Zion Hotel

Best Service Friendliness

Pros: Receptionist Tarik was so helpful and smiling all the time. He solved our all problems without any complaint. There were free coffee and wifi in the hotel 7/24. The location of the hotel was great...

Pros: -Very good localisation (e.x. 10 minutes on foot to the Old Town) - Helpful and nice staff - Good breakfast - Clean building and room I really recommend to the Booking users and will be there ...

Cons: - In general, the staff there is not only good but even excellent (!, e.x. proposition to make a call on a fix Israeli phone number from their phone), helpful and kind. Just one person (of 4 or 5 at ...

Pros: Good breakfast, meeting friends there

Cons: The very high noise level outside the hotel

Historical Zion Hotel in Jerusalem

Pros: What you have to understand is the significance of the history of this 250 year old hotel. If you are looking for something fancy and elegant, this is not the place for you. Those expensive places are a dime a dozen. However, if you are looking for authentic Israeli hotel in the heart of downtown Jerusalem, and something affordable, this is an amazing place to stay. The staff were wonderful.

Cons: I thought I would not like that there was no elevator because I have trouble with my knees, but the steps are short, so I could take small steps up. The staff was quick to help with luggage, and were all extremely friendly. Oh, sorry, you asked what I didn't like. It was such a wonderful experience, I don't have any complaints. Oh wait, they could have brewed coffee in the morning instead of providing instant.