Overview

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The Heritage Hotel Manila

Roxas Boulevard cor edsa Pasay City, Manila 1300, Philippines
+63 2854 8888

£63+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

7.4/10 Good
Based on 4,965 reviews

Review highlights

  • 10.0
  • 9.2
  • 4.9
  • 4.3

Good to know

  • Great shopping
  • Good access to airport

Nearby

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Pool table
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Free valet parking
    • Wedding services
    • Non-smoking rooms available
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 4,965 reviews
    • 10.0 "Wonderful beach."
    • 9.2 "Terrific location."
    • 8.3 "Great service."
    • 6.5 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
    • 4.9 "Bad amenities."
    • 4.3 "Bar is not good."
    • 4.1 "Internet is poor."
    • 3.1 "Horrible vibe."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,886 reviews
    • 9.2 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      9.9 "99% liked the proximity to shopping."
      7.8 "Great parking, according to 78%."
      8.4 "84% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      9.3 "93% were happy with the shuttle service."
      9.1 "Hotel security was great, thought 91%."
      8.0 "Housekeeping was great, according to 80%."
    • 6.6 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.7 "Average value."
      5.2 "Breakfast prices were ok, according to 52%."
    • 5.5 "Rooms are ok."
      5.3 "53% thought the bathroom was big enough."
    • 5.2 "Average cleanliness."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 5.0 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Bar is not good."
    • 4.3 "Internet is poor."
      4.8 "52% thought it was overpriced."
    • 3.3 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.3 Good
    Based on 1,042 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.3 "93% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.1 "91% were happy with the shuttle service."
      8.0 "Housekeeping was great, according to 80%."
      9.2 "Hotel security was great, thought 92%."
    • 6.5 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.6 "84% thought the facilities needed updating."
    • 4.6 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      2.4 "Air conditioning was criticized by 76%."
      2.3 "77% had problems with the shower."
    • 4.0 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.1 Good
    Based on 794 reviews
    • 9.2 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      9.7 "97% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
      8.3 "Housekeeping was great, according to 83%."
      9.2 "Hotel security was great, thought 92%."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.0 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.4 Good
    Based on 1,241 reviews
    • 9.2 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.0 "90% were happy with the shuttle service."
      9.2 "Hotel security was great, thought 92%."
      7.8 "Housekeeping was great, according to 78%."
    • 6.4 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
    • 4.2 "Bar is not good."
    • 3.9 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great shopping"
    "Good access to airport"
    data provided by TrustYou

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