Daily cleaning, installation of cabin HEPA filters on flights to Sochi
The cheapest airline ticket to Sochi from the United Kingdom in the last 72 hours was £252 return on the route from London to Sochi. The most popular route is from London to Sochi and the cheapest ticket found on this route in the last 72 hours was £252 return.
Sochi Airport is 14 miles from the centre of Sochi. View on map.
Sochi is served by Adler/Sochi Airport, also commonly referred to as Adler/Sochi, Sochi Intl, or simply Sochi Airport. The airport code is AER.
Most visitors from United Kingdom need to provide a negative COVID-19 test result and/or quarantine to enter Sochi. Russian citizens and those who have residence permit are allowed to enter the country.
Russian nationals arriving by air are required to register in an electronic form prior to arrival in the country.
Read more about travel restrictions for Sochi
Visitors from United Kingdom will need to quarantine for 14 days upon entering Sochi.
Visitors from United Kingdom must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Sochi.
Masks: Required in public spaces, enclosed environments and public transportation.
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Scores according to KAYAK customer reviews
Pros: "The food was amazing and the crew was great from Chicago to Instanbul."
Cons: "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."
Pros: "Good crew"
Cons: "Vegetarian Food Better Entertainment System On-Time Departure On-Flight Internet"
Pros: "The Flight crew was excellent - Inflight services were really good. However, the ground service and customer service was horrible!"
Cons: "In-ground service is terrible. Turkish Airlines on-ground staff and customer service staff don't know how to handle any problems. They are unconcerned and unhelpful. They just keep shrugging their shoulders."
Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
Pros: "Food was tolerable. Good cabin temperature. Good lumbar support and pillow."
Cons: "Horrible leg space on the first leg of the journey. Air hostess we'e very inattentive. Asked for a blanket 3 times and still didn't get it. Also they had a poor attitude. Power outlets don't work on multiple seats. Oh and again no leg room. Zilch."
Cons: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."
Pros: "Good movies"
Cons: "Lack of drinks offerdd"
Cons: "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"
Pros: "The crew, the food and the entertainment on demand."
Cons: "A frightful flight due to the footstomping, loud, singing, annoying, intimdating andintoxicated English football fan onboard; who were heading from Istanbul to Ukraine for football finals between Liverpool and Madrid I believe. Their behavior made the trip the worst I have ever experienced. As I was seated in the business class section, I can only comment about what I saw and heard there. In that cabin, the cabin crew served alcohol to people that were clearly drunk, yet continued to provide more alcohol. The finale was when the rear section of the plane broke out in vulgar and loud football songs; being picked up by the drunken holigans in the business class section. At this point I was fearful for my physical safety knowing the history of footballers fueled by alcohol. In addition, had there been an onboard emergency, a planeful of drunk passengers would have added to the potential for disaster."
Cons: "Check in process with unfriendly and unprofessional staff"
Cons: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."
Pros: "The flight was for the most part quite comfortable"
Cons: "The person sitting behind me (she could not get comfortable and kept jarring my seat) and the baby crying two rows ahead of \me"
Cons: "Took them too long to pick up the trash ..."
Pros: "Overall experience"
Pros: "Never fly again"
Pros: "we made it safe everyone was nice things went smoothly"
Cons: "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler... you make it seem like you care for me, but then I'm just a piece on a conveyor belt"
Cons: "Many liked the food. It just wasn't to my taste!"
Pros: "Excellent respect of timing : check in , take off and landing and delivery of luggage. Crew professional and quicly available Connecting flight was possible thanks to respect of time. I have tried number of companies I can tell Turkish airline is committed to time and staff are well organised and professional."
Cons: "Seats were uncomfortable in this kind of plane. As we were doing a connecting flight we were also tired."
Cons: "Comfort, service, food"
Pros: "Excellent food Friendly staff who are willing to help"
Pros: "Turkish airlines has great service and crew in plane."
Cons: "Hi, The flight was great. However my layover at airport lounge was long. I didn't like their (Turkish Business lounge)policy for not letting me have the room to sleep as the layover was more than 7hrs. I was told to ask for a hotel at reception. When i did, they said that they dont have any hotel inside and cant take me to ourside hotel too. The staff at reception of lounge was not courteous either. I only needed the room to sleep for 3 or 4 hrs. Anyway, the flight itself was great, no complaints"
Cons: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."
Pros: "Crew,boarding,comfort,entertainment and food."
