Overview

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Hotel du Helder

38 Rue de Marseilles, 69007 Lyon, Rhône-Alpes, France
+33 4 78 61 61 61

£44+

Overall guest ratings

6.2/10 Good
Based on 953 reviews

Review highlights

  • 9.0
  • 8.1
  • 3.7
  • 3.2

Nearby

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    About

    Hotel du Helder is centrally located in Lyon, walking distance from University of Lyon II and close to Centre d'Histoire de la Resistance et de la Deportation. This hotel is within close proximity of Textile Museum and Bellecour Square.

    Rooms

    Make yourself at home in one of the 98 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers.

    Dining

    Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • No smoking
    • Express check out
    • 24 hour front desk
    • Storage available
    • Facilities for disabled guests
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    Based on 953 reviews
    • 9.0 "Excellent breakfast."
    • 8.1 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "86% liked the proximity to sightseeing."
    • 6.0 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.7 "Housekeeping was ok, according to 57%."
    • 3.7 "Not very clean."
      3.7 "63% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
    • 3.2 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
      4.0 "60% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
    • 3.0 "Awful rooms."
      2.8 "72% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      3.7 "63% said rooms were dirty."
      4.0 "60% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      0.2 "Air conditioning was criticized by 98%."
      0.9 "91% had problems with the shower."
      1.3 "87% found problems with the furniture."
      3.2 "68% said the bathroom was dirty."
      1.1 "89% were unhappy with the view."
      0.0 "100% thought the tv was sub-standard."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
      4.5 "55% complained about the elevator."
    • 1.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      4.5 "Unfriendly atmosphere, according to 55%."
      0.8 "92% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    6.1 Good
    Based on 438 reviews
    • 9.0 "Excellent breakfast."
    • 7.8 "Good location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "Near to public transport, according to 98%."
    • 5.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 3.6 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
      3.7 "63% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
    • 2.8 "Awful rooms."
      3.6 "64% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      3.7 "63% said rooms were small."
      1.1 "For 89%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      1.5 "85% thought they were poorly maintained."
      0.2 "Air conditioning was criticized by 98%."
      0.8 "92% had problems with the shower."
      2.9 "71% said the bathroom was dirty."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 1.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.6 Good
    Based on 133 reviews
    • 9.1 "Excellent breakfast."
    • 7.9 "Good location."
    • 5.8 "Service is ok."
    • 4.0 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.3 "Rooms are not good."
      3.5 "65% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
      4.6 "54% said rooms were small."
    • 3.3 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      4.6 "54% said rooms were small."
    • 1.5 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    View all review categories

    Overall rating

    5.4 OK
    Based on 76 reviews
    • 7.7 "High value."
    • 7.4 "Good location."
    • 6.4 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 3.2 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
    • 3.0 "Quite uncomfortable."
    • 2.4 "Awful rooms."
      2.3 "77% complained about the bathroom."
      3.2 "68% said rooms were dirty."
    • 1.3 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.0 OK
    Based on 304 reviews
    • 8.7 "Breakfast is good."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.7 "Near to public transport, according to 97%."
    • 6.0 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 4.0 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.2 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      4.0 "60% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
    • 3.2 "Awful rooms."
      3.0 "70% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      4.1 "59% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      4.0 "60% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.0 "90% didn't like the architecture."
    • 1.9 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    View all review categories
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