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flight cancelled had to stay overnight, missed connecting flights

Pros: This is the WORST travel experience I have ever experience in my worldwide travels!! It cost us an extra 6000.00 USD in rebooking business class flights back to LAX after LC Peru canceled our flight from Custco to Lima which caused us to miss our flights to LA. They canceled many flights and left hundreds of stranded tourists at the airport.

Cons: I didn't like anything about this airline or their staff. Worst experience I have ever had travelling anywhere!!! The staff gave 3 different excuses why the we were not on the flight from Cuzco to Lima we booked. They oversold the flight and were letting locals on and did not care if we missed our connecting flights from Lima to LAX the following day. They left hundreds of angry passengers stranded at the Cuzco airport. I don't know how they are even in business treating customers like they do. Do not make the same mistake we did! There are better flight choices out there. It cost us over 6000.00 USD to rebook the connecting flight we missed from Lima to LAX BECAUSE OF THEIR INCOMPETENCE.

Terrible Experience with LC Peru

Pros: Nothing.

Cons: The airline continuously bumped people from their flights and provided absolutely no solution to their passengers. It was not until the airport manager got involved that the airline attempted to provide solutions, which were still inadequate with over a 5-day delay. This is absolutely unacceptable and I will never be flying this airline again.

Cons: Going to kick me off flight because I checked in 1hr 45 minutes before flight and apparently that's too close to take off. At a single runway airport...

A joke of an airline

Pros: The flight was fine

Cons: One of the worst experiences I've ever had. They refuse to let you on the plane if you arrive any less than an hour before flight time (yes that means if you've been waiting on line for 30 minutes and you're there 59 minutes before your flight they won't let you on.) I don't blame the people working there, they said the system physically did not let them check people in. Really really awful. Avoid at all costs

WORST DAY OF OUR LIFE

Pros: Nothing!!!

Cons: Was one hour late before they told us flight was cancelled. They moved us out of the airport to go back to counter to give us info. No info was give for hours. People had to book flights with other airlines. Missed connections. Left their luggage behind. Etc. Still no info was provided for hours. Then they said the flight would be now at 12:50 (5hrs late!) and we had to go back though Security. Then they would not let us in because our boarding passes were "old". Finally we make it in, and flight was delayed several times before we departed at 2:50 (7hrs late!!). No apologies at any time. Flight attendant took a video of use with no authorozarion to show we were fine!? Is that even legal?? She took video of kids with no authorization of their parents!!! WORST EXPERIENCE EVER!!

Pros: Absolutely nothing

Cons: Customer service in Cusco was obscene . There was a group of us waiting in line to check in for our flight 1 HR 45 min prior and they denied us boarding because we weren't there TWO HOURS ahead of time for domestic flight. They were rude, told us it was our fault . I ended up paying 240 US dollars to get out of Cusco to make my Lima flight on LATAM . This airline should be shut down. I work for an airline in the states and this was the most corrupt business I've ever dealt with. They denied refund and refused to put us on standby. I tried to check in online with the ONLY booking number I received from kayak and it didn't work. I never received any email or notification from LCPeru for my travel and was unaware of this ridiculous 2 hr check in rule . NEVER AGAIN.