More Baggage limit Alternative of virtual check in at airport , prefer personal touch with “real person”check in counter for baggage drop
Excellent customer service from pre boarding to the end. Really enjoyed my flight. Very helpful crews during flight as well. Will definitely flight with Singapore airlines again.
Pros: "The whole business class experience"
Cons: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
Pros: "the crew is fine. The seat was OK standard."
Cons: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
Pros: "Overall, the staff was amazing, so as the food and cleanliness"
Cons: "The space between the seats in economic seat"
Pros: "Flat bed is wide and comfortable. Cabin crew was excellent."
Pros: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Cons: "Can not be topped up"
Pros: "Good food. Friendly staff efficient airports."
Cons: "Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result."
Cons: "I think the food in our flight was not that good.."
Cons: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Check in and check out procedures Check in and onboarding was delayed by interval of 15 minutes .. total delayed by 90 minutes Bags took more than 2 hours to come out at Bali airport .. a very big wait after a 30 hour flight Bags were delayed for a very big crowd … 2 flights came in and their passengers were out sooner than ours
Pros: "Check in was okay."
Cons: "We thought that the food was not up to Emirates standard as we have previously flown with them before. Disappointing really."
Cons: "Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!"
Pros: "The crew were very friendly and accommodating."
Cons: "Most long flights giveaway a personal kit. They didn't."
Pros: "Fast boarding, on time, movies."
Cons: "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"
Pros: "Amazing crew!"
Cons: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."
Pros: "I like overall, food , entertainment, cleanliness and the amazing crew."
Cons: "I would fly again with emirates."
Pros: "Everything was amazing, I would say best airlines from Male to Dubai. Crew is super amazing as well."
Pros: "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
Cons: "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"
Cons: "All was ok just didn’t sleep to well on the long 8 hour flights"
Qatar is the worst airline experience I had in a long time traveling business class, I believe the hype is all paid for by bloggers.
need to improve management and air hostess services. Rest of it’s OK.
some sections of airport are too cramped. The screening of luggage was twice and a huge hassle. They kept saying my boarding the for my next flight was in 10 minutes but were dragging the screening too long. having a 2 hour connecting time with this much delays in screenings is not good. They could see I was traveling with special needs kid yet I was" randomly chosen" to be personally screened again.
I liked the food and services provided. I think the seating should be updated cause it’s to congested for economic class.
Everything from start to end was good and easy plus clean i enjoy my trip in qatar airline
Found out we were limited to one carry on item per person as we checked in and weight. This requirement has never happened to us before. Then we get on the plane and it's apparent why. There is barely any space on this plane. I sat in the middle row middle seat and shared a single section of leg room with the stranger next to me. Had to put my backpack in the overhead which barely fit and made it so I didn't want to bother getting my things out of it later like my eye mask. There was an angry man complaining about his seat and demanding to be switched for a good 15 to 20 minutes as we were boarding. To the flight attendants' credit, they didn't give into him (not that they could have), but it definitely made for an unpleasant experience. Also there was a child running up and down the aisle during the flight including takeoff and landing. The crew told the parents but they just smiled and continued letting the kid do this. This was p annoying and not to mention dangerous for the kid
Was worse than a low cost carrier. Experience needs to be better for the price paid.
Pros: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Pros: "The 1-hour complimentary wifi."
Cons: "Hope they had the immigration/arrival card on the airplane."
Pros: "Attentive and friendly crew, leg room"
Cons: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."
We so appreciated that our connecting flight waited for 6 of us!!!
Pros: "All great!"
Cons: "if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!"
Pros: "Crew was really nice can’t complain"
Cons: "Other airlines offer free beer or even hard liquor here u have to pay"
Pros: "My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!"
Cons: "Cost of extra bag. Also size limit for overhead carryon"
Cons: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."
Pros: "The seats were good for a short flight, which this was. No complaints."
Pros: "The crew for the most part were courteous."
Cons: "1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase."
Pros: "Flight share with another airline so we couldn’t book our seats in advance."
Cons: "Space is cramped. Very professional and courteous crew."
Pros: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."
Pros: "The lovely nice stewardess and Crew kindness."
Cons: "I have faced the horrific flight ever in my life last days, I never imagined a completely 4-5 Hours such horror turbulence on a long Night flight. thank God we made, and thank the lovely crew for their super support.."
The flight was on-time and we landed safely! But - toilets were tiny The seats were thin and very uncomfortable My seat rest wouldn’t tilt back so massive back ache after a while - the button had been removed. Seat back pocket was ripped Food was inedible- we’d ordered asian vegetarian - shockingly bad. The interior fit out was like the plane was 40 hard years yet it was a 787. No wifi.. no exterior cameras like Emirates.
Poor selection of movies and entertainment options. Disappointing food options in business.
Either the PA system of Brunei International Airport is of poor quality, or the staff making the announcement was not clear is reading the announcement. The staff at the gate also did not further announce to the passengers with regards to the rows for boarding. On board, the crew was of little to nil help. The only times they were around were during takeoff, "distributing" food and landing. And even during those times they were just there to get "their" job done with little to nil interest to "serve" the customers/passengers. They did not request the passenger in front of us to put his seat up during takeoff, they did not request the passengers to put their seat up during mealtime. The capability of the crew has dropped significantly in comparison to the old times. The crew is in need of better training.
Pros: "All was good service, seating comfort and food.."
Cons: "Entertainment content can be more popular in terms of film and television programs"
Pros: "Everything was as expected. .sevice, food and seating was good not cramped. ."
Cons: "The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular .."
Pros: "Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room."
Cons: "Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard."
Pros: "The crew were very good and attentive."
Cons: "Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day."
Pros: "They are friendly and able to be approach when we have"
Cons: "The flight was new."
Pros: "I Like The Flight is On Time"
Cons: "Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks"
Pros: "Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!"