Overview

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Hotel Alpina

Frankenstraße 6, 6003 Lucerne, Luzern, Switzerland
+41 41 210 00 77

£80+

Overall guest ratings

8.0/10 Good
Based on 1,192 reviews

Review highlights

  • 9.4
  • 8.7
  • 5.5
  • 4.8

Good to know

  • Train station is close

Nearby

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    About

    Located in the heart of Lucerne, this hotel is within a 5-minute walk of Museum Sammlung Rosengart and Chapel Bridge. Lucerne Town Hall and Loewenplatz are also within 15 minutes.

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Night club
    • Safe
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,192 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.9 "Easily accessible by car, said 79%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 5.8 "Food is average."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.0 "Beds were acceptable for 60%."
      6.0 "60% thought the kitchenette was ok."
    • 5.5 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.0 "Beds were acceptable for 60%."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      2.9 "For 71%, the lobby entrance was sub-standard."
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    Overall rating

    8.1 Excellent
    Based on 524 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.3 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
    • 5.8 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 4.9 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
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    Overall rating

    8.0 Good
    Based on 262 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.1 "Beds were acceptable for 61%."
    • 5.5 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.1 "Beds were acceptable for 61%."
    • 5.4 "Food is average."
    • 4.7 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
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    Overall rating

    6.6 Good
    Based on 23 reviews
    • 9.2 "Terrific location."
    • 5.2 "Rooms are ok."
    • 5.1 "Average comfort."

    Overall rating

    7.7 Good
    Based on 381 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 6.7 "Average cleanliness."
    • 5.7 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
    • 5.3 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 2.4 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    good location
    good location
    station and the old town
    close to the old town
    near to the train
    constant smell
    seeped into our room
    remeber
    cosy and warm
    quite small room
    train or bus
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