Overview

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Kensington West

25 Matheson Road, London, W14 8SN, United Kingdom
+44 207 602 9954

£47+

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Rates

Overall guest ratings

6.4/10 Good
Based on 1,537 reviews
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Review highlights

  • 9.3
  • 7.1
  • 3.4
  • 3.2

Good to know

  • Great shopping
  • Close to public transport

Nearby

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    About

    With a stay at Kensington West Hotel in London (Kensington), you'll be convenient to Hammersmith Apollo and Imperial College London. This hotel is close to Royal Albert Hall and Harrods.

    Rooms

    Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift).

    Less More Hotels.com

    Amenities

    • Free Wi-Fi
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 1,537 reviews
    • 9.3 "Terrific location."
    • 7.1 "Good service."
    • 6.2 "Average value."
    • 3.4 "Rooms are not good."
    • 3.2 "Awful breakfast."
    • 2.9 "Quite uncomfortable."
    • 2.5 "Food is inedible."
    • 1.6 "Disappointing internet connection."
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    Overall rating

    6.4 Good
    Based on 630 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      8.0 "City centre within easy reach, said 80%."
    • 6.1 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.2 "Only 52% found the restaurant service to be good."
    • 5.7 "Average value."
    • 4.3 "Vibe wasn't good."
    • 3.2 "Awful breakfast."
    • 2.7 "Awful rooms."
      0.5 "95% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.1 "89% criticized the small bathroom."
      2.9 "71% had problems with the shower."
      1.4 "86% found problems with the furniture."
      4.5 "55% were unsatisfied with the kitchenette."
      0.9 "Air conditioning was criticized by 91%."
    • 2.2 "Food is inedible."
    • 2.1 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.9 "51% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
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    Overall rating

    6.6 Good
    Based on 399 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
    • 7.2 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.4 "Average value."
    • 4.2 "Vibe wasn't good."
      4.8 "52% criticized the unstylish hotel."
    • 3.5 "Breakfast is below average."
    • 3.0 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      1.2 "88% criticized the small bathroom."
    • 3.0 "Awful rooms."
      0.9 "91% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      1.2 "88% criticized the small bathroom."
      2.9 "71% had problems with the shower."
      4.9 "For 51%, the rooms looked old."
    • 2.9 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
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    Overall rating

    5.8 OK
    Based on 15 reviews
    • 9.4 "Terrific location."
    • 7.1 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 3.2 "Awful rooms."
    • 2.5 "Quite uncomfortable."

    Overall rating

    6.4 Good
    Based on 491 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to shopping."
    • 7.5 "Good service."
      8.0 "80% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 6.1 "Average value."
    • 3.4 "Breakfast is below average."
    • 3.2 "Awful rooms."
      1.3 "87% said rooms were small."
      3.4 "66% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      1.8 "82% criticized the small bathroom."
      1.0 "90% found problems with the furniture."
      3.1 "69% had problems with the shower."
    • 3.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      4.7 "53% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      1.8 "82% criticized the small bathroom."
    • 2.9 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 2.6 "Food is inedible."
    View all review categories
    Good to know
    "Great shopping"
    "Close to public transport"
    data provided by TrustYou

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