Recent reviews
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- Neutral
- Negative
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4.0
The lobby had one working lift and looked more like a backstage area. Only one lift worked which took an age to arrive. Annoyingly I was on eighth floor. Air conditioning was also broken in my room. Hotel ignored feeeback email. Wouldn't recommend
review from KAYAK -
10.0
Great Restaurant No dislikes
review from KAYAK -
8.8
The room was big with a large bathroom it was clean.Location was good too short distance o town centre.
review from KAYAK -
10.0
The staff couldn't be more helpful or available. Breakfast was delicious and fresh. And the bedroom was huge with the most amazing bathroom
review from KAYAK -
3.1
The room was comfortable and clean. The Parking was extortionate in price, not that there was any space to park which was ridiculous! Got to the hotel and found out there was a £20 charge for using the spa facilities which were 4 tiny rooms which were not appropriate in terms of temperature as you would expect a steam room or a sauna to be! There was no pool or other spa facilities apart from these 4 rooms for which the price was ridiculous! The lady at the spa reception didnt charge us thankfully as less than 10 mins into the quite dim, squashed and awfully miniature "spa" me and my husband were out of there very disappointed in having paid extortionate prices for the stay and then the parking issue and then on top of that the sadly tarnished expectations of the spa! We left the hotel the same night we checked in without staying at the hotel just flavergasted with the lack of explanation in regards to the facities and staff demeanour and attitude.
review from KAYAK -
8.2
Great location, good value for money and I will always return for my Manchester trips Lifts are very temperamental, should be more efficient
review from KAYAK -
7.7
The hotel was excellent. Great room, great facilities and great staff. The only very small niggle was the slow lift.
review from KAYAK -
8.0
The staff were very helpful and the room was excellent. We had to queue for breakfast due to lack of tables ready
review from KAYAK -
6.0
Large bedroom and bathroom Bedroom could do with more drawer space
review from KAYAK -
5.7
Location and room quality The Bathroom smelt of raw sewage. I have already been in contact with Macdonalds Customer Service about it.
review from KAYAK -
8.0
The friendless and helpfulness of the staff and attention to detail. The rooms are very comfortable and relaxing. I particularly like the IPod docking station and the fact that there is a speaker in the bathroom to ensure a relaxing bath! It was easy to travel to men Arena and I can't wait to stay with you again! Thank you The only small thing was that there were a lack of toiletries in the bathroom - 1 small bottle of shampoo and the flanel and my personal flanel was taken from the room on the morning of day 2 and not replaced
review from KAYAK -
6.3
We stayed only for one night, specifically to go shopping and have a night in Manchester, so unfortunately we didn't get to use the spa facilities. However, I use my local McDonald hotel for spa and gym purposes, so I know that it would have been good.
review from KAYAK -
6.8
The rooms are very comfy & spacious, good environment to relax in and the food served at the restaurant was excellent. When I got to my room - I went to close the curtains and in doing so had to move one of the sofa chairs, as I moved it the front left hand legal collapsed. The shaving socket was also cracked, these are small points but the hotel looks great in terms of decor,design and I did mention these to point to a staff member.
review from KAYAK -
6.8
Location and newness no
review from KAYAK -
8.0
Everyon was so friendly and helpful. Beautifully clean and decorated thrtoughout. Rooms were first class. We were a bit concerned with, what seemed like, dozens of people milling around everywhere in evening dress, and we thought, if there were party functions going on we'd be disturbed by noise but we needn't have worried at all as everything was fine. The only negative side, which has nothing to do with the hotel itself, was that, once we had parked the car (behind Picadilly Station), no-one we asked seemed to know where the hotel was / how to get to it!! (Even a couple of policemen didn't know?? So, signage would be useful for future travellers. (One small point - when we rang to say we had would be ariving late & where should we park, the receptionist said the hotel car-park was full so to park behind the station. On arrival we discovered that the Travis Street car park, just behind the hotel, had loads of room so we had to go back and retrieve our car from the station car park. A bit annoying but not the end of the world!
