Guest reviews
Overall rating
6.6
Good
Based on 32 reviews
Room
6.8
Location
5.5
Service
5.3
Cleanliness
3.8
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Reviews
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New Pola Hotel
£14+
Review highlights
- 6.8
- 5.5
- 5.3
- 3.8
Amenities
- Internet
- Gift shop
- Laundry service
- Room service
- Outdoor pool
- Restaurant
- Air-conditioned
- 24 Hour Front Desk
- Safe
- Storage available
- Free Wi-Fi
- Terrace/Patio
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.2
Pros: The room was good
Cons: The breakfast was of a poor quality when asked for an extra egg permission had to be obtained from management the cutlery and plates were not clean the frying pan and the whole kitchen was not clean ...
review from
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7.5
Pros: First of all, they allowed us an early check-in which was perfect as we were so tired. Clean rooms, perfect balcony view, good room service, the roof is perfect although the pool is too small for ...
Cons: No WIFI, there was no water in the minibar of our room when we first arrived, breakfast was not that good..
review from
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5.4
Pros: Nothing
Cons: The name of hotel should have be en 'I don't know Pola'.The staff knows nothing, very unhelpful. Even the hotel manager was rude. The staff didn't even know how to take a taxi. For ...
review from
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6.7
Pros: The hotel is in a good location and the room was clean!
Cons: There was no hot water for shower - booked room with garden view but was given room with street view, traffic was very noisy 24/7, there was only one thin blanket on the beds, Luxor is extremely ...
review from
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9.2
Pros: great location, a walking distance from many sites; friendly staff
Cons: check out time is 11, not even the international standard of 12
review from
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6.7
Pros: Very NICE hotel, I like the location (in front of the nile). And the stay worth the price.
Cons: The acoustic of the bedroom was very BAD. During the night and daylight you hear clearly the noise of the car passing by on the road. YOU CANNOT SLEEP. (or maybe it was my room only).
review from
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3.3
Pros: i meet there awesome friend and swimming pool is acceptable.
Cons: there are not professional and tried to take double money from me depending on i don't know offers but i show them my booking mail and paid offer money only .. restaurant not clean and there are ...
review from
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6.7
Cons: The room was advertised as having a view over the Nile which it did if you look left, as directly in front where 5 very tall trees. Although the room was fine for what I paid . I didn't have ...
review from
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7.5
Pros: First of all, they allowed us an early check-in which was perfect as we were so tired. Clean rooms, perfect balcony view, good room service, the roof is perfect although the pool is too small for ...
Cons: No WIFI, there was no water in the minibar of our room when we first arrived, breakfast was not that good..
review from
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6.7
Pros: The hotel is in a good location and the room was clean!
Cons: There was no hot water for shower - booked room with garden view but was given room with street view, traffic was very noisy 24/7, there was only one thin blanket on the beds, Luxor is extremely ...
review from
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6.7
Pros: Very NICE hotel, I like the location (in front of the nile). And the stay worth the price.
Cons: The acoustic of the bedroom was very BAD. During the night and daylight you hear clearly the noise of the car passing by on the road. YOU CANNOT SLEEP. (or maybe it was my room only).
review from
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6.7
Cons: The room was advertised as having a view over the Nile which it did if you look left, as directly in front where 5 very tall trees. Although the room was fine for what I paid . I didn't have ...
review from
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4.2
Pros: The room was good
Cons: The breakfast was of a poor quality when asked for an extra egg permission had to be obtained from management the cutlery and plates were not clean the frying pan and the whole kitchen was not clean ...
review from
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5.4
Pros: Nothing
Cons: The name of hotel should have be en 'I don't know Pola'.The staff knows nothing, very unhelpful. Even the hotel manager was rude. The staff didn't even know how to take a taxi. For ...
review from
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3.3
Pros: i meet there awesome friend and swimming pool is acceptable.
Cons: there are not professional and tried to take double money from me depending on i don't know offers but i show them my booking mail and paid offer money only .. restaurant not clean and there are ...
review from