Quality Inn & Suites Kissimmee by The Lake

N/A Roaches, water coming down the bathroom ceiling where lighting is, rooms smell like moisture, no microwaves,coffee makers, or refrigerators. beds are so uncomfortable woke up with the worse'st back pain because mattresses are ancient and all you can feel is the springs, our room had no table to eat breakfast, ac was horrible, toilet clogged easily and staff wasn't very friendly. I wanted a refund but they said I had to contact the website I got made reservations with!! I will never go back to them again. that place is the worse place I've ever been to, I wouldn't recommend anybody...:( Ughhhh worse experience ever!!!!

German Roaches, spiders hanging in doorways, smelled of mildew. Bathroom tub and toliets were rusty .this was no HOTEL but a MOT lets get the name right.

Location is great. With some tlc from management... this would be a nice place to stay.

Absolutely nothing!!! Roaches everywhere!!! It's 3:00am and I have no recourse but to write this disgusting review as the roaches have consumed me. Only hotel I've ever stayed that has no internet in the room. No coffee. The only hotel I've ever seen charge for a bucket of ice. Obama would be very proud of this establishment as it is truly representative of his America today, completely third world.

Free parking. Everything was horrible. We checked in and roaches greeted us at the door. They gave us another room and this time the roaches was in the bed. Needo less to say...you will always have company with you. There was no wifi. The lights barely work..this place needs to be condemed. It'should horrible.

I paid $200 for a whole week on getaroom, but you get what you pay for. The price was good, the hotel was not. The room stunk like mold. I started feeling sick after the first night. I asked to have my room switched. The lady at the front desk was understanding and gave me a different room which didn't smell as bad. I will never be staying here again.

Bugs. Smelled. Dirty

not a thing everything

My kids loved the pool. The location was fairly decent. . I'm a military guy that wanted to spend time with my young family before I'm shipped off, and just because I'm from fla I had to pay a $200 deposit. The rooms had roaches. TV only had 3 channels. Bathroom ceiling had mold. The pool towels were dirty. The room door was hard to close and open. I had to apologize to my family for taking them there.

Nothing When we first arrived, I couldn't have felt less welcome. I am from Florida, the person I was with is from Hawaii. The reservation was in my name and they said they don't allow locals to stay at the hotel, but that they would if I gave them a big deposit of $200. They said I get it back when I leave, but that is a ot of money to ot have for my vacation. I asked if I could check in under my friends name, because his ID was out of state. They said no because the reservation was in my name. So I had to spend an hour and a half on the phone changing the name. So no we are checked in and we go to the room and the key card doesn't work, I tell the desk and theroomy change my room, but the card doesn't work their either after walking back and fourth 3 times, the front desk has maintenance let me in and says they will look in to it. It turns out the key card programmer machine is broken, and yes they have only one. It stayed broken for 2 days during which time I, as well as many other guests, had to go to the front desk and wait for maintance to let us in our room everytime we came back. When maintance let us in the first time, he let us know our TV didn't work right and that our safe didn't work (use of the safe is included in the $2.25 per day resort fee, which I sill had to pay even though I didn't have a working safe). The problem with the TV it turned out was it didn't recognize all the remote buttons which was rather annoying. Understand they made no attempt to fix any of these problems, they just let us know they existed, they already knew about them, and apparently didn't care. The room itself was dingy, there were stains on the carpet, water stains on the ceiling, and cracking paint in the bathroom. You had to make sure the fan on the A/C was running constantly, because if it stopped, you would notice the room smelled similar to a litter box. Daily maid service was provided, except for the 3 days they didn't bother to show up. They also just made the bed, but didn't bother to change the bedding during our entire two week stay. But the best part of our stay was the fact that the hotel provides companionship in the form of roaches. The hotel is completely infested with them. They are running all over the room all night long. I would recommend this hotel to anyone who hates themselves and wants to have a horrible vacation.

our first room had roached in the bathroom so we changed rooms and thought we were fine. we were wrong! about 4 days in my friend was covered in what we thought was hives. the next day we discovered it was bedbugs! we wasted two days of our vacation because we were sick from the dirty AC and covered in begbug bites. when we came back from urgent care the woman behind the desk did not look the least bit surprised. after doing some research on bedbug sites we found complaints about this place going back to 2011! disgusting and immoral to do that to your guests, disgusting!!

The location was the Only thing good Began with front desk customer service was poor. Then assigned room on 1st floor had 2 big bugs on the wall -crawling. We got the 2nd room on 3rd floor. Shower/bathrom light not working, walls and beds looked old and moldy. AC unit looked from the 80s. Shower water clogged when I showered. I slept on my pool towel from home because everything looked questionable. I would have asked for a full refund and gone elsewhere but i had booked the room online so to cancel would have been a pain and it was 11pm we were tired from a full day of parks.

The room is good considered of the price. Don't take the taxi which is cooperated with the hotel. The taxi driver is not honest. He will charge you more than the front desk told you. No movie channel!! No breakfast and no wifi in the room.

No bug problems like a lot of the reviews mention, but maybe we got lucky Pretty much no hot water and a grungy looking bathroom, but I didn't expect much for what I paid.

They didn't get my reservation so I had to call stay on the line for over a half an hour so you guys could refax my reservations that is the only bad thing there is

It was good for the price and location. The smell of the room was really bad and strong. AC was so noisy. The bath tub was really dark (old and dirty). AND I REALLY WANT TO KNOW WHY THEY CHARGED ME $4.50 EXTRA. I NOT EVEN USED THEIR TOWELS, SOAPS AND SHAMPOO. I SINCERELY DON'T KNOW WHY I'VE BEEN CHARGED.

Even though the doors didn't lock, they sent the maintaince guy within a few minutes. We found a used diabetic needle under the bed. And as I told the front desk guy, he act like it wasn't a big deal. I don't care for that.

Room was good size Rude staff. You expect to pay a reaort fee but they also demand a aecurity deposit for this dump. Rooms very outdated and dirty. The vents had black dust an inch thick. The drawers on the "dresser" were broken and unuseable. The light switch for the lights in between beds had a broken switch. We had to call twice to get a maintenance man. He comes up and does not fix anything. If we left early, they would hit us with a large cancellation fee so we sucked it up. Never again!!!!

we paid 34.00 a night, but I don't think I will ever stay there again. There was a mold odor as soon as u walk in to the room the bed sheets all had stains antique tube tv hair dryer did not work the towels all had stains on them when I move the pillows in the bed there were black pubic looking hairs underneath luckily I brought blankets in my car n I used those blankets to cover the bed n pillows. The only nice thing was the pool, the water was clean n it was nice I guess overall for the price I paid I shouldn't have expected anything better

Staff was friendly, restaurants were close and the was a mini golf within walking distance. It was also quiet- considering you are just off a main highway. The air conditioner was awesome. For the 23$ rate that I got through verizon rewards, my expectations were low- I'm a single mom just passing through to get to legoland. Check in was great, one of the double beds had hair in it- the other was clean so we just slept on that one. Dirty washcloth stuck behind the door but the toilet was clean. Rooms were old and dated.

Good Location. Cheap price. Killed 1/2 a dozen roach-like bugs in 2 days.