review from KAYAK -
7.0
friendly service, clean and comfortable room, fresh cooked food poor signage to the restaurant
review from KAYAK
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10.0
Great Restaurant No dislikes
review from KAYAK -
8.8
The room was big with a large bathroom it was clean.Location was good too short distance o town centre.
review from KAYAK -
10.0
The staff couldn't be more helpful or available. Breakfast was delicious and fresh. And the bedroom was huge with the most amazing bathroom
review from KAYAK -
8.2
Great location, good value for money and I will always return for my Manchester trips Lifts are very temperamental, should be more efficient
review from KAYAK -
8.0
The staff were very helpful and the room was excellent. We had to queue for breakfast due to lack of tables ready
review from KAYAK -
8.0
The friendless and helpfulness of the staff and attention to detail. The rooms are very comfortable and relaxing. I particularly like the IPod docking station and the fact that there is a speaker in the bathroom to ensure a relaxing bath! It was easy to travel to men Arena and I can't wait to stay with you again! Thank you The only small thing was that there were a lack of toiletries in the bathroom - 1 small bottle of shampoo and the flanel and my personal flanel was taken from the room on the morning of day 2 and not replaced
review from KAYAK -
8.0
Everyon was so friendly and helpful. Beautifully clean and decorated thrtoughout. Rooms were first class. We were a bit concerned with, what seemed like, dozens of people milling around everywhere in evening dress, and we thought, if there were party functions going on we'd be disturbed by noise but we needn't have worried at all as everything was fine. The only negative side, which has nothing to do with the hotel itself, was that, once we had parked the car (behind Picadilly Station), no-one we asked seemed to know where the hotel was / how to get to it!! (Even a couple of policemen didn't know?? So, signage would be useful for future travellers. (One small point - when we rang to say we had would be ariving late & where should we park, the receptionist said the hotel car-park was full so to park behind the station. On arrival we discovered that the Travis Street car park, just behind the hotel, had loads of room so we had to go back and retrieve our car from the station car park. A bit annoying but not the end of the world!
review from KAYAK
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7.7
The hotel was excellent. Great room, great facilities and great staff. The only very small niggle was the slow lift.
review from KAYAK -
6.8
The rooms are very comfy & spacious, good environment to relax in and the food served at the restaurant was excellent. When I got to my room - I went to close the curtains and in doing so had to move one of the sofa chairs, as I moved it the front left hand legal collapsed. The shaving socket was also cracked, these are small points but the hotel looks great in terms of decor,design and I did mention these to point to a staff member.
review from KAYAK -
6.8
Location and newness no
review from KAYAK -
7.0
friendly service, clean and comfortable room, fresh cooked food poor signage to the restaurant
review from KAYAK
-
4.0
The lobby had one working lift and looked more like a backstage area. Only one lift worked which took an age to arrive. Annoyingly I was on eighth floor. Air conditioning was also broken in my room. Hotel ignored feeeback email. Wouldn't recommend
review from KAYAK -
3.1
The room was comfortable and clean. The Parking was extortionate in price, not that there was any space to park which was ridiculous! Got to the hotel and found out there was a £20 charge for using the spa facilities which were 4 tiny rooms which were not appropriate in terms of temperature as you would expect a steam room or a sauna to be! There was no pool or other spa facilities apart from these 4 rooms for which the price was ridiculous! The lady at the spa reception didnt charge us thankfully as less than 10 mins into the quite dim, squashed and awfully miniature "spa" me and my husband were out of there very disappointed in having paid extortionate prices for the stay and then the parking issue and then on top of that the sadly tarnished expectations of the spa! We left the hotel the same night we checked in without staying at the hotel just flavergasted with the lack of explanation in regards to the facities and staff demeanour and attitude.
review from KAYAK -
6.0
Large bedroom and bathroom Bedroom could do with more drawer space
review from KAYAK -
5.7
Location and room quality The Bathroom smelt of raw sewage. I have already been in contact with Macdonalds Customer Service about it.
review from KAYAK -
6.3
We stayed only for one night, specifically to go shopping and have a night in Manchester, so unfortunately we didn't get to use the spa facilities. However, I use my local McDonald hotel for spa and gym purposes, so I know that it would have been good.
review from KAYAK