Cons: "The broke my baggage. I have been flying a lot lately and never had any issues until I flew with Turkish Airlines. They are incredibly unorganized, late, gave headphones just so I could watch a map since nothing else was being played for some reason, etc. I won't be flying them again."
Cons: "We were sent into the boarding tunnel before the plane was ready and ended up waiting 5-10 minutes in really hot weather."
Pros: "Number of times served and staff was excellent."
Cons: "Had one entree option. Take it or leave it is the only choice."
Pros: "Was surprised to get a full meal on such a short flight. Very good food."
Cons: "Pretty average flying experience. The plane looked older, but that's nothing unusual"
Cons: "EVerything about this airline."
Pros: "The flight staff was very friendly, even to difficult passengers."
Pros: "This was my first flight with Turskis Airlines and my best experience with flying to Europe. The food was excellent; we had two hot delicious meals (best airplane food I ever had). The crew was the best - professional yet friendly. TA airfares are cheaper than other airlines so I could spend one day in Istanbul. That alone is worth it!"
Pros: "Avoiding my to go Israel Delta monopoly is fading"
Pros: "the crew was very nice and helping... everything went like clock :) was excellent... i got to early to the airport but overall it was great flight and i enjoy it the crew was very nice.... also to see the plain chef in the boarding is genius"
Cons: "nothing all was good"
Cons: "They changed flights after booked. Went from a 1 hour lay over to 18 hour lay over in Istanbul. We cancelled and booked different flight at much higher rate. Got all tangled up in hotel changes, really created a mess. Likely not use that airline in future."
Pros: "The crew, as usual on Turkish airlines, was wonderful. Excellent service and patience.Warmly recommend Turkish Airlines."
Cons: "Everything was fine."
Pros: "Crew, plane, entertainment."
Cons: "That it took 4 day's to get my luggage. I deserve to be compensated."
Pros: "Boarding was smooth enough and the flight seemed fast considering."
Cons: "My seat tv and headphones did not work, and I had to ask several times for assistance. They ran out of the food I could eat, and there was a child kicking the seat behind me 70% of the 11 hour flight. My seat was broken and would not stay reclined. The flight attendants were not attentive. I pressed the button a few times (to get assistance with the broken items, and no one came. The 11hour flight was more like being in a shopping mall for 11 hours, people getting up and walking everywhere, talking in the aisles-I understand the children crying-but kicking other peopmes seats is unacceptable and the flight staff should address that if their training allows."
Pros: "It was a quick 2-hour flight with a delicious meal."
Cons: "I sat in the only seat that didn't have a working personal entertainment system."
Pros: "Even on short flights they still provided lunch and beverages, which unfortunately you don't get on such short flights (less than 60 min) with most companies. Still they maintain their service impeccable."
Cons: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"
Pros: "Great value for the money. Excellent customer service."
Pros: "Very Modern plane, good seats an entertainment system, reactive crew."
Cons: "No problems"
Pros: "Comfort was excellent and the crew very nice!"
Cons: "My baggage was damaged."
Pros: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Cons: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."
Pros: "The seat was comfort"
Pros: "Courteous staff, good food, good entertainment options for the kids, clean bathrooms."
Cons: "Headphones are horrible (bring your own noise cancelling ones). There was a large family of over 30 people who made the flight into a circus. They were loud, rowdy, sick (everyone - from infants to the elderly in the group were hacking and coughing), spilled their drinks, were rude to the staff and kept congregating in the middle of the aisles. There has to be a law against such behavior."
Pros: "I liked evereting!"
Pros: "The price of my ticket to Israel from San Francisco was a steal. The crew, the service, the cleanliness are beyond anything I could have wished for."
Cons: "The food was not good, which surprised me because on my last flight with T.A., the food was absolutely delicious, the best plane food I had ever had. The T.V. In two different seats were not working. But the crew obliged until I found one that worked."
Pros: "Friendly crew and clean aircraft."
Cons: "I was traveling with two family members with wheelchairs and gate transfer at IST was a nightmare. It was very slow, but finally we were at the right gate. Handicapped access must be improved at the IST airport."
Pros: "So rude crew"
Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Cons: "Everything was OK"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Fantastic gate agents!"
Cons: "The food was terrible."
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Cons: "Flight got delayed 30 minutes"
Pros: "Very professional"
Cons: "Lost luggage"
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Cons: "Head support for 6 feet plus people on seats would be good"
Cons: "Late departure. Rush to connect."
