Overview

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Hostal Besaya

San Bernardo, 13, 8a Planta (esquina Gran Via), 28015 Madrid, Madrid, Spain
+34 917 587 630

£33+

Overall guest ratings

8.2/10 Excellent
Based on 570 reviews

Review highlights

  • 9.5
  • 9.0
  • 3.6
  • 2.9

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Located in Gran Via, this hostal is within a 5-minute walk of Lope de Vega Theatre, Plaza de Callao, and Plaza de Espana.

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Bicycle hire
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 576 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 3.6 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.5 "75% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      2.9 "For 71%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
      2.5 "75% thought the tv was sub-standard."
      2.0 "80% found problems with the furniture."
    • 2.9 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.1 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.3 "77% thought it was too noisy."
      3.8 "62% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."

    Overall rating

    8.1 Excellent
    Based on 334 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 3.5 "Internet is poor."
    • 3.3 "Rooms are not good."
      0.7 "93% said rooms were small."
      2.8 "72% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      2.9 "For 71%, the rooms looked old."
      3.3 "67% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
    • 2.2 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
      0.0 "100% criticized the small bathroom."

    Overall rating

    8.1 Excellent
    Based on 40 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 4.5 "Vibe wasn't good."
    • 3.7 "Rooms are not good."
    • 1.8 "Quite uncomfortable."

    Overall rating

    8.2 Excellent
    Based on 201 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.1 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
    • 3.6 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.1 "89% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
    • 2.4 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.2 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      2.2 "78% thought it was too noisy."
      4.0 "60% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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