Value for money
Distance to city centre
Distance to airport
|"Wonderful staff, welcoming and friendly."||(in 170 reviews)|
|"Excellent choice, beautifully presented - perfection."||(in 2 reviews)|
|"Room very comfy staff amazing."||(in 69 reviews)|
|"The afternoon tea was disappointing."||(in 15 reviews)|
|"No tea/coffee facilities in the room."||(in 12 reviews)|
|"A dress code was stipulated but not enforced."||(in 3 reviews)|
|staff were excellent||in 368 reviews|
|room was great||in 164 reviews|
|dining room||in 156 reviews|
|beautiful hotel||in 135 reviews|
|great service||in 102 reviews|
|good breakfast||in 90 reviews|
|tea or coffee||in 75 reviews|
|facilities in the room||in 52 reviews|
|excellent food||in 51 reviews|
|experience||in 44 reviews|
|dress code||in 25 reviews|
|afternoon tea||in 23 reviews|
|daughters birthday||in 23 reviews|
|old world charm||in 20 reviews|
|christmas tree||in 19 reviews|
|bed was very comfortable||in 12 reviews|
|rivoli||in 11 reviews|
|superior king room||in 10 reviews|
|wedding anniversary||in 9 reviews|
|beautifully presented||in 5 reviews|
|like royalty||in 5 reviews|
Breakfast Room Service (as restaurant was not open before I had to leave).
Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.
Fabulous, glamorous, pampered vacation
My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
Location and service was good
Problem with the room it was very small, offered improved room after two days
A dream stay
Being in a smoking floor
OFten when families go on vacation, a hotel is just a place to rest for the night between days filled with activities. The Ritz London is a hotel like no other in that just staying in this luxurious hotel is a vacation in itself. Situated in the heart of London, guests are conveniently close to such icons as the Buckingham Palace, the London Eye, the London Zoo, and Big Ben. After a full day of sightseeing and exploration, guests can return to the hotel for live music on select evenings, a gaming experience, or drinks in the hotel's bar. The smallest guests are treated like princes and princesses with special treats, complimentary ice cream, in-room gaming consoles and a selection of books and DVDs.
With so many guestroom and suite options available, with the ability to connect rooms for larger parties, the accommodation possibilities are endless and this beautiful hotel can sleep even the largest of families. All accommodations have access to free Wi-Fi and data connections, and 24-hour room service. Some of the higher-end signature suites include a complimentary trip to the airport in the Ritz's famous Rolls-Royce Phantom, 24 hour butler service, a fully equipped kitchen, and laundry and dry cleaning services.
While The Ritz London does its best to make guests feel like royalty, it also makes a conscious effort to care for the environment. According to its Green Policy, The Ritz London aims to reduce its energy use by 3% each year. To ensure that this goal is reached, The Ritz implements a number of green practice such as replacing all plumbing fixtures with water-conserving alternatives, using fresh, seasonal produce in its menus, and housing its own bee population, solely responsible for pollinating a majority of the hotel's crops.
From special events and treats for the children, unique and exciting on-premises nightlife, and efforts to improve the state of the environment, The Ritz London leaves no stone unturned when caring for and accommodating its guests.
based on 699 reviews
Value for money
Policies vary by room type and provider.
Guests with existing The Ritz London reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Ritz London for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Getting to The Ritz London from the airport using public transport is easy and straightforward. Hop on the Piccadilly Blue Line from the Hatton Cross Station at the London Heathrow Airport in the direction of Cockfosters, and get off after 16 stops at the Green Park Station which is only a 2m walk from the hotel. The London tube trip will take about 40m and the cost of a one-way ticket is £6 (about $8) per person. If you prefer to take a taxi, the trip will take about 50m depending on traffic, and you should expect to pay about £60 (about $80).
Afternoon tea at The Ritz London is one of the signature experiences of the hotel, offering a selection of wonderful teas that were handpicked by their tea sommelier from plantations around the world. You will be able to choose from multiple options such as the Traditional Afternoon Tea for around £58 (about $75) per adult and £35 (about $45) per child, or the Champagne Afternoon Tea which includes an additional glass of champagne for around £77 (about $100) per person. The hotel offers 5 Afternoon Tea sittings per day, the first being at 11:30 am and the last at 7:30 pm.
If you are after a different holiday, look into booking one of the packages available at The Ritz London. Foodies will love The Ritz Cookbook Culinary Experience which includes a 3 course meal at the hotel’s Michelin starred The Ritz Restaurant, a tour of the kitchen, as well as a copy of The Ritz London The Cookbook. Alternatively, you can choose the Dining And Dancing package, the Puttin’ On The Ritz package or the Family Package, all of which offer different special additions to make your experience special.
You will find live music every Friday and Saturday night at The Ritz Restaurant, where you can enjoy a 4-course meal while simply listening to music, or why not join other guests on the dancefloor in between eating and drinking. The price for Live At The Ritz Restaurant events start at £110 (about $145) per person with a set menu, while an a la carte menu is available for a surcharge.
The Ritz London has 6 rooms that can be used to organize business meetings or events, and will be able to accommodate you no matter how big or small your group is. Daily room hire rates include catering for breakfast, mid-morning tea and afternoon tea, as well as basic stationery items and flip charts. You can also make use of our event planning team if you are looking at creating a tailored package for your business event. (Prices checked 12/05/19).
The Ritz London is located at 150 Piccadilly in St James, 0.9 miles from the centre of London. St James's Palace is the closest landmark to The Ritz London.
Check-in time is 14:00 and check-out time is 12:00 at The Ritz London.
Yes, The Ritz London offers free Wi-Fi.
No, The Ritz London does not offer free parking.
No, The Ritz London does not offer free airport shuttle service.
The Ritz London is 8.2 miles from London City.
No, pets are not allowed at The Ritz London.
No, The Ritz London does not have a pool on-site.