Pros: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Cons: "Flight cancelled"
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Cons: "My suitcase didn't come with the airline."
Pros: "Boarding agent extra effort to improve my seating!"
Cons: "Food amount less than expected."
Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Pros: "Very pleasant, professional crew"
Cons: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."
Pros: "I slept pretty much the whole time"
Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."
Pros: "Wifi on Board"
Pros: "Sound was broken on my TV set!"
Cons: "Called stewardess twice to assist. No response!"
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Pros: "Arrived Early!"
Cons: "Left Late :-)"
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"
Cons: "Bag was lost"
Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"
Pros: "Great crew service. Among the best ever."
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "Same as above"
Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"
Pros: "In general, it was ok"
Cons: "Yet again it was flight delay from KLM side."
Pros: "The service of the crew onboard"
Cons: "Entertainment not to many recent movies and the boarding process was a little bit confusing."
Cons: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."
Pros: "Great service and clean."
Pros: "Everything's just fine"
Pros: "Timely, clean, friendly efficient crew, food"
Cons: "Less pressure during boarding"
Pros: "Evry thing but the dilay"
Cons: "If we arrive on time"
Pros: "No comments"
Cons: "No comments"
Pros: "Great gifts for children! However, there was no food for kids - apparently, I was supposed to request it in advance. This is something new, and I wish we were notified as soon as we purchased the ticket. We flew to Moscow in Sept. 2018 as well, and child's meal was provided without special requests."
Cons: "When I bought the ticket, it looked like 2 seats near the window or wall, but in reality there were 3 seats in the middle. The flight was comfortable but not what I expected. If I knew those were 3-people seats, I would've picked something closer to the front of the plane."
Pros: "Very friendly staff, good meals, and movie selections."
Cons: "There were no air vents available to control air flow. It was a bit warm at times."
Pros: "I didn't like anything flying with aeroflot plus I didn't received my surfboard case with all my clothes in , I came to a vacation with no bikinis no surfboard no clothes no underwear. Will never fly with you again"
Pros: "Smooth boarding, excellent crew."
Cons: "Quality of the food could be better for a business ticket. Bread like a stone and not warmed."
Pros: "Great airline and service"
Cons: "Slight delay in departure"
Pros: "The service is awesome"
Cons: "It take some time to board as there is a need for a better birding procedure"
Cons: "Food was horrible, boarding was in between 2 gates, easy to be missed"
Pros: "-quick and easy"
Cons: "I booked my tirkcet online - and when I happily got to the airport and tried to check in - AEROFLOT personnel saw my reservation but actually ticket wasn't issued - so I was standing there with all my luggage and no ticket. already spent money on taxi cabs etc all I could do was to buy ANOTHER over expensive ticket - with loads of stress. when I landed in russia I received a cancellation notice from Flight Network. this is unacceptable and I am very disappointed that I have to spend so much extra money in the end and wasted so much of my nerves and time!"
Pros: "Good crew, good food."
Cons: "Bad airplane SSJ-100 (new, but noisy). Boarding was terrible!!! They started boarding 15 minutes early and we were waiting in bus 20 minutes to go to airplane and were going to airplane 15 minutes yet!"
Pros: "The food was very good, very filling. They offered frequent drink service."
Cons: "Aeroflot is NEVER on time."
Pros: "Plenty of helpful staff onboard"
Cons: "The staff is rude and the food is not fresh"
Pros: "Newer plane than others"
Cons: "My bag lost again"
Pros: "There was a change in the schedule and I received an update. The airline Aeroflot did a good job"
Pros: "The flight attendants were all very friendly and professional. The plane was clean and very modern."
Cons: "lots of people"
Pros: "The crew were nice and welcoming. Had a lot of movies to watch"
Cons: "Nothing special, usual flight issues."
Cons: "Got food poisoning during the flight."
Pros: "the service, the personnel, were good."
Cons: "There was no entertainment on the plane. the food wasn't good."
Pros: "There was two hours delay on my flight."
Pros: "Good crew (as usual for Aeroflot). Not old airplane (10,5 yo). And that's all"
Cons: "Airplane was not renovated with not good salon. Poor meal: 2 cakes and mineral water or tea/coffee."
Cons: "our baggge lost"
Pros: "Entertainment was available,however, I did not partake in any of it because I had provided entertainment of my own."
Cons: "Seats were very uncomfortable. Food was not for my liking. No online availability to check in."
Pros: "The plane was comfortable with devices to watch movies and play games. The staff is well trained and polite. The flight was pretty smooth. Everything was on time."
