Overview

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The Pelham Hotel
Top City Hotel

15 Cromwell Place, London, SW7 2LA, United Kingdom
+44 207 589 8288

£188+

Overall guest ratings

8.5/10 Excellent
Based on 1,100 reviews

Review highlights

  • 9.8
  • 8.8
  • 6.1
  • 6.0

Good to know

  • Comfortable beds
  • Friendly atmosphere
  • Friendly service
  • Close to public transport

Nearby

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    About

    The Pelham Hotel puts you in a great location, within just a 10-minute walk of Natural History Museum and Imperial College London. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Rooms at this luxurious hotel get the details right with nice touches like Frette Italian sheets, premium bedding, and pillow menus.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Business centre
    • No smoking
    • Express check out
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,100 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
      9.2 "92% said it was a stylish hotel."
      9.4 "94% thought the hotel was luxurious."
      7.3 "73% enjoyed the lobby entrance."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
      7.3 "Housekeeping was great, according to 73%."
      7.3 "73% were happy with the room service."
    • 8.0 "Very nice wellness & sports facilities."
      8.0 "top-notch fitness area, thought 80%."
    • 6.2 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
      6.0 "60% thought the bathroom was big enough."
    • 6.1 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      6.9 "Only 69% thought the furniture was functional."
      6.0 "60% thought the bathroom was big enough."
      6.4 "Only 64% thought the shower was ok."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
      6.9 "69% thought it was adequately priced."
    • 3.7 "Value below average."
      2.8 "72% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    Based on 506 reviews
    • 9.6 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 5.6 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
      5.4 "54% thought the bathroom was big enough."
    • 5.6 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      7.0 "70% said rooms were clean."
      5.4 "54% thought the bathroom was big enough."
      6.6 "Only 66% thought the furniture was functional."
    • 3.7 "Value below average."
      3.0 "70% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    Based on 396 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 6.3 "Average comfort."
      6.0 "For only 60%, the noise level was all right."
    • 6.1 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.1 "Only 61% said rooms were clean enough."
    • 3.7 "Value below average."
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    Overall rating

    8.8 Excellent
    Based on 11 reviews
    • 6.7 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 187 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
    • 5.3 "Internet is average."
    • 4.0 "Value below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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