The warm persona of the hosts. Down to earth friendliness.handy restaurant with local fare. No private parking, no elevator, many stairs, not for the feeble or the elderly.
Family run, so there was a homely vibe No elevator to upper floors. No mosquito mesh or arrangements. Poor AC performance in very hot weather (AC broke down middle of night or perhaps theres a number of hour quota?)
Breakfast buffet The website shows a grand room...we stayed in a room so small, the bathroom door opened into the bed! The staff didn't speak english, didn't appear to know where Mainau was! Also, when I asled how to dial the phone to call Booking.com, trying to use a calling card, it didn't work. The lady did dial your # in NL, but didn't tell me there would be a fee...she charged me 7 euro 60 cents. Andre answered the phone and was polite, but did nothing to help me. I'd never used booking.com and will not likely use you again...especially being overseas, lanugauge barriers can be difficult to navigate through...all I wanted was for him to talk to the hotel owner and explain our concerns (the room also smelled like smoke and I'd selected a non smoking room). I thought you might be like a liaison for me...Andre suggested we ask for the sheets to be changed and told me to write my thoughts on your website. Interestingly enough, he did say the hotel's cancellation policy wasn't clear and that you're working on many hotels to clarify...we felt stuck and paid for two nights eventhough we stayed for one...and headed home ending our trip one full day early. I wouldn't recoomend this hotel to any American...the Europeans were even greeted differently than we were for breakfast! Indeed a mistake on my part, have never had any trouble with a hotel in Germany before and this is my second time living here. Let me knwo if you need any clarification or further info.
The breakfast was really good. As I am a vegetarian I enjoyed the wide choice of fresh fruites and vegetables. No private parking. You have to look for a spot around the hotel.
Excellent location, comfortable, clean and friendly. Nothing.
The breakfast was excellent; I had a bag of gummy bears on my pillow. The mattress was comfortable to sleep on. The hotel had mold problems. The bathroom was flooded many times and the mold grew in the wooded parts of the bathroom. The sealant aroud the sink and the bathtub were moldy, too. The room was a lot smaller than the online picture showed. There was an A/C unit in the room but it did not produce cold air :-( On the first floor, there were renovations going on.
Location Street and traffic noise. Could not sleep with auto traffic late pm and early am.
Perfect breakfasts - one of the best that I have seen in Germany, with a good variety and lots of home-made tasty stuff. Good location - very close to the lake, and the parks, and the city center. Free Wi-Fi Price is higher that you would expect for such class of the hotel. Lack of minibar. And no indication that water bottles in the room are not gratis.
The hotel is ideally located on the lake. The building is wonderful and our room was spacious. Breakfast buffet is fantastic !
Beautiful setting and good location. Beds were horrible- uncomfortable. Everytime one of us moved it made so much noise. Pillows were basically flat air. We asked for two more which we got quickly, but still not good. We didn't get much sleep.
it was ideally located we had to walk from the 3rd floor to the fourth floor where our room was located-elevator did not go all the way up
We very much enjoyed the bar that is hidden in the rear of the hotel because it was quiet and had a nice atmosphere.
Very friendly staff. Excellent breakfast. Beautiful view of lake Constance, and a few blocks from the main train station and city center.
For the price of the hotel would have liked to have air conditioning.
I liked the Hotels physical location and the way the history of the old Monastory has been preserved in the entrance cloisters No
The view was spectacular!
Location, helpful staff
the hotel location yes , we have asked for 3 beds rooms and we did not get it , however they wanted to charge us for this and we refused . they give us smoking rooms with very bad view .
The hotel was a good location close to the lake and shopping district. The rooms were very modern and clean.
The hotel was very conveniently located for the station. It was very clean. The room to the street was quite noisy in the morning with street traffic but this was compounded by the fact that there was a construction site opposite. It had an impersonal feel.
Spotlessly clean, good buffet breakfast, close to train station No restaurant
Nice central location,nice light and clean rooms.Nice choices for breakfast. Quite noisy and having no air con it's a decision between opening the window and getting hot!No leaflets or maps on the local area for tourists except for the Sealife Centre!
