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Cons: Boarding down the rain and cold morning was not oaky

Pros: Very helpful crew

Pros: Once through security boarding was relatively quick. Small seats though with very little leg room. Pleasant cabin crew though. I do wish that the airlines would invest in decent seats, on both the 757 (outbound) and the 737 (inbound) I suffered really bad with cramp and ANNOYINGLY this policy of having seats that recline on a short haul flight is silly. There is barely enough room already with the seat in front reclining ...

Cons: Check-In was ridiculous at Manchester Airport on the outbound flight with a long single very slow moving queue. 6 Check-In staff for about 7 or 8 flights all leaving within the hour! And then frustratingly the same on the way home - just 4 desks open for 4 flights all leaving within a hour of each other.

Pros: Efficient and timely

Cons: Tight for space and asked to change one of two seats to a aisle seat for my partner who had a bladder infection and needed to go to the toilet often. Was refused at check on saying no available seats but after take off noticed that there were available seats.

Pros: Arrived ahead of time

Cons: Not business treatment, the boarding que, the seats, the food

Pros: After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.

Pros: Great service, food and entertainment.

Cons: extra taxi in DC

Pros: Flight was on time.

Cons: Never to use ukraina airlines

Pros: Service

Cons: Food

Pros: Boarding was fast

Cons: The seats were extremely uncomfortable and the crew was kind of rude...

Cons: Old plane. Very much below average entertainment. Basic things like coffee or soda for sale on 10 hour flight. Uncomfortable worn seats. Poor choices of food.

Pros: Staff was courteous and helpful. Considering how crazy busy the Manchester UK airport was in August all went smoothly, boarding was efficient. Seats were okay but not too roomy for a larger person.

Cons: The (only) tiny movie screen was at the front of the cabin and. impossible to see for most passengers.

Pros: The on flight crew were helpful and considerate.

Cons: Information on delay at the gate was poor until the captain came out to speak to us. The delay. We arrived at Gatwick at 12:45 in the morning. Fortunately we made the 1:20 am train to London otherwise the whole travel experience would have been very poor. We had a crying/howling toddler in the seat row in front of us. I know there isn't much you can do about this but it obviously has a huge impact on the comfort of your flight.

Pros: Price

Cons: Service

Pros: Crew was fast

Cons: Boarding was late and also arrived late

Pros: nice crew on the Rome to US leg

Cons: Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’

Pros: Comfortable seats

Cons: Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight.

Pros: We landed safely in Toronto

Cons: In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this.

Cons: It was a great flight can’t think of anything

Cons: The food was mediocre. Flying La Compagnie in the past was a much better food experience.

Pros: Crew was awesome!!

Cons: I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat.

Pros: The crew was efficient and friendly. The plane took off on time and landed on time.

Cons: Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best.

Cons: Everything is Good.

Pros: The Food was good.

Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Pros: Crew was perfect, seat was great

Cons: All is well.

Pros: Crew was amazing!

Cons: The set it was so bad

Cons: The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu.

Pros: The seats and the food we prepaid were quite good. The staff at the airport were very kind.

Cons: The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode.

Pros: Friendly staff. Comfortable plane

Cons: Delayed but only 15 min

Cons: No wifi

Pros: Nothing

Cons: As above Im asking for compensation later on with official email for all my loss

Cons: Very good

Pros: Quick boarding, no hassle, great crew

Cons: The food isn’t interesting, but that’s okay for a short leg

Pros: Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess.

Pros: Crews was very good and helpful.

Cons: I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag.

Cons: We were happy with everthing

Cons: Very hot on board

Pros: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.

Cons: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.

Pros: Everything:)

Pros: We could walk around as needed. No restrictions. Free wine with meals!

Cons: Staff not friendly or offering of assistance.

Pros: Good experience, service was good, and attendants were courteous

Cons: The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on

Cons: The two fat smelly ladies next to me.

Pros: Nothing

Cons: Uncomfortable seats, no room for bags overhead and shocking disembarkation.

Pros: Boarding process was painless.

Cons: No free food.

Pros: Everything

Cons: Nothing

Cons: Never happened,missed flight

Pros: Service and the crewe was very kind

Cons: There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane.

Cons: Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo

Pros: Enough leg room to extend legs under the seat in front. Orderly exit row by row instead of a scrum. Having a window seat usually means you are last to get off!

Cons: malpenza boarding area really stressful!

Pros: The fare was cheap.

Cons: The seats are painfully small for a long-haul flight and Norwegian charges for EVERYTHING on board. Seriously not even free water.

Pros: Flight crew was very friendly

Cons: Ground crew did not do a good job with the boarding process and even with speedy boarding it did not work well.

Pros: Took off on time and landed early

Pros: The aircraft ergonomics and layout good, the cabin staff etiquette and service attention excellent, great cleanliness of cabin and on board toilets, and considering space limitations and high number of passengers the food and refreshments were excellent. Makes B.A. look second rate. Again excellent driving by those at the pointed end.

Cons: Ground staff at departures at Montego bay were a little aggressive and arrogant. Dont know where the hell the 787 manufacturing plant got their seat designers from, but they certainly didnt get a degree in human anatomy, I guess they thought the plane would only get short haul usage i.e. two and a half hour flights......seating most unconfortable!

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

Pros: Easy check in and great in-flight service. Nice to have a full meal and bar service.

Cons: Slightly delayed, but nothing much.

Pros: Great service, food and entertainment.

Cons: To be given a blanket. And better choice in music

Cons: Bus navette between thé flights

Cons: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

Cons: They weren’t any chargers there

Cons: My flight was overbooked so I was put on a flight to Almaty then Delhi and now my luggage is lost. I will never fly with Ukraine Intl. Airlines again.

Pros: What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg

Pros: So if you exceed 10KG by 100grams they will charge you as separate luggage. In my case I was 1 KG more so I paid 66 Eurosbor I won't board. Which was 20 minutes before take off. So I paid.