Overview

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DoubleTree by Hilton Hotel London - West End

92 Southampton Row, London, WC1B 4BH, United Kingdom
+44 207 242 2828

£123+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 2,274 reviews
See all reviews

Review highlights

  • 9.8
  • 9.1
  • 4.5
  • 4.4

Good to know

  • Great reception
  • Great desserts & fruits
  • Friendly service

Nearby

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    About

    From the warm chocolate chip cookies handed out upon arrival to the classic British charm of its Edwardian façade, the DoubleTree by Hilton Hotel London-West End makes its guests feel at home from the very beginning of their stay. The exceptional location, in the heart of London’s historical Bloomsbury district in the city's West End, along with multilingual staff and stylish guest rooms, makes the hotel ideal for both vacationers and business travelers.

    Services and Amenities

    The DoubleTree Hilton Hotel London-West End defies the city’s reputation for cramped quarters, offering both traditional rooms and spacious duplex apartments. With a well-equipped business center and dedicated event staff, the hotel works with business groups to ensure that their time in London is as productive as it is enjoyable. All guests will enjoy the Champagne afternoon tea at Bar 92, along with the international cuisine served at the Level, the hotel's chic restaurant (which offers a children's menu). And for the health-conscious, the hotel offers a free fitness center.

    Attractions

    The bustling, tree-lined streets of the hotel's Bloomsbury neighborhood are a pleasure to stroll through -- be sure to look out for the classic red London phone booths. Within walking distance of many attractions, including the British Museum, Covent Garden, and the West End's theaters, the hotel’s location makes it easy for guests to make the most of their time in London.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Kitchen/Kitchenette
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 2,274 reviews
    • 9.8 "Terrific location."
    • 9.1 "World class service."
    • 8.9 "Breakfast is good."
    • 8.4 "Food is delicious."
    • 4.5 "Rooms are not good."
    • 4.4 "Internet is poor."
    • 4.2 "Not very comfortable."
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    Overall rating

    8.3 Excellent
    Based on 1,478 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
    • 8.8 "Breakfast is good."
    • 4.8 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.4 "76% complained about the bathroom."
      2.9 "71% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      4.6 "For 54%, the rooms looked old."
      2.1 "Air conditioning was criticized by 79%."
      3.0 "70% criticized the small bathroom."
      0.7 "93% were unhappy with the view."
      2.3 "77% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
    • 4.3 "Not very comfortable."
      2.6 "74% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
      3.0 "70% criticized the small bathroom."

    Overall rating

    8.2 Excellent
    Based on 386 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 6.1 "Average value."
      5.0 "50% thought it was adequately priced."
    • 5.2 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.4 "Only 64% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
    • 4.3 "Internet is poor."
    View all review categories

    Overall rating

    7.7 Good
    Based on 113 reviews
    • 9.8 "Terrific location."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 6.1 "Average value."
    • 4.1 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      2.8 "72% said rooms were small."
    • 4.0 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.3 "77% complained about the bathroom."
    View all review categories

    Overall rating

    7.8 Good
    Based on 295 reviews
    • 9.8 "Terrific location."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 9.0 "Excellent breakfast."
    • 6.2 "Vibe was decent."
    • 4.4 "Not very comfortable."
      2.9 "71% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
    • 3.5 "Rooms are not good."
      2.9 "71% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.9 "81% found problems with the furniture."
      2.9 "71% had problems with the shower."
      2.2 "78% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Great desserts & fruits"
    "Friendly service"
    data provided by TrustYou

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