The staff were very pleasant and helpful. The hotel is in a convenient position for shops, marina and bars/restaurants. Due to lack of air-conditioning we had to open the windows at night, which proved a bit noisy.
Nice modern, refurbished rooms. Good central location. Breakfast is a bit limited
very central location Lift not working well. Reception on 2nd Floor.
central to the walking area of the city the temporary checkin was next to our room and we heard the phone ringing in the middle of the night and people talking late at night. The parking for our motorcycles was several blocks away in a public garage. We were hoping for something closer and more secure.
The hotel location in relation to Konstanz! Fantastic. Breakfast was awesome too. They say that they have free Wifi, but this is not true!!!! Beware!!! They offer the service if you pay a third-party provider through a credit card. This is not free and was very misleading. Parking is also not free. There is parking station around the corner that they point you towards. Getting your things out of the car is a little awkward, as you need to park in the bus bay out the front.
Friendly and helpful attitude of all staff Hotel just a little shabby - some maintenance and renovation rather overdue
this hotel requires an update.
Perfect location, directly on Lake Constance waterfront. Uberlingen is a pleasnat small town with easy access to lots of other interesting places.
It had a great location in the heart of the city and on the lakefront. The amenities were somewhat limited compared to other hotels we have stayed in on the trip. For example, for the price of the room one would have expected at least a bar of soap in the bathroom!
Wonderful location on the lake's edge and the ferry stoppping right at the door.
Nice room with lake view. good rail network. station a few minutes walk. Plenty of resturants within 200 metres
The hotel was just in front of the Bodensee. It was easy to take a walk and see around. The parking places for the guests were very limited.
The hotel is in a delightful situation overlooking Lake Constance. Good walks along the lake and easy access to Constance.
Had room overlooking lake with a nice balcony and wonderful view. Breakfast was spectacular. Parking a bit remote from hotel.
The location is fabulous, the menu extensive, the food of very high quality and the staff very helpful indeed.
Walking distance to Mainau Island, a must-see spot on Lake Konstanz. Also close to drive to Reichenau Island, another fascinating places to see, and to the ferry for Meersberg. Good restaurant. Internet very sporadic. Noise from bathroom fans (other peoples) could be heard in our room.
Breakfast was awesome! but get there early because they sometimes run out of the good stuff. They are building a beer garden. You might want to ask for a room away from the beer garden once they open it.
The hotel is within a 15-minute walk through the country side to the beautiful island of Mainau and has a wonderful view of the lake and mountains. Our nautical-themed room was comfortable and even had a flat-screened TV. The bar and restaurant staffs were very, very friendly. The wireless internet would not work in rooms in the adjoining building. When we went to the desk for assistance, the gentleman blamed our firewall and threw our receipt (with access code) away. After a few deep breaths, we convinced him to retrieve our receipt from the trash and figured out how to gain access in the lobby.
The location was perfect, only a 15 minute walk down to the lake and the Isle of Mainau. You can sit on the patio in front of the hotel and drink wine and look down over the fields to the lake, the view is beautiful. The staff was very nice to us. The restaurant was good for dinner, and they had a great breakfast too. There is a small playground for the children in the back of the hotel; they had rabbits too, and the kids loved it. For going into Konstanz, you can catch the bus for free and be downtown in 10 minutes. I would like to go back down to Mainau, and Konstanz a few times this summer, and I will definitely stay at this hotel when I go.
I liked its proximity to shops and the bahnof. The breakfast was refreshing with lots of fresh fruits and vegetables. The presentation was great. The breakfast room was small but cosy and pretty. The main door is locked after 10 (or 11?) pm. It was difficult to open.
the close proximity to the train station, shopping centre and pier. the bathroom was really small, hotel is really old but breakfast was wonderful.
Central location, nice room furnishings. Only one key that had to be used to unlock the door from the inside, not an electronic key.
Good location. Had to ask every day for towels and toilet paper. They do not take credit cards. Sofa bed in family room was almost unusable.
Very well located, in front of the Konstanz train station and the main touristic points of interest, as well as a good shopping center. Downstairs there is a Mac Donald's, which is useful when traveling with kids. Very complete German breakfast. The hotel has no parking nor an agreement with the closer parking. Check-in closes very early and there is no staff at night. Expensive hotel for the quality.