Cons: "The portions of food that Aeroflot provided were small."
Cons: "There were a group of people next to me talking and laughing loudly through out the whole night. I asked one of the stewardesses if she could speak to them but should wait 20 minutes so that its not obvious that it was me who was complaining. She repeated what I said and assured me she will take care of it. Instead she came over to them 2 minutes later and then turned to me and said everything will be ok. Of course they continued being rowdy the whole night. The flight was ruined as I could get no sleep. Will think twice before going with Aeroflot again"
Pros: "The work of the crew and stewards"
Pros: "Food was fresh Crew very frendly"
Cons: "Boarding, very much time in cold tube No entertainment in general"
Cons: "food was not good"
Pros: "New plane, crew was not bad"
Cons: "Still no luggage! It will only arrive later on today or tomorrow :("
Pros: "Food, service, leg space"
Cons: "No entertainment apart from magazines"
Pros: "some of the food"
Cons: "Worst flying experience. Very over obese guy and his wife (at least 6'3" and 400 ibs) were seated next to me. I never had that ever happen to me and during the flight from LA to Moscow, the guy's body for 12 hrs was all over me and sweaty. Most disgusting. It was an invasion of my private space and taking the right to my seat because his body was on my seat. No human being should suffer through that experience I ordered special meal and it was all plain and vegitarian even though I am not vegiterian"
Pros: "The crew was wonderful . I really enjoyed their professionalism and courtesy. Entertainments was very good, the aircraft were well kept up and clean. Overall, a very positive experience and I would fly them again."
Cons: "My only complaint was their "cattle-call" boarding procedure. No boarding by zones or rows made boarding a free for all. Not professional at all"
Cons: "Drunk Russian passengers and a lot of turbulences :/"
Pros: "Great service and food, comfy seats."
Cons: "No entertainment system at all, which made for a very boring 3.5 hr flight."
Pros: "I was pleasantly surprised at how new the airplanes flown were and the attention to safety. I had had an impression of Aeroflot as flying older and less comfortable airplanes."
Pros: "The food and the staff were great. The movie and TV show selection was excellent."
Cons: "The seats were too small and too close to each other. I couldn't even use the recliner because It was too tight. The announcements (all 17 of them) kept on interrupting my shows - very annoying. And they're in both Russian and English. Why can't you just do it in a notification style manner vs pausing everything on the screen. I don't care about skymall and I do see there is a turbulence - no need to shut down my screen to announce that."
Cons: "No entertainment. VERY ROUGH turbulence, for well over an hour made for a VERY stressful flight."
Cons: "The gate was changed multiple times. Very inconvienient!"
Cons: "Attidude of attendance. Broken facility. Not understandable announcement."
Pros: "My first time flying with S7 — very pleasantly surprised with the overall experience. I will definitely use S7 for domestic travel in Russia in the future."
Cons: "Seats a little cramped, but par for the course."
Cons: "Delayed by 30 minutes on 1h flight is just way too much"
Cons: "Small plane but got us to where we wanted to go"
Cons: "Baggage check in was delayed 3 hours stupid and unacceptable"
Pros: "Everything was awesome. Thanks a lot nothing"
Pros: "Flight registration was smoothness."
Cons: "No charges in plane. No entertainment. Flight attendants ignored our request for a glass of water."
Pros: "Súper comfortable"
Cons: "Very efficient. They feed you even on a flight that’s less than 3 hours"
Cons: "Better care about passenger's fragile baggage"
Cons: "Airline charged for baggage even though I already paid for baggage to be included when making a booking on Kayak."
Cons: "I couldn't change seats on line I did prepay the baggage, printed the receipt, when I started checking in, they won,t honor their own reciept, they could not find my prepayment, the call center was no helpful, I had to pay again. The checking in agent placed myself and my wife far from each other, and the plane was half-empty"
Pros: "Giving aisle seats to the tall people makes sense. Thank you."
Cons: "Cabin crew rude and unprofessional, they charged me for my baggage , the one I already paid for... total waste of time talking to anyone to get help from anybody from staff , and I believe most of the good reviews it’s a lie we all know how it can be done"
Pros: "Food The flight took less time than promised."
Cons: "Boarding was a bit delayed, but otherwise it was ok. I wish there was more legroom, it was not that bad though."
Cons: "Couldn’t even board the flight. Was given 0 notification that I would require a transit visa through Russia."
Cons: "Luggage is to pricey ."
