Good to know
|Distance to city centre||0.2 mi|
|"Staff was very helpful and friendly."||(in 32 reviews)|
|"Service are amazing, great breakfast."||(in 15 reviews)|
|"Great location, stylish and spacious room."||(in 19 reviews)|
Time of year
Show reviews that mention
|area green||in 9 reviews|
|bit salty||in 3 reviews|
|breakfast buffet||in 30 reviews|
|easy access||in 27 reviews|
|good service||in 19 reviews|
|great price||in 4 reviews|
|hot spring||in 5 reviews|
|karuizawa||in 5 reviews|
|mini bar||in 9 reviews|
|old world charm||in 9 reviews|
|restaurant dinner||in 5 reviews|
|revised||in 3 reviews|
|sentence||in 3 reviews|
|spacious room||in 27 reviews|
|staff was very helpful||in 45 reviews|
|talent||in 3 reviews|
|took the effort||in 3 reviews|
|train station||in 13 reviews|
Good location and train station shuttle service
Terrible service, hotel manager incorrectly charged us for extra person fee without our consent despite us explaining to them there were no extra people. Unpleasant staff, and the online website booking does not pro-rate your daily room rate—instead they charge you the highest daily rate during your stay and apply that across all the days you stay at the hotel—very tricky and bad business practice. Very disappointed.
the location is ideal for an escape trip as it is away from crowded urban life, very much like a back garden for Tokyo. Very unique hotel with delicate decor and friendly staff. On demand shuttle was first time I experienced, hard to believe there is such service. Shall come back in cherry blossom season as the view will be fantastic. BTW, the restaurant might be small, but the steak we had is definitely first class, also the wine is great
Bedrooms are very comfortable. Good spa. Good service.
Food is overpriced. Fitness is at the level it should be.
The rooms are clean. All snacks in the snack bar are free to take. We had breakfast there and the foods and services were great. Yet we found some residual from a coffee cups inside the room. Overall, the staffs are very professional.
The room charge was confusing and we needed to clarify with the staff for some while.
View from the room & Onsen!
Stay in harmony with a mixed experience of luxury retreat and nature atmosphere at Kyukaruizawa Kikyo, Curio Collection by Hilton. Situated in the mountain village of Karuizawa, this hotel is just an hour outside Tokyo near a volcano and hot springs.
The guest rooms, designed by Japanese architect Yukio Hashimoto, feature seating areas with sofa, a 50-inch HDTV and Wi-Fi. Most of the rooms have their own balcony, so you can feel the breeze and enjoy the sun. Have a delicious breakfast in the outstanding courtyard or try the French cuisine at SONORITÉ.
Relax at the spa with a wide variety of treatments and traditional Japanese public bath or take advantage of our fully-equipped fitness centre with an inspiring setting, perfect for a productive workout. Turn your intimate wedding ceremony into an unforgettable experience in our sophisticated wedding chapel.
Official Hotel Information
based on 1,017 reviews
Things to know
- Friendly service
- Friendly atmosphere
- Professional service
- Good shuttle service
Policies vary by room type and provider.
FAQs when booking at Kyukaruizawa Kikyo, Curio Collection by Hilton
Where is Kyukaruizawa Kikyo, Curio Collection by Hilton located?
Kyukaruizawa Kikyo, Curio Collection by Hilton is located at 491 5 Karuizawa-Machi, 0.2 miles from the centre of Karuizawa. Ginza Shopping Street is the closest landmark to Kyukaruizawa Kikyo, Curio Collection by Hilton.
When is check-in time and check-out time at Kyukaruizawa Kikyo, Curio Collection by Hilton?
Check-in time is 15:00 and check-out time is 12:00 at Kyukaruizawa Kikyo, Curio Collection by Hilton.
Does Kyukaruizawa Kikyo, Curio Collection by Hilton offer free Wi-Fi?
Yes, Kyukaruizawa Kikyo, Curio Collection by Hilton offers free Wi-Fi.
Does Kyukaruizawa Kikyo, Curio Collection by Hilton offer free parking?
No, Kyukaruizawa Kikyo, Curio Collection by Hilton does not offer free parking.
Does Kyukaruizawa Kikyo, Curio Collection by Hilton offer free airport shuttle service?
No, Kyukaruizawa Kikyo, Curio Collection by Hilton does not offer free airport shuttle service.
How far is Kyukaruizawa Kikyo, Curio Collection by Hilton from the airport?
Kyukaruizawa Kikyo, Curio Collection by Hilton is 41.6 miles from Matsumoto.
Can you bring pets to Kyukaruizawa Kikyo, Curio Collection by Hilton?
No, pets are not allowed at Kyukaruizawa Kikyo, Curio Collection by Hilton.
Does Kyukaruizawa Kikyo, Curio Collection by Hilton have a pool?
No, Kyukaruizawa Kikyo, Curio Collection by Hilton does not have a pool on-site.
Reviews about Kyukaruizawa Kikyo, Curio Collection by Hilton
Most popular landmarks
- Ginza Shopping Street 317 yd
- Kyukaruizawa Ginza 0.3 mi
- Kumoba Pond 0.4 mi
- Karuizawa Train Station 0.7 mi
- Karuizawa Prince Shopping Plaza 0.8 mi
- Karuizawa Prince Hotel Ski Resort 1.2 mi