This hotel is perfect for adventure peripherally,where you can relax and rest.big rooms with lots of comfort.nice dining room.
We enjoyed the location.
Good location, friendly staff
The location was central and it was very easy to get around the town from there. Close to station, harbour and shops. Very noisy and stuffy. The staff were a little abrupt when we were early but friendly later on. Having breakfast provided in Macdonalds was a little strange, I would rather the hotel market themselves as room only and bring down the price.
The central location. The size of the room.
Came down for a break from Zurich. Breakfast rooom/lounge newly renovated. Before you had vouchers to eat at Mcdonalds. Very nice breakfast included in price (not the case in other hotels on same street here). Reception staff were very welcoming. I had a single room, which was fine for one night. Very clean room. It didn't have a view of the lake, which previous rooms have had that I've stayed in here. Good value for money. Excellent location. Staff very friendly. Nothing much to complain about. Ask for a view of the lake. There was also no telephone in my room.
Very good hotel with parking and internet included in the very reasonable price.
Everything was perfect. The room was greater then our expectation and very nice. TV, CD/Radio player, refrigerator with minibar, small kitchen, all ok. Free parking and also free tickets for town transportation. Not to forget the free wifi internet. Breakfast ok, also Nothing was wrong
Convenient to town centre. Breakfast is excellent
The mini-kitchens and access to tea/coffee during day.
I paid a similar price (Euro 90) recently for a single room in London and got a cupboard with a bed. This was a bijou flat that I could have comfortably entertained guests in.
Very clean, nice large room with space for clothes, good location 15 minutes walk into the old town, excellent breakfast. Friendly staff.
The lobby and the breakfast.
Booking - online, quick and easy Location - quiet neighborhood with downtown & harbor still within walking distance, enough parking places at the hotel Room - spacious, clean, modern Breakfast buffet - wide variety of food Staff - friendly, knowledgeable with good advice regarding local sights, transportation schedules, maps None I can think of
I don't know if all of the rooms were like ours, but our room was on the second floor and had a small kitchenette. Very clean and roomy. The drinks and snacks available in the room were very reasonably priced, too, compared to other hotels we've stayed at and the breakfast was delicious! The hotel also had plenty of brochures for sightseeing in the area.
Free public transport. Very good idea. One of the noisiest, cramped and uncomfortable hotels I have stayed at. Barking dogs, wind chimes, noisy guests but worst of all was the traffic going to and from the ferry terminal until after midnight and from 0600. Too hot to close shutters and too much direct sunlight to leave them open - impossible situation. Not the fault of the staff who were very pleasant and helpful. It is just the location that lets the hotel down. A very expensive hotel for the standard of room provided.
The hotel was perfect, quiet place, nice, clean and spacious rooms, very good breakfast and very kind and helpful staff. The hotel also offered us a free bus-ticket valid for the days of the reservation, so we could go to Konstanz city center for free from the hotel. No, everything was perfect.
Nice, quiet, clean hotel, close to the city. Acceptable breakfast. Polite empoyees. I think it was too expensive concerning its location and provisions. Difficult access to the internet. No elevator.
Safe, modern, clean room. Walking distance to ferry. No internet computer in lobby. Far from the downtown area of Konstanz. Can't walk there.
The rooms were clean When booked details of room included bath and balcony. In the event my room was far too small to be a double and thus very hot and stuffy. There was no bath and no balcony.
Location was good for walks and hiking. Location was a little noisy with all the cars going & coming from the ferries In the evenings there was noone at the desk and although we rang the bell, sometimes noone came. One evening the staff member ran out of the hotel the second his shift was over and forgot to place the bell on the desk, so there was no bell to ring.
Great location near the ferry pier in Constance - easy acess free parking - well kept property - well furnished rooms - great breakfast - English speaking staff - there is no elevator to the 2nd floor, but the staff will help with your luggage no complaints!
Good service and staff. The room was very clean and comfort and in very good location.
It was a good location for one stopping to Czech.