Cons: "I missed the flight and no flight and no flight for 3 days . I need to cancel thdvtighg on Aug. 6 fromStratopol to Moscow"
Pros: "Good new and clean airplane. Good meal"
Cons: "Boarding was poor"
Cons: "They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan"
Pros: "Good and organized airline"
Cons: "I had paid for 4 pieces of luggage when I bought the tickets online, but the airline did not have a record of this, because Kiwi.com failed to send them the money. So I had to pay for my luggage twice! Crazy and ridiculous customer service... last time I will use both S7 and Kiwi..."
Cons: "S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them."
Pros: "The attendants were Very Gracious"
Pros: "Everything was smooth and on time"
Cons: "Price was too high but I waited til the last minute"
Pros: "On time arrival in Moscow"
Cons: "Didn’t like boarding up a ramp in the mid day heat"
Cons: "Limited crew who sling another language"
Pros: "Plane was new, crew pleasant and flight easy"
Pros: "Everything was fast."
Cons: "The plane was a bit cramped."
Pros: "Good service, organized, really good food, comfortable seats."
Cons: "Bad baggage policy. No entertainment."
Cons: "S7 didn't send any conformation or information about my flight. I missed one of them in order of that."
Cons: "Our son missed the outbound flight from Berlin, Germany, to St. Petersburg, Russia. The airline does not have any representation in Germany except in Frankfurt. He could not get hold of them by phone from Berlin, so we had to call from the United States. It turned out that we could not call S7 directly at all - instead we had to call Vyama. They told us that by missing the outbound flight, he also missed the inbound flight. Therefore, we had to buy a new ticket and pay whole price again for the flight two days later. This is not the practice that is used by other companies - which offer at least some credit."
Cons: "Задержали рейс более чем на 2 часа. Посадка была плохая."
Cons: "I didn't like that the air company charged me additional $70 for bagadge."
Cons: "Company change me for1bag drop off on way back from Voronezh to Mockow 35.7$ USA. Ticket was purchasing with 1bag including. I would like to have my money back"
Pros: "Attendants where helpful and attentive. The Pravin was clean and it was a smooth flight."
Cons: "Nothing to dislike for a 2 hour flight."
Pros: "Food Cabin crew's attention to children (even though it wasnot the case in a whole, see below) Impressing crew size - all very tall :))"
Cons: "Definitely missed some friendliness from the cabin crew, even though they were professional, just some kind words would not hurt"
Cons: "Pay a lot for check in luggage. No onboard entertainment"
Pros: "good crew, food was ok"
Cons: "no customer service, horrible rules, not organized at the gate and at check in. Will never fly s7 again."
Pros: "The crew was very friendly and attentive. They made me feel welcome."
Cons: "They waited on the other 3 people before me in Business class so the beef option was not available when it was my turn to be asked. I chose the fish and it was very very dry. The potatoes were dry too. The cake tasted old. I was disappointed with the food on this flight."
Pros: "Clean and efficient service. Smooth comfortable flight."
Cons: "Only being allowed one carry on item. My new luggage was stained by something."
Pros: "Budget airline, decent experience"
Cons: "Fare did not include a single piece of baggage on international flight! Misleading pricing"
Pros: "For such a short flight ... They give you food (simple bread sandwiches) and the crew is friendly. Seating is fine if you're not too large, and if there's room on board, you can reseat yourselves if you do get separated from your fiance (separate bookings) From the boarding agents to the gate attendants, friendly folks. Passengers aren't rush (and friendly as well). No complaints, good flight, on time and no issues!"
Cons: "Boarding can be a bit chaotic."
Pros: "thank you"
Pros: "Our bags were lost in the system but an airline representative took the initiative to find them and make sure they arrived on time with us at our final destination."
Pros: "Over an hour late for departure, but besides that and the screaming baby, the flight was OK."
Pros: "Best food ever."
Pros: "They offered drinks for free."
Cons: "Could not check bag to final destination. Weird airport setup for tranferring flights, I had to check out of airport completely, and walk to other side of terminal from outside, and check back in. Said it would be 35 minute flight, but there was some mix up with time zone, and it was actually 1 hr 35 minutes."
Airlines flying to Sochi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Sochi
Masks required on board, masks provided on flights to Sochi
Social distancing seating
Middle seats unavailable to book on flights to Sochi
Testing for antibodies, testing for symptoms for flights to Sochi
Waiving of change fees. Search flexible flights to Sochi