Overview

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Petit Palace Plaza España

San Bernardo 3, 28013 Madrid, Madrid, Spain
+34 915 425 115

£70+

Overall guest ratings

8.5/10 Excellent
Based on 2,826 reviews

Review highlights

  • 9.5
  • 9.3
  • 5.8
  • 5.7

Good to know

  • Comfortable beds
  • Great reception
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    When you stay at Petit Palace San Bernardo, you'll be in a great location, within just a 10-minute walk of Plaza de Espana and Plaza Mayor. Freebies like WiFi and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Other highlights at this upscale hotel include free bike rentals, and rooms offer iPads and LCD TVs.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,826 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.8 "98% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
    • 7.5 "Good breakfast."
    • 6.6 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.9 "Average value."
    • 5.8 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      6.8 "68% said the view was so-so."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.7 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
    • 4.9 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
      3.3 "Fair terrace, said 67%."
    • 1.3 "Bar is disappointing."
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    Overall rating

    8.5 Excellent
    Based on 1,639 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      7.8 "Housekeeping was great, according to 78%."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Good breakfast."
    • 6.8 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.1 "For only 61%, the bathroom was ok."
      7.0 "70% thought the view was good."
    • 6.0 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      5.4 "For only 54%, the noise level was all right."
    • 5.8 "Average value."
    • 4.9 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
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    Overall rating

    8.3 Excellent
    Based on 649 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.1 "Average value."
    • 6.1 "Internet is average."
    • 5.6 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 5.1 "Average amenities."
    • 4.3 "Rooms are not good."
      4.6 "54% said rooms were small."
      1.9 "81% found problems with the furniture."
      2.1 "79% thought they were poorly maintained."
      3.7 "63% had problems with the shower."
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    Overall rating

    8.4 Excellent
    Based on 536 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.9 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 6.1 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      5.4 "For only 54%, the noise level was all right."
    • 5.8 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.3 "For only 53%, the bathroom was ok."
    • 5.5 "Average value."
    • 4.8 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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