Overview

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Palatin Hotel Jerusalem

4 Agripas St, 94301 Jerusalem, Yerushalayim (Jerusalem), Israel
+972 2623 1141

£52+

Overall guest ratings

7.5/10 Good
Based on 1,289 reviews

Review highlights

  • 9.4
  • 9.3
  • 3.9
  • 3.3

Good to know

  • Friendly service
  • Near city centre

Nearby

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    About

    Location.

    Situated in the heart of Jerusalem, Palatin Hotel Jerusalem is close to Ben Yehuda Street, Temple Mount, and Western Wall. Also nearby are Dome of the Rock and Garden Tomb.

    Hotel Features.

    A free Israeli Kosher breakfast is served daily for guests. This Jerusalem hotel features a 24-hour business center with meeting space, and free WiFi is available throughout the hotel. The concierge can help procure reservations for restaurants and tickets to popular tours. A bar/lounge is on site, and there are complimentary newspapers available in the lobby. Additional amenities include a safe deposit box at the front desk.

    Guestrooms.

    The air-conditioned guestrooms at Palatin Hotel Jerusalem include free WiFi, safes, and LCD TVs with digital premium channels. Bathrooms offer showers, hair dryers, and slippers. Turndown service is offered nightly and housekeeping is provided daily. In addition, amenities available on request include irons/ironing boards, extra towels/bedding, and wake-up calls.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Coffee shop
    • Cribs available
    • Bar/Lounge
    • Airport shuttle (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 1,289 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 9.3 "Internet works perfectly."
      9.7 "97% said the wifi quality was great."
      8.0 "80% thought it was a great value."
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Good value."
      10.0 "100% were happy with the price of the breakfast."
      8.0 "80% thought it was a great value."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
      1.2 "For 88%, the lobby entrance was sub-standard."
      1.8 "82% thought the facilities needed updating."
    • 3.3 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.8 "72% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      1.9 "81% had problems with the shower."
      2.7 "Air conditioning was criticized by 73%."
      4.2 "58% found problems with the furniture."
      1.4 "86% were disappointed with the minibar."
    • 2.5 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      1.2 "For 88%, the lobby entrance was sub-standard."
      2.0 "80% criticized the plain hotel."
    • 2.4 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      2.7 "Air conditioning was criticized by 73%."
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    Overall rating

    7.6 Good
    Based on 786 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.0 "90% said the reception staff was great."
      7.2 "Housekeeping was great, according to 72%."
    • 8.9 "Very good internet connection."
      9.6 "96% said the wifi quality was great."
    • 8.8 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      9.1 "91% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.6 "Good value."
    • 8.4 "Breakfast is good."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.9 "61% complained about the elevator."
      1.2 "For 88%, the lobby entrance was sub-standard."
    • 3.6 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      2.0 "80% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      3.8 "62% found problems with the furniture."
      2.6 "Air conditioning was criticized by 74%."
    • 2.6 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      1.2 "For 88%, the lobby entrance was sub-standard."
    • 2.4 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
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    Overall rating

    7.9 Good
    Based on 154 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 8.7 "Good value."
    • 8.3 "Breakfast is good."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
    • 3.5 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.2 "68% complained about the bathroom."
    • 2.6 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.3 "77% thought it was too noisy."
    • 2.3 "Horrible vibe."
    View all review categories

    Overall rating

    7.8 Good
    Based on 348 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.4 "Internet works perfectly."
      9.8 "98% said the wifi quality was great."
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.4 "94% liked the proximity to shopping."
    • 8.6 "Good value."
    • 8.5 "Breakfast is good."
    • 4.0 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.3 "87% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      2.8 "Air conditioning was criticized by 72%."
      2.4 "76% had problems with the shower."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.7 "63% complained about the elevator."
      1.0 "For 90%, the lobby entrance was sub-standard."
      1.5 "85% thought the facilities needed updating."
    • 2.9 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      2.2 "78% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
    • 2.4 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      1.0 "For 90%, the lobby entrance was sub-standard."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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