloud of smoke - cigarette and marijuana. One of our lights didn’t work in our room. The air conditioner unit was just covered with a facade, without clear instructions on how to operate the A/C. The wall A/C control did not work. The finish in our bathtub was peeling. The tub didn’t drain while showering, so I was forced to stand ankle deep mucky water. There was hair in our bathroom sink upon arrival. The carpet was peeling up by each of the door frames. The worst was when we were trying to go to sleep. Cigarette smoke was coming through our windows and or our hallway door. I am not allergic, but I am highly opposed to the smell. All in all, I love Hilton Hotels, but this particular one was not up to par.
Details
Reviews
Located in Downtown Jacksonville, this hotel is within 1 mi (2 km) of Museum of Science and History and Florida Theatre. VyStar Veterans Memorial Arena and TIAA Bank Field are also within 3 miles (5 km).
Overall 6.3 Good
Based on 462 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2.0
Pros: Nothing
Cons: There was a suspicious looking man outside and a car was getting towed when I was checking in. That was already making me feel uncomfortable. The hallways were dark and my room was all the way at the end of the hallway which made me feel trapped. The elevator was old and rickety and very small. The room was smelly. The kitchen area looked dreadful. I did not feel safe so I immediately checked out 10 mins after I checked in. My reservations were prepaid for a three night stay and non refundable. I didn't care. I would never recommend this hotel to any unaccompanied woman.
Excellent
9.1
Excellent
8.0
Pros: Location was great as right around the corner from fun!
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