Overview

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The Pelham Hotel
Top City Hotel

15 Cromwell Place, London, SW7 2LA, United Kingdom
+44 207 589 8288

£189+

Overall guest ratings

8.6/10 Excellent
Based on 1,053 reviews

Review highlights

  • 9.7
  • 8.8
  • 8.2
  • 5.8

Good to know

  • Friendly atmosphere
  • Stylish hotel
  • Close to public transport
  • Friendly service

Nearby

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    About

    The Pelham Hotel puts you in a great location, within just a 10-minute walk of Natural History Museum and Imperial College London. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Rooms at this luxurious hotel get the details right with nice touches like Frette Italian sheets, premium bedding, and pillow menus.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Business centre
    • No smoking
    • Express check out
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,053 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
      7.7 "Housekeeping was great, according to 77%."
    • 8.2 "Vibe was good."
      9.3 "93% said it was a stylish hotel."
      9.1 "91% enjoyed the friendly atmosphere."
      7.9 "79% thought the hotel was luxurious."
      8.8 "88% enjoyed the lobby entrance."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      8.8 "88% enjoyed the lobby entrance."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.6 "Only 66% thought the furniture was functional."
      5.0 "Only 50% said the rooms were modern."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 3.6 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.3 "Value below average."
      2.2 "78% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    Based on 463 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 6.1 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
      6.4 "Only 64% thought the furniture was functional."
    • 5.5 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
    • 3.3 "Value below average."
      2.5 "75% said the breakfast was too expensive."
    • 3.3 "Internet is poor."
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    Overall rating

    8.6 Excellent
    Based on 389 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      7.4 "Housekeeping was great, according to 74%."
    • 6.0 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.5 "Only 65% thought the furniture was functional."
    • 4.2 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.3 "Value below average."
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    Overall rating

    8.6 Excellent
    Based on 21 reviews
    • 9.7 "Terrific location."
    • 5.6 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 179 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.7 "Average comfort."
      6.4 "For only 64%, the noise level was all right."
    • 3.6 "Value below average."
    • 3.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Stylish hotel"
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

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