Overview

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Sheraton Memphis Downtown Hotel
Best Wellness Area

250 North Main Street, Memphis, TN 38103, United States
+1 901 527 7300

£113+

Overall guest ratings

8.2/10 Excellent
Based on 2,450 reviews

Review highlights

  • 9.4
  • 8.3
  • 6.5
  • 5.9

Good to know

  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    Conveniently located just a mile from downtown Memphis, explore Beale Street, the National Civil Rights Museum, AutoZone Park, and more within minutes. A short skywalk connects the hotel to the Memphis Cook Convention Center for effortless access to its venues. After a busy day, relax in the lounge, recharge in our indoor pool, or workout at Sheraton Fitness. Convenient dining options keep you energized while on the go. Gather in our event venues and catch up over a casual meal any time of day at Crossroads Tavern & Grille. Our 600 guest rooms and 10 suites offer memorable downtown and Mississippi River views. Stay connected with complimentary High Speed Internet Access. Our Sheraton Signature Sleep Experience bed, complimentary bottled water, and Starbucks® coffee keep you rested and refreshed.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Hot tub
    • Sauna
    • Parking (surcharge)
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free Internet
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,450 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.3 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      8.8 "88% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      8.8 "Management was excellent, said 88%."
      10.0 "100% were impressed by the laundry service."
    • 7.5 "Good pool."
    • 7.3 "Good vibe."
      7.4 "74% enjoyed the lobby entrance."
      9.4 "94% enjoyed the friendly atmosphere."
      9.0 "90% said it was a stylish hotel."
      10.0 "100% thought the hotel was luxurious."
    • 6.5 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.9 "69% thought the bathroom was big enough."
    • 5.9 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.8 "Internet is average."
    • 4.5 "Value below average."
      3.8 "The price was too high for 62%."
      0.0 "100% said beverages were too expensive."
    • 4.0 "Bar is not good."
      3.2 "Bar service was unacceptable, according to 68%."
      0.0 "100% said beverages were too expensive."
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    Overall rating

    8.3 Excellent
    Based on 1,372 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 7.7 "Good breakfast."
      7.8 "78% were happy with the price of the breakfast."
    • 7.5 "Good location."
      9.2 "92% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      8.6 "Management was excellent, said 86%."
    • 6.7 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      7.0 "70% liked the big bathroom."
    • 6.2 "Internet is average."
    • 5.8 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Value below average."
      3.7 "The price was too high for 63%."
    • 3.7 "Bar is not good."
      2.9 "Bar service was unacceptable, according to 71%."
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    Overall rating

    8.0 Good
    Based on 735 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.4 "Location is great."
      9.6 "City centre within easy reach, said 96%."
    • 7.4 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.1 "71% were impressed by the valet service."
      8.0 "80% thought the service was very professional."
    • 7.0 "Good breakfast."
      6.9 "Breakfast prices were ok, according to 69%."
    • 5.3 "Average cleanliness."
    • 5.3 "Rooms are ok."
    • 4.4 "Value below average."
      4.1 "The price was too high for 59%."
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    Overall rating

    7.6 Good
    Based on 147 reviews
    • 8.4 "Location is great."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 6.3 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 6.0 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.6 "Value below average."

    Overall rating

    8.5 Excellent
    Based on 196 reviews
    • 8.2 "Location is great."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.5 "High comfort."
      8.2 "82% said the beds were comfortable."
    • 7.0 "Good breakfast."
    • 7.0 "Tasty food."
    • 6.4 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
    • 5.9 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.5 "Bar is not good."
    • 4.4 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    valet parking
    beale street
    valet staff
    downtown memphis
    staff was very helpful
    great location
    nice clean
    easy access to trolley
    trolley stop right
    friendly staff
    right outside
    location downtown
    night parking
    excellent hotel
    reasonable walking distance
    easy walk
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