Good to know
|Distance to city centre||0.8 mi|
|Nearest airport||Madrid Barajas|
|Distance to airport||7.8 mi|
|"The staff was very helpful."||(in 125 reviews)|
|"Great location and superb large boutique hotel."||(in 54 reviews)|
|"Overall excellent service"||(in 24 reviews)|
Time of year
Show reviews that mention
|amazing spa||in 46 reviews|
|beautiful building||in 12 reviews|
|bit pricey||in 6 reviews|
|boutique hotel||in 86 reviews|
|brick walls||in 3 reviews|
|buffet breakfast||in 42 reviews|
|comfortable beds||in 11 reviews|
|delicious breakfast||in 43 reviews|
|excellent service||in 32 reviews|
|friendly staff||in 165 reviews|
|great location||in 50 reviews|
|rooms great||in 20 reviews|
|washed in stains||in 2 reviews|
Everything at Urso was exceptional: our room, the facilities, the pool and spa area, and the staff. Everyone on staff seemed to genuinely care that we enjoyed our stay: they were all really helpful and attentive. I also loved that gorgeous 1900's elevator! It adds a real romanticism to the hotel. The location of the hotel was also terrific - we were able to walk to so many areas or take a short subway ride. There are so many cafés and restaurants walking distance from the hotel that we tried for all of our meals - including breakfast. The concierges at the hotel were a great help and recommended great restaurants.
No complaints. We had a perfectly wonderful stay.
The flowers were Lillies and highly fragrant. This is not suitable for the space . Very over powering
Location was excellent, very convenient and chic neighbourhood yet not in extremely touristy area. Rooms were cozy with high ceilings. Spa pool and Turkish bath area was nice. Liked that amenities were environmentally conscious (no small plastic bottles).
Mixed views on the staff. Couple of the concierge staff were excellent, including communication before arrival via emails. However, when main concierge was not available, other front desk staff were not as good, did not acknowledge us as we stood in line to check in even though not servicing any other customer, a bit short when we asked additional questions, and did not know the restaurants in the area. No one greeted us at the door, we took the luggage up the stairs to the lobby ourselves. None of these would normally be an issue, except this is supposed to be a luxury hotel.
Superior rooms, comfy beds, awesome pillows, and customer service!!!!
Not a thing gorgeous!!
Spa was closed for renovations would have been nice to know that before. Also website said reservations included free tickets to the Prado Museum. We had trouble booking online and instead booked via phone directly with the hotel. Therefore they refused to give us the Prado tickets because it was a web only promotion. Terrible way to treat guests.
A stay at URSO Hotel & Spa places you in the heart of Madrid, within a 10-minute walk of Paseo de la Castellana and Teatro Lara. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
based on 1,081 reviews
Things to know
- Beautiful architecture
- Nice building
- Friendly service
- Stylish hotel
Policies vary by room type and provider.
FAQs when booking at URSO Hotel & Spa
Where is URSO Hotel & Spa located?
URSO Hotel & Spa is located at Mejía Lequerica, 8 in Alonso Martinez, 0.8 miles from the centre of Madrid. Plaza de Cibeles is the closest landmark to URSO Hotel & Spa.
When is check-in time and check-out time at URSO Hotel & Spa?
Check-in time is 15:00 and check-out time is 12:00 at URSO Hotel & Spa.
Does URSO Hotel & Spa offer free Wi-Fi?
Yes, URSO Hotel & Spa offers free Wi-Fi.
Does URSO Hotel & Spa offer free parking?
No, URSO Hotel & Spa does not offer free parking.
Does URSO Hotel & Spa offer free airport shuttle service?
No, URSO Hotel & Spa does not offer free airport shuttle service.
How far is URSO Hotel & Spa from the airport?
URSO Hotel & Spa is 7.8 miles from Madrid Barajas.
Can you bring pets to URSO Hotel & Spa?
No, pets are not allowed at URSO Hotel & Spa.
Does URSO Hotel & Spa have a pool?
No, URSO Hotel & Spa does not have a pool on-site.
Most popular landmarks
- Plaza de Cibeles 0.6 mi
- Museo Sorolla 0.7 mi
- Puerta de Alcala 0.7 mi
- Museo Naval 0.7 mi
- El Oso y el Madroño 0.7 mi
- Puerta del Sol 0.7 mi
|Madrid Barajas||7.8 mi|
|Madrid-Nuevos Ministerios||1.4 mi|