This hotel is in a good location, close to the city center (5 minutes walking). Good price-quality relationship.
The rooms were clean, the staff was very friendly and helpful and the the hotel was a short walk from the city center and Lake Constance.
It said it had wifi which was important for ne for work. It did not reach the room and the mgmnt had blocked some email sites.
simple clean room with enough good facilities . reasonable wide choice for breakfast .
Cleaniness of room As the business hotel, the wifi connection is desperately disappointed. During our stay in ibis Konstanz, the wifi was disconnected when we closed the door of the room. When we seeked help from the staff at the reception, the staff's answer was very irresponsible and irritated us. Her answer was like "Because the wifi is free, we are not responsible for the poor internet connection.
Excellent beautiful hotel with beautiful views and worth the money for that. As a business traveler I need internet access, which is free at the hotel. Unfortunately it barely worked most of the time and I had very bad internet access. I told the reception and they said that it was working. They ask me to try connecting (wired) which also did not work. They kept on giving me new ids/passwords which did not help. Unfortunately as a business traveler having internet access is a must and as such will not use the hotel again. Everything else was nice.
beautiful modern hotel with great amenities...professional staff...great restaurant understocked minibar
The room is luxury, clean, and well-equipped. A nice view of the Bodensee from the balcon. The design of the entire hotel is very modern and sofisticated. We spent extremely confortable and gorgeous days at this hotel. We wanted to eat a disch of fish from the Bodensee. The fisch in the menu of this restaurant does not come from this lake.
Once we got to know the staff a bit, they were very helpful. They are all polite and they speak English, for the most part. The bathroom is marvelous, and has a heated wall! The minibar is free, which was a nice surprise. The bike rentals cost $15, but they don't tell you that till you check out of the hotel! Also, the beds are harder than I like.
This is one of the best hotels we have ever stayed in - and we've stayed in a lot. Fantastic location on the Bodensee, first class service and facilities, gorgeous room with a balcony and lake view. We will return.
Nice hotel located right on the Bodensee shore. Very friendly and helpful English speaking staff. Excellent hotel premises and services. Wi-Fi is not free of charge.
I like the location there is no tea, coffee, Water Pot to make
the size of the room and the the fantastic bathroom was very comfortable. breakfast choices were fresh, plenty and truly delicious the water given was aplenty as well. We drink a lot of water and that is important to us. the restaurant manager was very unprofessional and acted quite rude the air conditioning in the room was not quite cool enough and bc of the weather you couldn't open a window either, so it was quite warm in the room not enough staff in the spa to accommodate for visiting guests - in other words no appts available while we stayed there.
The hotel is very well decorated and modern. Breakfast was excellent. THe service was friendly and the location was very quiet. Turndown service was also appriciated. The food was a mixed bag. Some things were excellent, bot some were extremely pretencious. I would appricated it if you had your chef attempt to eat some of his/her own creations, specifically the club sandwich. Thge sandwich was edible but far too large to hold, it was a complete mess. Very pretencious.
Good location, lovely breakfast, hotel has a few bikes for hire at 10 euros a day, very short easy journey into old town, good parking
no parking, no posibiliti to use bar becaause of local guests
das umfassende Frühstücksbuffett (Möglichkeit Saft frisch zu pressen, Eier selbst kochen, Waffeln, Lachs, etc); dass man gefragt wurde ob das Buffett abgeräumt werden darf; stets freundlicher Service; ruhiges Zimmer Frühstücksraum etwas eng, man stand sich im Weg
Breakfast room was very good. Not sure what you do if need help with rooms after 10 pm as no staff around at reception after that time and no sign say which number to ring.
We left to cycle before breakfast on our first day, the hotel offered us a packed lunch and it was ready for 6 A.M. very good.
Great breakfasts Pity there is no lift or fire escape.
very organized, and friendly staff
The famous breakfast No parking lot. Parking at the streets is nearly impossible.
The room was comfortable and good bathroom. The breakfast was also good. The location is ok and a nice 10-15 minute walk to the town centre.The pre booked parking was very good.I left a pullover behind and they are very helpful in sending it to UK We were there the weekend of the Spectacular and the hotel were catering at the event which resulted in them being slightly distracted.The restaurant wasn't open for lunch or dinner while we there. We couldn't even get a drink at the bar.
