Overview

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Kensington West

25 Matheson Road, London, W14 8SN, United Kingdom
+44 207 602 9954

£57+

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Rates

Overall guest ratings

6.4/10 Good
Based on 1,529 reviews
See all reviews

Review highlights

  • 9.3
  • 7.0
  • 3.8
  • 3.4

Good to know

  • Clean rooms
  • Close to public transport

Nearby

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    About

    With a stay at Kensington West Hotel in London (Kensington), you'll be minutes from Olympia Conference and Exhibition Centre and close to Imperial College London. This hotel is close to Royal Albert Hall and Harrods.

    Rooms

    Stay in one of 36 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift).

    Less More Hotels.com

    Amenities

    • Free Wi-Fi
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 1,529 reviews
    • 9.3 "Terrific location."
    • 7.0 "Good service."
    • 6.5 "Average value."
    • 3.8 "Vibe wasn't good."
    • 3.4 "Rooms are not good."
    • 3.1 "Awful breakfast."
    • 2.7 "Quite uncomfortable."
    • 2.7 "Terrible amenities."
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    Overall rating

    6.3 Good
    Based on 565 reviews
    • 9.4 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.6 "96% liked the proximity to shopping."
      8.3 "City centre within easy reach, said 83%."
    • 6.1 "Average value."
    • 5.9 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.2 "Only 52% found the restaurant service to be good."
    • 3.6 "Vibe wasn't good."
    • 3.3 "Breakfast is below average."
    • 2.7 "Awful rooms."
      0.6 "94% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.5 "85% criticized the small bathroom."
      2.6 "74% had problems with the shower."
      0.4 "96% found problems with the furniture."
      0.9 "Air conditioning was criticized by 91%."
    • 2.6 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 2.2 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      4.6 "54% thought it was too noisy."
      1.5 "85% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
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    Overall rating

    6.7 Good
    Based on 397 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 7.1 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 7.0 "Good cleanliness."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 6.6 "Average value."
    • 3.5 "Vibe wasn't good."
      3.8 "62% criticized the unstylish hotel."
    • 3.3 "Rooms are not good."
      0.9 "91% said rooms were small."
      3.1 "69% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      0.4 "96% found problems with the furniture."
      2.8 "72% had problems with the shower."
      1.5 "85% criticized the small bathroom."
      3.9 "For 61%, the rooms looked old."
    • 3.2 "Awful breakfast."
    • 2.8 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      1.5 "85% criticized the small bathroom."
    • 2.6 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    View all review categories

    Overall rating

    5.8 OK
    Based on 15 reviews
    • 9.4 "Terrific location."
    • 7.0 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 3.2 "Awful rooms."
    • 2.4 "Quite uncomfortable."

    Overall rating

    6.4 Good
    Based on 550 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to shopping."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.6 "Average value."
    • 4.0 "Vibe wasn't good."
      4.7 "53% criticized the unstylish hotel."
    • 3.3 "Breakfast is below average."
    • 3.1 "Awful rooms."
      1.2 "88% said rooms were small."
      3.2 "68% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      2.3 "77% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
      2.8 "72% had problems with the shower."
      0.4 "96% found problems with the furniture."
    • 2.9 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.5 "55% thought it was too noisy."
      2.3 "77% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    View all review categories
    Good to know
    "Clean rooms"
    "Close to public transport"
    data provided by TrustYou

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