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Best Western London Queens Crystal Palace Hotel
3 stars

Best Western London Queens Crystal Palace Hotel

122 Church Road, London, SE19 2UG, United Kingdom
London, United Kingdom
See location+44 208 653 6622
6.5
Okay
based on 4634 reviews
4,634 reviews
Provider
Provider for Best Western London Queens Crystal Palace Hotel
Provider for Best Western London Queens Crystal Palace Hotel
Provider for Best Western London Queens Crystal Palace Hotel

Photos of Best Western London Queens Crystal Palace Hotel

Overview

Rating

Located outside the Congestion Charge Zone, this hotel offers comfortable accommodation, free parking and easy access to central London. Guests can also make use of complimentary Wi-Fi throughout their stay.

This 3-star hotel offers an express check-in and check-out feature, a sun deck and a 24-hour reception. Additionally, the multilingual staff are available to offer local information.

This hotel offers rooms with an en suite bathroom, air conditioning and a TV. They each include blackout curtains, an in-room safe and a coffee maker.

Best Western London Queens Crystal Palace Hotel houses PizzaPolli Restaurant, which serves dinner and provides guests with everything they require for an enjoyable evening within the hotel. In the evening, guests are welcome to relax in the comfortable lounge bar.

London Gatwick Airport is around a 45-minute car ride from Best Western London Queens Crystal Palace Hotel and Crystal Palace Railway Station is within walking distance. The Crystal Palace is within walking distance.

Rating
6.5
Okay
Based on 4,634 verified guest reviews

Latest deals for Best Western London Queens Crystal Palace Hotel

Thu 8/5
Fri 9/5

Amenities at Best Western London Queens Crystal Palace Hotel

  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Free toiletries
  • Meeting/Banquet facilities
  • Laundry service
  • Hairdryer
  • Express check-out

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Multi-lingual staff
  • Pets not allowed
  • Accessible parking
  • Designated smoking area

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Express check-out
  • Meeting/Banquet facilities
  • 24-hour front desk

Dining

  • Restaurant
  • Bar/Lounge
  • Packed lunches
  • Vending machine (snacks)

Basics

  • Free Wi-Fi
  • Air-conditioned
  • Free toiletries
  • Free Internet

Health and safety

  • Daily housekeeping
  • 24-hour security
  • Safe

Kitchen

  • Coffee machine
  • Kitchen

Parking and transportation

  • Parking (surcharge)

Bathroom

  • Hairdryer

Laundry

  • Laundry service

General

  • Storage available

Family friendly

  • Children's high chair

Reviews of Best Western London Queens Crystal Palace Hotel

6.5
Okay
4634 verified ratings
Wonderful
722
Very good
547
Good
1040
Okay
592
Fair
716
Mediocre
414
Poor
603

Summary of reviews

Guests say
Guests had a generally negative experience, citing poor service, cleanliness issues, and small room sizes. Many mentioned unhelpful staff and problems with amenities like Wi-Fi and hairdryers. While some appreciated the location and basic room features, the overall sentiment leaned towards dissatisfaction, with several guests stating they would not return.
AI-generated from customer reviews
Room Size2.5 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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Location

122 Church Road, London, SE19 2UG

What's nearby

  • Palace of Westminster6 mi
  • Waterloo6.1 mi
  • The Shard6.2 mi
  • Big Ben6.2 mi
  • Tower Bridge6.2 mi
  • London Eye6.3 mi
  • Tower of London6.4 mi
  • Buckingham Palace6.5 mi
  • Central London6.6 mi
  • Charing Cross6.6 mi
  • Trafalgar Square6.7 mi
  • Strand6.8 mi

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Best Western London Queens Crystal Palace Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Best Western London Queens Crystal Palace Hotel

  • Is the Best Western London Queens Crystal Palace Hotel family friendly?

    If you're travelling with kids, you will be pleased with your choice to stay at Best Western London Queens Crystal Palace Hotel. It is located in the picturesque South London and is close to a variety of family attractions. The hotel has family rooms available with extras such as highchairs available. There is a restaurant on site, which will do packed lunches, which is a handy addition to a day of sightseeing. If you have any questions the front desk reception is open 24 hours a day.

  • What are the food options whilst staying at Best Western London Queens Crystal Palace Hotel?

    The hotel has a breakfast room that serves an English breakfast with a vegetarian option available or a continental breakfast. The in-house restaurant called PizzaPolli serves Italian meals, which are made from organic ingredients. There is also a snack bar and vending machine, or you can make use of the packed lunch service. Being centrally located there are many other restaurant choices available. The room also has tea and coffee-making facilities and supplies a bottle of water.

  • Can you do business at the Best Western London Queens Crystal Palace Hotel?

    Centrally located close to Croydon Business Hub and with the hotel providing a host of business amenities the Best Western London Queens Crystal Palace Hotel is a good choice. There is a business centre and meeting rooms, which have supplies such as a wipe board, flipchart, lectern, tv, projector and screen. The hotel itself has 278 air-conditioned rooms, an in-house restaurant and lounge/bar area for more intimate business dealings. The hotel has free Wi-Fi throughout the building and has executive lounge access. If you’re bringing some business tools or merchandise with you there is storage available, as well as safety deposit boxes.

  • Is the Best Western London Queens Crystal Palace Hotel disability friendly?

    Centrally located close to the Crystal Palace Railway Station in South London and with disability access you can enjoy your holiday. The hotel has disability parking available for a nominal fee and has hardwood floors throughout for wheelchairs. There is an in-house bar/lounge and restaurant and 24-hour front desk reception available.

  • Is Best Western London Queens Crystal Palace Hotel safe to stay in?

    If you have valuables, travelling on your own or have a family accompanying you, you will feel safe. The hotel has CCTV in all of the common areas both inside and outside of the property, as well as safety security boxes and key card access. There is also 24-hour security and front desk reception available.

  • What kind of bathroom and laundry facilities does the hotel supply?

    The Best Western London Queens Crystal Palace Hotel has laundry facilities and bathroom supplies, such as free toiletries including shampoo, conditioner, and body wash. They also provide linens, towels, shower cap, and a hair dryer. If you forgot to bring any products you need, you can always request them at reception and they will be happy to help you.

  • Where is Best Western London Queens Crystal Palace Hotel located?

    Best Western London Queens Crystal Palace Hotel is located at 122 Church Road, 6.1 miles from the centre of London. Palace of Westminster is the closest landmark to Best Western London Queens Crystal Palace Hotel.

  • When is check-in time and check-out time at Best Western London Queens Crystal Palace Hotel?

    Check-in time is 14:00 and check-out time is 11:00 at Best Western London Queens Crystal Palace Hotel.

  • Does Best Western London Queens Crystal Palace Hotel offer free Wi-Fi?

    Yes, Best Western London Queens Crystal Palace Hotel offers free Wi-Fi.

  • How far is Best Western London Queens Crystal Palace Hotel from the airport?

    Best Western London Queens Crystal Palace Hotel is 8.4 miles from London City.

  • How does KAYAK find such great Best Western London Queens Crystal Palace Hotel hotel deals?

    KAYAK scours the web for all room deals available at Best Western London Queens Crystal Palace Hotel in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western London Queens Crystal Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western London Queens Crystal Palace Hotel.

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Good to know

Value for money

6.5

Distance to city centre

6.1 mi

Nearest airport

London City

Distance to airport

8.4 mi