Although the room was rather small, it contained all the elements needed and It was clean and comfortable. The location was great and the staff was welcoming and helpful.
big and clean rooms, friendly personnel, comfortable car parking the restaurant - food is pretentious to be caribic, but actually it's overpriced and choice is poor.
Close to Konstanz with fair price to family. Nice restaurant and atmosphere. 3 had to sleep in 1 very big bed. Rooms can accommodate up to 4 (if small children).
Large, modern rooms. Reception area, didn't give the impression of guest welcoming
Nice and big room, good breakfast!
Nice restaurant, nice people, nice hotel.
Room, atmosphere, restaurant, beer. Menu a little restrictive and a little expensive.
Aloha :-) Nice & interesting hotel (stayed in the safari room). Hotel staff was very friendly. Close by city Konstanz. We had a dinner in the restaurant and it was delicious. (web:go-viva.eu)
Clean, modern and simple rooms.
We had a very nice big room. All the hotel staff could speak English. Breakfast was good.
Clean and modern hotel. You need a car to reach the city of Konstanz; around the hotel there are no other facilties.
the staff were very friendly, we felt at home.
Comfortable large airy room. Good breakfasts
Beds very comfortable. Staff very helpful, apart from one thing as below. Would have liked to have known at the beginning of stay that we could have borrowed items for the kitchen. We had one saucepan and no kettle, and were only told at the end that we could have had more. Chairs in room at table, felt unstable we sat on.
The location was easy to fine and the size of the room was great for 3 adults. Staff were very accomoodating and we wish we could have stayed longer
The staff was very friendly and helpful, and the breakfast was very good. The room was very spacious - the hotel fit my needs perfectly. No complaints, very good place to stay.
Unusual staying in a listed garrison block. Huge stark white rooms with retro bathroom that provided a decent shower (unlike many other hotels). Staying in a residential area but a short walk across the river to the centre we really felt at home. Excellent breakfast, free parking and exceptional value. Local restaurant recommendations were good too.
The breakfast was excellent. The staff was helpful and professional. Ample parking.
Hotel staff was nice, very helpfull and speaks good english. Rooms are big and there is a lot of parking places for cars on hotel yard. There is no cafee or restaurant, just a restaurant for breakfast.
Very spacious apartment, very well equiped, clean, nice.
The breakfast buffet was great! The staff were exceptionally helpful and friendly. The bed was hard and uncomfortable.
excellent hotel staff
Excellent location on lake, close to castle and restaurants. Hotel room on small size, shower head not fixed properly to wall of shower and had to be hand held.
The central Location, the view over the Lake and the sound of the lapping Water against the pier. The Bed !!!! creaking and uncomfortable at every turn of the Body. Definately not a Comfort Room for sleeping.
Splendid view on the lake. Large rooms, very clean. Great breakfast, again with the view.
Excellent location, with brilliant views of the lake, marvelous food and gourmet breakfasts The absence of a lift, and any lounge area was a slight inconvenience
Spacious room, well equipped bathroom and stocked barfridge, great selection at breakfast, friendly reception.
It is a perfect location on Lake Constance. The staff is very friendly and helpful. The food is excellent. It is a good value amd very comfortable.
Friendly, helpful, English speaking front of house. Very clean and comfortable room with a lovely lake view. Parking is an issue. We were lucky enough to arrive early and able to use one of the very limited courtyard spaces. You have to hand your keys over so that the staff can move cars. Other than that it is the public car park with a walk.
It has kitchen, shall be good for family if they can provide cooking stuff.
Good location. Clean. There's no elevator, so I wouldn't recommend for elderly people.
The staff was kind, location is greate - it's near the town center, railway station, etc.
Nice and clean room in an excellent location when visiting the sites and attractions of the city of Konstanz and the lake.
