Would you like to save as your currency permanently or for this visit only?
I forgot some things at my room at check-out. I came back 2 hours later and asked for them. They told me to wait while they got them. After 1.5 hours of waiting I just couldn´t get my things back and lost 1.5 hours of my day waiting. I kept asking what happened and they always said 2 more minutes. So I ended up spending 1.5 hours of my weekend in the lobby arguing with the employees for them to tell me we can´t give you your things back
The hotel was great with an awesome views and landscape. H
Staff Room Not very close from Espadilla, main Manuel Antonio beach, but has Biesanz Beach close by.
Wildlife, hiking trails, beach, luxury
I like being in paradise!!! I had to leave :(
24 hour pool, great breakfast, clean air conditioned rooms Taxi drivers hanging out front. They charge between 3000-6000 collones ($6-12) just to get you out to the main road (less than 2km / around 1 mile) depending on how much they think they can get from you. Hotel does provide a free shuttle, but it doesn't run past 5pm.
Hotel staff was super nice and helpful, definitely one of the highlights of this property... Another highlight is the location: breathtaking vistas, extensive gardens, great swimming pools and even a Rain Forest trail inside the property! The decor was "too much"; I guess the owner likes vintage furniture, but the mix of Spanish Colonial, Italian Renaissance, Indian vintage, and even Asian was not very fortunate and make the place look a little bit cheesy.... Sometimes less is more!!
Staff Many stairs to go to the Room, The First room that we saw not smell good
The hotel itself is truly beautiful and amazing, especially the pool. The staff was mostly nice. The breakfast, drinks, and menu offerings were all tasty, too. The tours through the hotel were great as well. Everything was reasonably priced as well considering how nice the place is. Location was a bit further than other places, but not bad. We went for our 10 year anniversary - I wanted to make sure everything was just right. I called twice to confirm the request that our room had a king bed instead of 2 queens. Unfortunately, when we got there, the hotel had already run out of king rooms (tropical). When I first heard of this, I put a sizable bill on the counter to nicely ask about getting it right and all they told me was that we would be moved the next night (Sunday) after other guests left. I was not happy. I later found out from another employee that they had plenty of suites available, but that room was never offered to us. To make matters worse that night, the entire hotel lost water and we were not able to shower after a long day in planes and San Jose. The hotel was solely responsible for us having the only bad night of our trip. The rooms were basic and clean, but having to pack our stuff and move made us VERY unhappy. Oh, and only a couple of the tropical rooms have any ocean view at all - partial at best for those. Don't expect anything special unless you get a suite (which appeared truly wonderful)!
The view was amazing!
The view is incredible, the rooms/beds are comfortable and the breakfast is delicious. Falafel Bar across the street had great food too. Some of the staff were rude and came off pretentious. This is especially annoying when you're on vacation and just want to let loose. TOO MANY KIDS. They pretty much took up the entire pool, were loud and spent all day there. I didn't have a moment to enjoy it until I went after 10pm. DO NOT GO TO FRED'S next door. We stepped in for a minute to check it out and the guy immediately hollered at us from across the place that we had to spend at least $10 or we had to leave. Um bye. The Wi-Fi also went down for an entire day, for the price you pay to stay here this was unacceptable.
Beautiful hotel. Close to activities & great ocean views Beds are horrible. Old & no box springs. Seven nights was almost unbearable. Ant's in the room. Overpriced for the supposed best hotel in town.
The staff was amazing. They greet you with a delicious beverage and remember your name. The restaurant was also very good. You can ride a public bus to the beach our Quepos for about $.60. Laundry service was also great., a bag of laundry for only $10
Thanks you all very much for the wonderful stay. Awesome staff and wonderfully appointed Hotel. Our stay was so pleasant we added an extra night. Having Monkeys and Agoutis visit us off the varanda while we rested in a hamaca was better than being in the park. Jeff & Renée
My husband and I stayed at the Falls on the last couple nights of our honeymoon. For the price I was expecting an average hotel, and it didn't look like much from the road. But when we walked inside it was GORGEOUS. It's very serene and open-air. There is wildlife roaming through the property (tropical birds, monkeys, large lizards, and a family of agoutis!), and you can smell the tropical fruit on the trees. The room was gorgeous too- it had a beautiful patio, stone work in the bathroom, a flat screen tv, and a walk-in closet (and very cold AC- lovely after a day walking around in the heat). The food at the hotel was as good as any restaurant (and the cocktails are delicious!) The staff was friendly, and helped us navigate to the National Park (which is just a few minutes away). If you stay here, I would also recommend Cafe Milagro, which is just a short walk up the hill from the Falls.