Pros (+) Good food, helpful staff, clean rooms
4 stars
Disney's Port Orleans Resort - Riverside
1251 Riverside Drive, Lake Buena Vista, FL 32830, United States
Lake Buena Vista, FL
See location+1 407 934 6000Photos of Disney's Port Orleans Resort - Riverside
Overview
This resort is located in Lake Buena Vista, and features an express check-in and check-out feature, water slides and an outdoor pool. It offers 3-star accommodation with air-conditioned rooms.
Disney's Port Orleans Resort - Riverside provides an all-hours reception, as well as an airport shuttle and a kids pool. For added convenience, it features a currency exchange, bicycle rental and babysitting/child services. The resort also provides a limousine service, porters and laundry facilities.
Rooms feature tea and coffee making facilities, heating and a refrigerator. All offer a telephone, a radio and ironing facilities.
Disney's Port Orleans Resort - Riverside offers an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. Meals can also be enjoyed on the restaurant's open terrace.
Disney's Port Orleans Resort - Riverside provides an ideal place to discover nearby SeaWorld Orlando and Walt Disney World. Magic Kingdom Park is an easy drive away.
Latest deals for Disney's Port Orleans Resort - Riverside
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Disney's Port Orleans Resort - Riverside
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Cable or satellite TV
- Airport shuttle
Services and conveniences
- ATM on-site
- Car hire
- Express check-out
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Mini-market on site
- Room service
- 24-hour front desk
Pool and spa
- Spa and wellness centre
- Pool bar
- Spa
- Hot tub
- Outdoor pool
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Bicycle hire
- Fishing
- Canoeing
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Parking and transportation
- Parking
- Airport shuttle
Family friendly
- Babysitting or child care
- Playground
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Disney's Port Orleans Resort - Riverside
8.7
Very good
316 verified ratings
Wonderful
225
Very good
37
Good
11
Okay
12
Fair
15
Mediocre
7
Poor
9
Summary of reviews
Guests say
Guests generally loved the location and the pool, appreciating the beautiful grounds and theme of the hotel. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, noting issues like dirty bathrooms and unhelpful staff. The food options were also criticized, with guests feeling that the dining experience did not meet their expectations. Overall, while the hotel has its charms, improvements in service and cleanliness are needed.AI-generated from customer reviews
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8.7 out of 10
164 reviews
9.2 out of 10
33 reviews
9.7 out of 10
1 review
8.2 out of 10
9 reviews
All reviews
Pros (+) Riverside was away from the main resort so quiet on the night which was great for the kids. There are a few pools that were fairly empty so kids had a great time cooling off with the other kids that were there.
Cons (-) Nothing, it was great there!
Pros (+) I loved the grounds and location. The rooms were comfortable and quiet.
Cons (-) I did not like the approach of the Disney team when they found out the room was booked through other than Disney, they penalize you and are actually a bit rude in their approach. For example, it is said you can participate in a Disney Dining Plan option when you stay at a Disney resort hotel. However, they do not allow that if you stay at a Disney resort hotel booked through a non-Disney site. Of ...
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Pros (+) Beautiful hotel grounds, nice room, double sink at bathroom, quiet room, was pretty close to the parks, nice pools, good variety of choices at the food court dining hall, and a nice large gift shop with convenience store goods, too. Bus stop area at the hotel had accurate time arrivals posted on the monitor. Bus and luggage services provided by Disney Magical Express from the airport and back to t...
Cons (-) Bus service leaving the theme parks to get to another park or back to the hotel were always long waits and buses were very crowded. Boat ride service from hotel to Disney Springs was a long wait. Need more personnel for the slow purse and bag searches at each park entrance and for food purchases.
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Pros (+) We enjoyed our stay. There were few times where Brazilian guests were up late in the pool chanting and having parties which is difficult if you are trying to sleep. Some of the staff especially in the food court did not want to be there and showed it at times with their attitudes. Housekeeping never made sure we had a room occupied sign so there was a concern our sleep would be disrupted at any ti...
Cons (-) The room was clean. Check-in was easy thanks to the app. The theme of the resort was relaxing during the day. Plenty of pillows. The beds seemed a little too soft but depending on the person could be great. It was nice having a fridge in the room but it was turned too low when we arrived. No microwave so there was no way of hearing up whatever leftover was in the fridge.
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Pros (+) Without a doubt the best attribute of this hotel is quiet! We love how spread out and green the grounds are. Staff was great. Disney perks.
Cons (-) Pricey.
Pros (+) On Disney property
Cons (-) Room not clean. Insect issue. Had to move rooms.
Pros (+) The room was very nice, very clean. The Disney feel is amazing. It is very nice getting to and from the airport. The hotel provides a bus called the Disney Express.
Cons (-) The bed is lumpy and feels old. You could roll over and keep rolling over because you rolled down the dip in the mattress. The bus system with this hotel is very poor. Our first day, we went to Hollywood Studios, it took 30 mins to get picked up by the bus to go back to the hotel at the end of the day. We saw perhaps every other hotel have 2 or 3 buses go by. The day after, it took almost an hour ...
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Pros (+) Bus service
Cons (-) I was very disappointed with the riverside. I expected Disney service and Disney clean. Not here
Location
1251 Riverside Drive, Lake Buena Vista, FL 32830
What's nearby
- Tranquilo Golf Club1.2 mi
- DisneyQuest-Indoor Interactive Theme Park1.4 mi
- Castaway Creek1.5 mi
- Disney Springs1.5 mi
- Fork and Screen Dine-In Theatre1.5 mi
- Grand Cypress Golf Club1.5 mi
- B Resort and Spa1.9 mi
- Pirate's Cove Adventure Golf2.2 mi
- Hawks Landing Golf Club2.5 mi
- Basilica of the National Shrine of Mary, Queen of the Universe2.5 mi
- Little Lake Bryan2.5 mi
- Lake Bryan2.8 mi
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Disney's Port Orleans Resort - Riverside
Low season | August |
|---|---|
High season | March |
Average price (weeknight) | £245 |
Average price (weekend night) | £270 |
When to book a room at Disney's Port Orleans Resort - Riverside
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
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See most recommended stays in Lake Buena VistaGood to know
Value for money | 8.2 |
|---|---|
Distance to city centre | 1.2 mi |
Nearest airport | Orlando |
Distance to airport | 14.3 mi |