Overview

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Grand Hotel Polyana
Top Family Hotel

Achipsinskaya Str.16, 354392 Krasnaya Polyana, Krasnodarskiy, Russia
+7 862 259 5595

£73+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

8.7/10 Excellent
Based on 1,315 reviews

Review highlights

  • 9.1
  • 8.9
  • 5.7
  • 4.5

Good to know

  • Friendly service
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    About

    With a stay at Grand Hotel Polyana in Krasnaya Polyana (Estosadok), you'll be convenient to Gorky Gorod Mall and Estosadok Ski Resort. This 5-star hotel is within close proximity of Sanki Sliding Center and RusSki Gorki Jumping Center. Make yourself at home in one of the 413 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers. Pamper yourself with a visit to the spa, which offers facials. After a day on the slopes, you can relax in one of the 4 indoor swimming pools. Additional features include complimentary wireless Internet access, supervised childcare/activities, and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze. Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 9 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request). 4 indoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center. Guests under 14 years old are not allowed in the health club, fitness facility, or spa tub. The recreational activities listed below are available either on site or nearby, fees may apply.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Ski storage
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,315 reviews
    • 9.1 "Excellent pool."
    • 8.9 "Amenities are good."
    • 7.9 "Good service."
    • 7.6 "Good breakfast."
    • 7.3 "Good cleanliness."
    • 5.7 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
    • 3.9 "Disappointing food."
    • 3.4 "Value below average."
    • 1.7 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 512 reviews
    • 9.3 "Excellent pool."
    • 9.0 "Excellent amenities."
      9.4 "94% found the grounds to be nice."
    • 7.7 "Good breakfast."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 7.1 "Good cleanliness."
      9.5 "95% thought it was clean."
    • 6.0 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.8 "Only 68% said rooms were big enough."
    • 4.7 "Vibe wasn't good."
    • 4.4 "Disappointing food."
    • 3.6 "Value below average."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 736 reviews
    • 8.9 "Pool is good."
    • 8.7 "Amenities are good."
      9.1 "91% found the grounds to be nice."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.8 "Excellent childcare, thought 88%."
      9.2 "92% said the recreation staff was great."
    • 7.6 "Good breakfast."
    • 7.3 "Good cleanliness."
      9.8 "98% thought it was clean."
    • 6.9 "Location is acceptable."
    • 5.5 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.3 "Beds were acceptable for 63%."
      6.7 "Only 67% thought the furniture was functional."
    • 4.3 "Vibe wasn't good."
    • 3.6 "Value below average."
      1.3 "The price was too high for 87%."
    • 3.3 "Disappointing food."
      0.5 "95% did not like what was on the menu."
      4.4 "56% did not enjoy the desserts."
      1.3 "The price was too high for 87%."
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    Overall rating

    9.0 Excellent
    Based on 65 reviews
    • 9.3 "Excellent pool."
    • 9.0 "Excellent amenities."
      9.4 "94% found the grounds to be nice."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.5 "Good cleanliness."
      9.7 "97% thought it was clean."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 7.0 "Good location."
    • 5.8 "Rooms are ok."
    • 4.3 "Disappointing food."
    • 3.1 "Terrible value."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

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