Rooms were great, beds comfortable. Nice breakfast breakfast. Location is perfect in between two tube tube stops, both a short walk away. Staff is very friendly. Executive club is nice too.
Room has AC was comfortable and everything was extremely clean. Our keys didn't work and staff was quick to resolve that problem.
The staff was nice but not very helpful or sympathetic to our needs. My friend was ill and we were assigned a queen bed which was not my initial reservation. The only way for us to have separate beds was to pay 185£ to upgrade. I found that to be absurd. The woman behind the counter said we did book a queen and that double room means queen. She acknowledged that many make that mistake so then why wasn't I called to confirm what I wanted. I think they didn't have that room and gave a queen bed because that's all they had. I've never been anywhere where a double room is a queen bed. Needless to say we were stuck and I'm now sick because I was close to my friend.
The 4-star London Marriott Hotel Kensington seamlessly combines style and substance with sophisticated accommodation, friendly service and an unparalleled location. Our hotel enables convenient exploration of London's best-known landmarks, including Hyde Park, the Natural History Museum and Kensington Palace. Relax and be productive in our intuitively designed rooms and suites, which are furnished with pillowtop bedding, an ergonomic workspace, high-speed Wi-Fi and a variety of entertainment options. Situated within a soaring, seven-story atrium, Cast Iron Bar & Grill offers tantalizing modern British and global dishes; stop by the bar for curated craft beers and cocktails. With almost 5,000 square feet of intelligent, contemporary venue space, coupled with excellent planning and catering services, hold your next meeting or event at our 4-star hotel in Kensington. Discover the difference at London Marriott Hotel Kensington - we look forward to your visit.
Based on 1,020 reviews
Value for money
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