|Distance to city centre||2.4 mi|
|Nearest airport||London Heathrow|
|Distance to airport||12.3 mi|
|"Comfy beds room very clean."||(in 239 reviews)|
|"Friendly & helpful staff at reception."||(in 239 reviews)|
|"Friendly helpful staff, good breakfast"||(in 154 reviews)|
|"Tiny room and tiny bathroom."||(in 180 reviews)|
|bed was small||in 203 reviews|
|friendly staff||in 462 reviews|
|gate tube station||in 43 reviews|
|good breakfast||in 261 reviews|
|great location||in 689 reviews|
|hyde park||in 212 reviews|
|lancaster gate||in 82 reviews|
|london hotel||in 284 reviews|
|near tube||in 114 reviews|
|room was small||in 850 reviews|
|smaller than expected||in 19 reviews|
|walk to paddington station||in 147 reviews|
Staff are friendly & the breakfast is gorgeous
The bedroom was very small & you had to stand on a slant to have a shower
Location was great. Lobby of the hotel was very impressive. Nice touch with the piano player.
Really small single beds. Room was small also . The view from the window was appalling industrial bins and rubbish everywhere only looked out once and then closed the curtains.
Nice but small
The room isn’t bad, it’s a renovation of an older spot , it’s just a bit shoebox like. The bathrooms are not only the size of a closet, but have an open shower, so bring some dip flips if you plan to stay more than one night.
I went through the trouble of pre-authorizing a credit card so that the guest wouldn't have to pay onsite, and they charged the guest anyway. This is not the first time that their reservations department and front desk have totally failed me.
Great location, close to underground. Quiet. Very helpful staff. We would stay again.
We loved the hotel
The hotel was nice and tidy, the most important features. The breakfast was excellent.
Our matters was a bit defective and my room window don't close tight 100% sometime you feel the cold wind from the window. My room was 317. We had another couple with us who's room was much better then us.
The staff was outstanding! Allways willing to go above and beyond in order to help out. Very impressive indeed!
Large nicely decorated lobby
Location across from Hyde park and walking distance to museums
Room temperature too hot Room small
So noisy...I was awake most of the night!
The hotel itself is quite nice. Good location and the staff are quite pleasent. But we had a room at the back of the hotel where all during the night, people were walking past our room laughing loudly. Now normally this wouldn't have bothered me but we had a window that wouldn't close properly so was quite noisy. Also a lot of doors bangin on our floor most of the night so a very noisy night indeed. It's a shame because we stayed at this hotel before and we had a fantastic room but this time wasn't the best.
If location is all that matters, it's okay.
Proximity to the Tube is very good. Check in and out is quick. That's all the positives that come to mind.
Dirty room. Needs paint inside and out. Wifi very slow. No energy from staff. Drink at the bar was in a dirty glass. I will not stay here again.
Great location, very convenient to get to the Underground. Room was clean, and there was central air with a thermostat in the room. Staff was helpful. Hyde park is right across the street. Neighborhood is nice, pretty easy to get around.
Room with double bed was very small. Not much room to walk around in. Fine if you're only using the room for sleeping. Complimentary Wi-fi is slow, have to keep logging in every time you return to the hotel.
Location was nice
Could have a nicer bar area. Piano playing annoying after awhile.
Based on 8,598 reviews
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|London City||9.8 mi|
|London Heathrow||12.3 mi|
|London Marylebone, Greater London||1 mi|