The Chapter Hotels - Lancaster Gate

4 stars
36 Lancaster Gate, London, W2 3NA, United Kingdom
London, United Kingdom
6.2
Okay
based on 4197 reviews
4,197 reviews
Tue 23/12
-
Wed 24/12
1 room, 2 guests
Deals from
£17
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
£17
Superior room
£71
Double room
£101
59 more The Chapter Hotels - Lancaster Gate deals
59 more The Chapter Hotels - Lancaster Gate deals
Photos of The Chapter Hotels - Lancaster Gate
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Just a 10-minute walk from Lancaster Gate Tube Station, Arbor Hyde Park has a convenient setting, making it an ideal place to stay while in London. It also overlooks Hyde Park.

An express check-in and check-out feature, luggage storage and a 24-hour reception are just some of the available services at the hotel. Wireless internet is also provided.

Rooms are air-conditioned and come with premium amenities such as slippers, a flat-screen TV and a coffee maker. They each offer a bathtub, a desk and an alarm clock.

Arbor Hyde Park is within walking distance of Hyde Park, Regent's Canal and Kensington Palace. Queensway, the Great Western Railway War Memorial and Kensington Gardens are within a 10-minute walk and London Heathrow Airport is 30 minutes' drive away.

6.2
Okay rating
Based on 4,197 verified guest reviews

Latest deals for The Chapter Hotels - Lancaster Gate

Tue 23/12
Wed 24/12
Superior room
bed type unknown
£71
nightly with fees
bed type unknown
£78
nightly with fees
bed type unknown
£79
nightly with fees
Standard Room
bed type unknown
£135
nightly with fees
Deluxe room
bed type unknown
£17
nightly with fees
bed type unknown
£65
nightly with fees
bed type unknown
£74
nightly with fees
Double room
bed type unknown
£101
nightly with fees
bed type unknown
£107
nightly with fees
bed type unknown
£109
nightly with fees
Executive room
bed type unknown
£146
nightly with fees
bed type unknown
£154
nightly with fees
bed type unknown
£164
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at The Chapter Hotels - Lancaster Gate

  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Adapter
  • Air-conditioned

Services and conveniences

  • Business centre
  • Wake-up service
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

General

  • Window
  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Lockers
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Lift
  • Accessible by lift
  • No smoking
  • Non-feather pillow

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Bathrobe
  • Private bathroom

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property

Media and entertainment

  • Flat-screen TV
  • TV

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Dining

  • Special diet menus (on request)
  • Tea/coffee maker

Family friendly

  • Cribs available

Reviews of The Chapter Hotels - Lancaster Gate

6.2
Okay
4197 verified ratings
Wonderful
1293
Very good
831
Good
728
Okay
393
Fair
368
Mediocre
178
Poor
406

Summary of reviews

Guests say
Guests appreciated the hotel's great location and friendly service, but many expressed dissatisfaction with the cleanliness and maintenance of the rooms. Issues such as dirty bathrooms, inadequate heating, and poor breakfast options were frequently mentioned. Overall, while the location and staff received positive feedback, the hotel needs significant improvements in cleanliness and amenities.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

6.8
Okay
Michael L, Nov 2017
Pros (+) the staff was the best asset for the money
Cons (-) i don't feel it was a good bargain for the money but was better than most everything i found

Location

36 Lancaster Gate, London, W2 3NA

What's nearby

  • Hyde Park0.5 mi
  • Oxford Street1.1 mi
  • Harrods1.2 mi
  • Buckingham Palace1.8 mi
  • Piccadilly Circus2 mi
  • Leicester Square2.2 mi
  • Trafalgar Square2.3 mi
  • Charing Cross2.3 mi
  • Central London2.3 mi
  • British Museum2.3 mi
  • Strand2.5 mi
  • Big Ben2.5 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Chapter Hotels - Lancaster Gate

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
December
£141
£180
Cheapest month to stay with an average 51% drop in price.
Most expensive month to stay with an average 148% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Chapter Hotels - Lancaster Gate

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Chapter Hotels - Lancaster Gate

  • If you’re after a cheap room at The Chapter Hotels - Lancaster Gate, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Chapter Hotels - Lancaster Gate, plan to stay on a Sunday or Thursday. The most expensive day is usually Saturday.
  • The cheapest price a room at The Chapter Hotels - Lancaster Gate was booked for on KAYAK in the last 2 weeks was £77, while the most expensive was £87.
  • How long should you stay at The Chapter Hotels - Lancaster Gate? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at The Chapter Hotels - Lancaster Gate

  • Where is The Chapter Hotels - Lancaster Gate located?

    The Chapter Hotels - Lancaster Gate is located at 36 Lancaster Gate in City of Westminster, 2.5 miles from the centre of London. Hyde Park is the closest landmark to The Chapter Hotels - Lancaster Gate.

  • When is check-in time and check-out time at The Chapter Hotels - Lancaster Gate?

    Check-in time is 15:00 and check-out time is 12:00 at The Chapter Hotels - Lancaster Gate.

  • Does The Chapter Hotels - Lancaster Gate offer free Wi-Fi?

    Yes, The Chapter Hotels - Lancaster Gate offers free Wi-Fi.

  • How far is The Chapter Hotels - Lancaster Gate from the airport?

    The Chapter Hotels - Lancaster Gate is 9.9 miles from London City.

  • How does KAYAK find such great The Chapter Hotels - Lancaster Gate hotel deals?

    KAYAK scours the web for all room deals available at The Chapter Hotels - Lancaster Gate in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Chapter Hotels - Lancaster Gate and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Chapter Hotels - Lancaster Gate.

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24% cheaperGlendale Hyde Park Hotel6.7 Good (2,722 reviews)0.1 miRoom service, Free Wi-Fi, Tea/coffee maker£61+
3-star hotel
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3-star hotel
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Most recommended

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3-star hotel
Lancaster Hall Hotel8.3 Excellent (1,998 reviews)0.07 miRestaurant, Bar/Lounge, Room service£80+
3-star hotel
Commodore Hotel8 Excellent (3,135 reviews)0.05 miFitness centre, Room service, Free Wi-Fi£87+
3-star hotel
Paddington Park Hotel8 Excellent (3,532 reviews)0.06 miWi-Fi, Tea/coffee maker, Coffee machine£89+
3-star hotel
The Columbia7.8 Good (5,577 reviews)0.08 miBar/Lounge, Free Wi-Fi, Coffee machine£82+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6.4
2.5 mi
London City
9.9 mi

Everything you need to know for your stay in London