Overview

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Hotel du Helder

38 Rue de Marseilles, 69007 Lyon, Rhône-Alpes, France
+33 4 78 61 61 61

£44+

Overall guest ratings

6.3/10 Good
Based on 839 reviews

Review highlights

  • 9.0
  • 8.4
  • 3.9
  • 3.4

Nearby

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    About

    Located in 7th Arrondissement, this hotel is within a 15-minute walk of University of Lyon II and Textile Museum. Bellecour Square and St. Jean Cathedral are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Storage available
    • Facilities for disabled guests
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.3 Good
    Based on 839 reviews
    • 9.0 "Excellent breakfast."
    • 8.4 "Food is delicious."
      9.0 "90% loved the menu selection."
    • 7.6 "Good location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% liked the proximity to sightseeing."
    • 6.2 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 3.9 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      4.9 "51% said rooms were small."
      2.4 "Air conditioning was criticized by 76%."
    • 3.4 "Not very clean."
      2.9 "71% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 3.1 "Awful rooms."
      4.1 "59% didn't like the uncomfortable beds."
      2.9 "71% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      4.9 "51% said rooms were small."
      1.1 "For 89%, the rooms looked old."
      2.4 "Air conditioning was criticized by 76%."
      1.4 "86% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
      1.8 "82% had problems with the shower."
      0.0 "100% thought the tv was sub-standard."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      2.6 "74% didn't like the architecture."
      2.3 "77% thought the facilities needed updating."
      4.4 "For 56%, the lobby entrance was sub-standard."
      4.0 "60% complained about the elevator."
    • 1.3 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      2.6 "74% didn't like the unstylish hotel."
      3.1 "Unfriendly atmosphere, according to 69%."
      4.4 "For 56%, the lobby entrance was sub-standard."
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    Overall rating

    6.0 OK
    Based on 327 reviews
    • 8.8 "Breakfast is good."
    • 7.4 "Good location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 5.7 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 3.4 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
    • 3.3 "Not very clean."
      2.6 "74% said rooms were dirty."
    • 2.4 "Awful rooms."
      2.6 "74% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      2.6 "74% said rooms were dirty."
      1.1 "For 89%, the rooms looked old."
      2.4 "Air conditioning was criticized by 76%."
      0.7 "93% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      1.6 "84% had problems with the shower."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.1 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    Based on 184 reviews
    • 9.2 "Excellent breakfast."
    • 7.6 "Good location."
    • 6.3 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 4.0 "Not very comfortable."
      3.5 "65% thought it was too noisy."
      4.3 "57% didn't like the uncomfortable beds."
    • 3.7 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 3.4 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      3.1 "69% said rooms were dirty."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    5.7 OK
    Based on 83 reviews
    • 7.3 "Good location."
    • 6.7 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 3.8 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
    • 3.2 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
    • 2.7 "Awful rooms."
      2.8 "72% said rooms were dirty."
      4.4 "56% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      0.8 "92% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
    • 1.1 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."

    Overall rating

    6.1 Good
    Based on 243 reviews
    • 8.9 "Breakfast is good."
    • 8.0 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 6.3 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 3.8 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 3.5 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 3.1 "Awful rooms."
      4.0 "60% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 1.3 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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