Overview

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The Waldorf Hilton, London

22 The Aldwych, London, United Kingdom
+44 207 836 2400

£201+

Overall guest ratings

8.4/10 Excellent
Based on 2,242 reviews

Review highlights

  • 9.7
  • 8.1
  • 5.7
  • 4.3

Good to know

  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    The Waldorf Hilton, London, an iconic hotel, is located in London’s West End in the Theatreland district. Take a 5-minute drive to the exclusive boutiques of Covent Garden and find plenty to explore. Situated 2 miles from London’s financial center, this central London hotel is ideal for a corporate visit – host a meeting in one of the seven WiFi-enabled function rooms, or keep in touch via the 24-hour business center.

    Get some rest in a stylish, contemporary guest room. Each spacious room features a plasma TV, WiFi and Edwardian marble washstand. Upgrade to a Suite for a separate living area. After a day of exploring, surf the net with high-speed internet access or curl up in front of a movie on the flat-screen TV. Stay active by swimming some laps of the indoor pool. Make the most of this West End hotel’s commitment to culinary excellence; take traditional afternoon tea in the Homage Grand Salon or enjoy a delicious meal in the Homage Grand Salon restaurant. Head to the popular Good Godfrey's Bar for lunch and afternoon tea during the day, or a sophisticated cocktail as evening approaches. With a 24-hour Concierge desk to help you plan your stay, you can really make the most out of your time in London.

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    The Waldorf Hilton, London

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Wedding services
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,242 reviews
    • 9.7 "Terrific location."
      7.4 "Near to public transport, according to 74%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
      10.0 "100% said the recreation staff was great."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.5 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.6 "Only 56% said rooms were big enough."
      5.4 "Only 54% said rooms were clean enough."
      6.1 "61% thought the bathroom was big enough."
    • 4.3 "Value below average."
      4.5 "55% thought it was overpriced."
      3.8 "62% said the breakfast was too expensive."
      4.4 "56% said beverages were too expensive."
    • 4.1 "Internet is poor."
      4.5 "55% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
    • 3.5 "Pool is below average."
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    Overall rating

    8.5 Excellent
    Based on 1,322 reviews
    • 9.8 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.5 "Bar is ok."
      6.0 "Alcoholic drinks were not bad, according to 60%."
    • 5.3 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.3 "Only 53% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
      6.2 "62% thought the bathroom was big enough."
    • 4.9 "Breakfast is below average."
      3.4 "66% said the breakfast was too expensive."
    • 4.3 "Value below average."
      4.6 "54% thought it was overpriced."
      3.4 "66% said the breakfast was too expensive."
      4.9 "51% said beverages were too expensive."
    • 4.0 "Internet is poor."
      4.6 "54% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
    • 3.1 "Horrible pool."
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    Overall rating

    8.5 Excellent
    Based on 672 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.3 "Only 53% said rooms were clean enough."
    • 5.4 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.4 "Value below average."
      3.8 "62% said the breakfast was too expensive."
    • 4.4 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.6 "Pool is below average."
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    Overall rating

    7.6 Good
    Based on 89 reviews
    • 9.4 "Terrific location."
    • 8.0 "Great service."
      7.8 "78% said the reception staff was great."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.8 "Rooms are not good."
      4.9 "51% said rooms were small."
      4.6 "54% complained about the bathroom."
    • 4.0 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.9 "Value below average."
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    Overall rating

    8.1 Excellent
    Based on 156 reviews
    • 9.5 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
    • 7.5 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.5 "Food is average."
    • 4.3 "Value below average."
      4.3 "57% thought it was overpriced."
    • 4.0 "Internet is poor."
      4.3 "57% thought it was overpriced."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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