The Ritz-Carlton Kuala Lumpur

168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 428 000

Cheapest
rate per night

8.7

Excellent
based on 1,028 reviews
The Ritz-Carlton Kuala Lumpur - Kuala Lumpur, Malaysia
Tue 9/3
-
Wed 10/3
Compare vs KAYAK |

Provider Nightly total
KAYAK £81
eDreams £81
Booking.com £82
KAYAK
eDreams
Booking.com

Good to know

Value for money

8.3

Distance to city centre

2.0 mi

Location rating

9.0

Nearest airport

Kuala Lumpur Intl

Distance to airport

28.2 mi

Rooms

Tue 9/3
Wed 10/3

Deluxe rooms

£81+

Bed type
Provider
Total stay + taxes & fees
King bed
£81
Unknown
£82
King bed
£85
Unknown
£101
Unknown
£103
Unknown
£106
King bed
£109
King bed
£114

Reviews

Pros

Cons

Traveller rating

313
105
33
10
4

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jun 2017
    10.0

    Extraordinary Customer Service

    OMG this hotel was absolutely amazing! The staff were incredible (front desk, butlers, bellhops, pool, everyone). They allowed us to check in hours ahead of time, as we arrived on a red-eye flight. Since the room wasn't quite ready, they showed us to breakfast and then the pool. The spa facility had EVERYTHING we could have needed to shower after a swim and get ready for the day. The spa lady even lent us her personal iPhone charging cord when she realized mine wasn't working properly. Then the front desk guy came to the pool to give us the room key personally. They REALLY have unparalleled customer service here, I've never experienced anything like it (and I've traveled to over 30 countries). The room was very luxurious and that BATHROOM.... It couldn't have been any better. That's my new dream bathroom! I would LOVE to stay here again and you should totally stay here if you are headed to Kuala Lumpur!

    Everything was wonderful...

  • Poor
    Apr 2015
    2.0

    The hotel under renew

    The hotel under renewed so it's so noisy. I didn't advice anyone to stay in it

  • Mediocre
    Nov 2010
    3.3

    nothing

    I did not like the housekeeping work they where terrible, I was discus by the dirty towels they put for us in the bathroom and I wondered if they couldn't see the stains on them, the front disk also where not friendly at all.

  • Good
    Nov 2010
    8.0

    Fantastic Hotel with a degree of pannache and style.

  • Good
    Nov 2010
    7.7

    The location is good, having direct connection to the shopping mall. Service is excellent. Staff members are very helpful and professional

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About

Overview

The Ritz-Carlton Kuala Lumpur is set in Kuala Lumpur and is within a 10-minute walk of Bukit Bintang Monorail Station. It provides a spa, as well as a Jacuzzi, a sauna and an outdoor pool.

This award-winning hotel offers an in-house gym, a beauty centre and 24-hour room service. Those staying at the property have access to express check-in/check-out, 24-hour reception and a meeting room.

The hotel's rooms are chic and feature a kitchenette and a private bathroom. All have their very own sitting area and a range of entertainment options, including a flat-screen TV, movies-on-demand and an iPod docking station.

The Ritz-Carlton Kuala Lumpur's restaurant provides the added convenience of on-site dining, with a variety of Chinese, Japanese and international dishes on offer. Each evening, guests are invited to enjoy a drink in the comfortable lounge bar. A variety of cafés and restaurants are also found in the surrounding area.

The Ritz-Carlton Kuala Lumpur has easy access to KLCC Park. Pavilion Kuala Lumpur and Imbi Monorail Station can easily be reached on foot.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.7 Excellent

based on 1,028 reviews

8.9

Cleanliness

9.0

Comfort

8.7

Facilities

9.5

Food

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Wine glasses
Electric kettle
Business centre
Car hire
Wake-up service
Entire unit wheelchair accessible
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Feather pillow
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Packed lunches
Free toiletries
Shoeshine
Room service
Smoke alarms
Physical distancing in dining areas
Game room
Physical distancing rules
Health club
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Outdoor pool
Key card access
CCTV in common areas
CCTV outside property
No smoking
Kitchenware
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check-out
Hairdryer
Fitness centre
Use of cleaning chemicals that are effective against coronavirus
Cable or satellite TV
24-hour security
Kids' club
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Babysitting/child care services (surcharge)
Trouser press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Bathrobe
Private bathroom
Garden
Private check-in/check-out
Kitchen
24-hour front desk
Designated smoking area
Kitchenette
Storage available
Private parking
Spa and wellness centre
Wedding services
Free Wi-Fi
Terrace/Patio
Disabled access
Beach towels
Linens
Towels
Safety deposit box
Seating area
Lift
Massage
Shampoo
Shower
Shower cap
Accessible by lift
Adapter
Slippers
Socket near the bed
Additional toilet
Sofa
Sofa bed
Soundproof rooms
Bathtub
Soundproofing
Stovetop
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Safe
Sauna
Toothbrush
City view
Dustbins
Coffee machine
TV
Upper floors accessible by lift
Conditioner
Valet parking
Desk
Dining area
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet

FAQs when booking at The Ritz-Carlton Kuala Lumpur

Does The Ritz-Carlton Kuala Lumpur have special cancellation policies due to coronavirus (COVID-19)?

Where is The Ritz-Carlton Kuala Lumpur located?

When is check-in time and check-out time at The Ritz-Carlton Kuala Lumpur?

Does The Ritz-Carlton Kuala Lumpur offer free Wi-Fi?

Does The Ritz-Carlton Kuala Lumpur offer free parking?

Does The Ritz-Carlton Kuala Lumpur offer free airport shuttle service?

How far is The Ritz-Carlton Kuala Lumpur from the airport?

Can you bring pets to The Ritz-Carlton Kuala Lumpur?

Does The Ritz-Carlton Kuala Lumpur have a pool?

Photos

The Ritz-Carlton Kuala Lumpur - Kuala Lumpur - Front desk
All photos (23)
The Ritz-Carlton Kuala Lumpur - Kuala Lumpur - Building
Building (1)
The Ritz-Carlton Kuala Lumpur - Kuala Lumpur - Bedroom
Bedroom (5)
The Ritz-Carlton Kuala Lumpur - Kuala Lumpur - Pool
Pool (1)
The Ritz-Carlton Kuala Lumpur - Kuala Lumpur - Lobby
Lobby (2)

Property safety measures

The Ritz-Carlton Kuala Lumpur has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • Jalan Alor 0.5 mi
  • Berjaya Times Square 0.5 mi
  • Aquaria KLCC 0.5 mi
  • Petronas Towers 0.8 mi
  • Kuala Lumpur Tower 0.9 mi
  • Petaling Street 1.2 mi

Kuala Lumpur travel guide

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