My husband and I loved the view of Lake Constance and the Swiss Mountains from our bedroom window. The English speaking staff and buffet breakfast were very much appreciated.
eenvoudig goed hotel met goede keuken , helaas is het hotel vanaf 23.00h niet meer bemand
The hotel makes a point of being both in Konstanz and in the country. Having a car helps, but there is a very good bus service. The location beside the lake is very pleasant. The cost is reasonable rather than cheap. The breakfast is acceptable rather than splendid.
The restaurant in the hotel (indepedently managed and owned) was excellent. Rooms were ground floor. Would have preferred rooms on the first floor
It's really close to the lake and Bodensee therme. You get 10% discount at the spa. The room smelt of smoke. No tea/coffee making facilities in the room.
Great location and helpful staff to make our stay enjoyable.
Extremely well located to visit Bodensee therme, small and pleasant hotel Not comfortable bed, small and outdated tv in the room
Very Nice. A nice walk into town center around the lake. If you stay 2 nights you receive a free pass for the bus.
The best experience was breakfast in the restaurant, a fantastic view over the lake in the sunrise. The room was newly renovated and very clean and the beds were veryt comfortable. Very short walking distance to the train station and the boats crossing the lake.
Friendly personnel Television was not functioning initially, but was rapidly repaired after our demand.
Service was good, the decor was not bad (even if the hotel is a bit old)
Very nice service, very friendly. Great location for city trips/ shopping. Bar was nice. But could even be enlarged in size to offer space for more guests.
It was in a great location and was obviously a beautiful building in it's heyday. The view out of the window was impressive too and the room (414) was a good size with plenty of storage space for clothes and a nice big bed. For the money I paid, I was expecting at least a kettle in the room to be able to make a drink. The shower screen and head both needed descaling and the screen leaked. Also, I would say that the decor in the hotel looked quite tired- for example the impressive stairs were marred by the carpet being threadbare on the landings.
The lobby is impressive. The location to the main attractions was ideal. For being across the train station, our hotel room was quiet and we didn't hear much road or train noise. Only steps were available to go out the rear of the hotel towards the parking garage. Hard to manuever if you had rolling luggage. Thought the price for a double room was a little high.
Friendly staff, excellent breakfast Restaurant not in use as far as we could tell. No promotion of the restaurant despite the potential of the beautiful dining room.
Hotel was right across the street from the train station and could not have been more conveniently placed. Room was comfortable and the staff was very polite. Breakfast was a bit overpriced and the wifi was very slow.
central location, free upgrade to a suite, wonderful breakfast and Hulya most welcoming
The hotel in general - well located, good service... No
The hotel is in a very good location, very close to the train station. The hotel room is bright and clean. The mini bar fridge was not working in the room.
Good location. Close to the Bodensee, train station, shopping center and the aquarium. Second child (2-years old) was additionally charged, which was disappointing.
Very close to the town center and attractions in Meersburg, breakfast was very good, staff was very friendly Everything was great, however, this hotel does not accept VAT forms.
Very helpful staff and close proximity to area attractions and waterfront
The owner and staff were extremely friendly and helpful and tried to ensure you had everything you needed - nothing was too much trouble and everything done with a smile and friendly word. The hotel is in an excellent location with a great view over the lake and very close to the lido and town centre (about 5 mins walk). It would have been good to have had tea/coffee making facilities and I can imagine people might expect a bit more for the price, but overall, given the service, size/cleanliness/comfort of the room/bathroom, enormous buffet breakfast (we never needed lunch!) and its location it's reasonable!
I am very like the service of hotel. Everything was very good. Personal of the hotel Eden are very friendly and professional. The room is very comfortable and nice. Location of the hotel is excellent – close to lake, shop and center town.
The hotel staff were very friendly and helpful, giving advice for day trips etc. The breakfast buffet was plenty and the food quality was excellent. The room was very comfortable and clean with private patio. The locations was ideal with Meersburg centre only a short walk away. I would recommend it to everyone.
This was a beautiful place. I forgot to bring a map of how to get to the place- and when i called the manager- he just came to pick us up. The staff were super friendly and the location was beautiful!
Excellent host, great rooms, good convenient location
Quiet and peaceful. Extremely welcoming owners. Conveniently located a short, pleasant walk from the town. Very nice rooms.